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Reviews of ibis Monterrey Aeropuerto

3 out of 5
ibis Monterrey Aeropuerto
Blvd Interamerican 105 Al 109, Apodaca, NL

Reviews

7.8

Good

Rating 10 - Excellent. 592 out of 1372 reviews" "
Rating 8 - Good. 338 out of 1372 reviews" "
Rating 6 - Okay. 203 out of 1372 reviews" "
Rating 4 - Poor. 106 out of 1372 reviews" "
Rating 2 - Terrible. 133 out of 1372 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Christian Victor Daniel, Queretaro

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very very nice staff, but ... Considering they were remodelling and the elevator did not work, I got very little value for the price. The restaurant was mediocre. I asked for a hamburger and I am not even sure the "meat" was meat; it seemed to be mostly starch (?). Breakfast: Buffet for coffee, pastries, fruit, juices, cold meats, cheese and cereals was barely ok. Main dishes (eggs, chilaquiles, beans) had to be prepared at that moment but it could take a very long time to get it (only one cook). No written choices for that.
Stayed 4 nights in Apr 2024

8/10 Good

Jesus, Milwaukee

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience.
Stayed 1 night in Apr 2024

6/10 Okay

Maria

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff not nice at all
Stayed 1 night in Apr 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and free shuttle service to the airport
Stayed 1 night in Mar 2024
Response from Ricardo Pacheco on 11 Apr 2024
Estimado Josegracias por tu opinion!!Saludos

4/10 Poor

Merieth

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ricardo Pacheco on 4 Apr 2024
Estimada Meriethgracias por tu opinion, saludos!!

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enough space, good and not tiny room. Not very quiet, you can hear anyone who drives near.
Stayed 1 night in Mar 2024
Response from Ricardo Pacheco on 22 Mar 2024
Estimada Victoriagracias por tu opinion, saludos!!

8/10 Good

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Airport shuttle
Stayed 1 night in Mar 2024
Response from Ricardo Pacheco on 22 Mar 2024
Estimado Erickgracias por tu opinion, saludos!!

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its great airport
Stayed 1 night in Mar 2024
Response from Ricardo Pacheco on 11 Apr 2024
Dear Frankthank by your opinionregards!!

8/10 Good

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe, close to the airport.
Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on 7 Mar 2024
Estimado Luisgracias por tu opinion, saludos!!!

10/10 Excellent

Juan de dios

Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to sleep and contiue traveling
Stayed 1 night in Mar 2024
Response from Ricardo Pacheco on 5 Mar 2024
Estimado Juangracias por tu opinion!!saludos

8/10 Good

Jesus, Milwaukee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cozy and attractive.
Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on 4 Mar 2024
Estimado Jesus, gracias por tu opinion!!

8/10 Good

Lenin

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones acordes al precio. Gran ventaja, está cerca del aeropuerto y tienen salidas cada 30 minutos
Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on 29 Feb 2024
Estimado Leningracias por tu comentario, saludos!!

4/10 Poor

Erendira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on 1 Mar 2024
lamentamos los comentado, le ofrecemos una disculpa, y le invitamos a darnos una oportunidad mas, tambien le informamos que hemos iniciado ya la renovacion del 100% de nuestras instalaciones, tendremos nuevo producto para ofrecerle en este 2024, gracias por su opinion, saludos!!!

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on 1 Mar 2024
Estimada Emilagracias por tu opinion!!

6/10 Okay

Mara

Stayed 1 night in Feb 2024
Response from Ricardo Pacheco on 22 Mar 2024
Estimada Maragracias por tu opinion, saludos!!

6/10 Okay

MIGUEL

Can’t say because I got sick and could not travel.was not able to cancel my reservation.
Stayed 1 night in Jan 2024
Response from Ricardo Pacheco on 4 Apr 2024
Estimado Miguellamentamos mucho la situacion, esperamos verle en un futuro proximo, saludos

2/10 Terrible

Ricardo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle changed me for the ride, when they said it was free.
Stayed 1 night in Jan 2024
Response from Ricardo Pacheco on 4 Apr 2024
Estimado Ricardouna enorme disculpa, podria darme mas datos sobre su incidente?saludos

2/10 Terrible

Vania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Jan 2024
Response from Ricardo Pacheco on 5 Mar 2024
lamentamos los comentado, le ofrecemos una disculpa, y le invitamos a darnos una oportunidad mas, tambien le informamos que hemos iniciado ya la renovacion del 100% de nuestras instalaciones, tendremos nuevo producto para ofrecerle en este 2024, gracias por su opinion, saludos!!!

10/10 Excellent

Leticia

Stayed 1 night in Jan 2024
Response from Ricardo Pacheco on 25 Mar 2024
Estimada Leticiagracias por tu opinion, saludos!!

2/10 Terrible

Vania

Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2024
Response from Ricardo Pacheco on 5 Mar 2024
Estimada Elizabethgracias por tu opinion!!, saludos

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ricardo Pacheco on 5 Mar 2024
Estimada Lauragracias por tu opinion!!

4/10 Poor

Carlos, Austin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very close to the airport but for the price you can get a much better room with the national chains. This one was old, small , no amenities, bad service.
Stayed 1 night in Dec 2023

10/10 Excellent

Oscar, Park City

Travelled with family and small children
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're traveling from Monterrey to anywhere via airplane, there is no best hotel to stay at.
Stayed 1 night in Dec 2023

4/10 Poor

Frank, Saltillo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated, room ugly, never will stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Concepcion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Joel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Plugs didn’t work, bed was hard so as pillows also light in restroom didn’t work well
Stayed 1 night in Dec 2023

10/10 Excellent

Marisol, phoenix

Liked: Staff & service
room was average, but I found a hair under sheets.
Stayed 1 night in Dec 2023

10/10 Excellent

Saul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jeanette, san antonio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There room electrical system.
Stayed 1 night in Nov 2023

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No tienen agua ni servicio de café
Stayed 1 night in Nov 2023

10/10 Excellent

Miguel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

jorge, Hamilyon

Disliked: Cleanliness, amenities, property conditions & facilities
The shuttle service never arrived at the airport pick up ; the lobby was not up to date,kitchen restaurant was ugly; they were running out of olmost everything, not coffee lids, not beer .
Stayed 1 night in Nov 2023

10/10 Excellent

Neil

Stayed 1 night in Nov 2023

2/10 Terrible

Gerardo

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don’t recommend
Bad place to stay, 3 rooms to get a AC working half ass, but customer service tries to help, they get my respect not the place
Stayed 1 night in Nov 2023

10/10 Excellent

Arturo

Stayed 1 night in Nov 2023

10/10 Excellent

Sheilyann

Stayed 1 night in Nov 2023

6/10 Okay

Debbie

Liked: Cleanliness
Close to airport. Priced well.
Stayed 1 night in Nov 2023

6/10 Okay

Brian

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing costumer service and convenient area. Highly recommended.
Stayed 1 night in Nov 2023

10/10 Excellent

JULIETTE JEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, close to the airport, and helpful staff
Stayed 1 night in Oct 2023

8/10 Good

Angel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ricardo Pacheco on 6 Nov 2023
Estimado Angelgracias por tu comentario

2/10 Terrible

Amado

Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Bertha

Stayed 1 night in Nov 2023

8/10 Good

Oscar

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Oct 2023

8/10 Good

BEATRIZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Buena opción si viajas al aeropuerto
Stayed 1 night in Oct 2023