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Crowne Plaza Monterrey by IHG

4.0 star property
Rejuvenate your senses at the spa or dive into international flavors. Relax by the pool or explore nearby Macroplaza.

Choose dates to view prices

Located close to Macroplaza and Basilica de Guadalupe, Crowne Plaza Monterrey, an IHG Hotel offers a vibrant retreat with 3 on-site restaurants serving international cuisine and a relaxing onsite spa. Unwind at the indoor pool or take advantage of dry cleaning/laundry services, while staying connected with free in-room WiFi - guests rave about the breakfast and helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is £93
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

Premium bedding, down duvets, in-room safe, desk

Premium Room

  • 298 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Club lounge access

Standard Room, 2 Queen Beds, Club lounge access | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Club lounge access

9.0 out of 10
Wonderful
(7 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor) | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, in-room safe, desk

Presidential Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(85 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(156 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 298 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

Standard Room, 1 King Bed, Club lounge access | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Club lounge access

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor) | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(22 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Monterrey Centro, a neighbourhood in Monterrey, Crowne Plaza Monterrey by IHG is near a metro station. The area's natural beauty can be seen at Alameda and Fundidora Park, while Auditorium Pabellón M and Museo del Obispado are cultural highlights. Looking to enjoy an event or a match? See what's going on at Arena Monterrey or Estadio Universitario. Visit our Monterrey travel guide
Map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000

What's nearby

  • Basilica of Our Lady of Guadalupe
    Basilica of Our Lady of Guadalupe
    10 min walk - 0.6 miles
  • Alameda
    Alameda
    17 min walk - 0.9 miles
  • Fundidora Park
    Fundidora Park
    3 min drive - 1.2 miles
  • Auditorium Pabellón M
    2 min walk - 0.1 miles
  • Macroplaza
    10 min walk - 0.6 miles

Getting around

  • Padre Mier Station
    9 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    35 min drive

Restaurants

  • Club Ejecutivo
    1 min walk
  • La Puntada
    6 min walk
  • 1900
    5 min walk
  • Panem At Hotel Kavia
    5 min walk
  • Chilo Tacos & Grill
    5 min walk

About this property

Crowne Plaza Monterrey by IHG

Upscale hotel near Auditorium Pabellón M
Located close to Macroplaza and Basilica of Our Lady of Guadalupe, Crowne Plaza Monterrey by IHG provides a hair salon, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), concierge services and a front desk safe
  • A reception hall, luggage storage and ATM/banking services
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 403 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Free infant beds, electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to March 28 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 13 January 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 238 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 449 for adults and from MXN 169 for children
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: MXN 238 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Frequently asked questions

Does Crowne Plaza Monterrey by IHG have a pool?

Yes, this property has an indoor pool and a children's pool. The swimming pool will be unavailable from January 13 2026 until March 28 2026 (dates subject to change).

How much does it cost to stay at Crowne Plaza Monterrey by IHG?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Monterrey by IHG on 7 Apr 2026 start from £93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Monterrey by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Monterrey by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Monterrey by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Monterrey by IHG?

Checkout is at noon.

Where is Crowne Plaza Monterrey by IHG located?

Located in Monterrey Centro, this hotel is within a 15-minute walk of Auditorium Pabellón M, Macroplaza and Basilica of Our Lady of Guadalupe. Alameda and Fundidora Park are also within 2 mi (3 km). Padre Mier Station is 9 minutes by foot and General I. Zaragoza Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Monterrey by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1106 out of 1695 reviews
Rating 8 - Good. 332 out of 1695 reviews
Rating 6 - Okay. 151 out of 1695 reviews
Rating 4 - Poor. 54 out of 1695 reviews
Rating 2 - Terrible. 52 out of 1695 reviews

Reviews

Verified

8/10 Good

Rosalinda

Liked: Cleanliness, staff & service
Location very convenient, reception very nice, just kind of not well maintenance the room. It was the door locked broken and kind of update room furniture.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Vicente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool out of sevice for years...
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Berenice Verduzco

Excelente servicio
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Santiago

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El internet es un servicio pésimo de muy mala calidad para el precio tan elevado del hotel;hay mucho ruido de personas trabajando dentro del hotel de día y noche;otro aspecto que deben de checar que cuando pides servicio de restaurante a la habitación el costo por llevarlo es sumamente alto,deben de ser un porcentaje sobre lo que cuesta el platillo,es una exageración lo que cobran por llevarlo,lo demás estuvo muy bien,limpieza,atención es excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, bonita vista, buen gym.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Necio

Liked: Cleanliness, staff & service, property conditions & facilities
Los cuartos super limpios, excelente trato del personal
Stayed 1 night in Feb 2026
Verified

8/10 Good

Necio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien remodeladas las habitaciones, excelente servicio del buffet, solo falta que se apuren con la remodelacion de la alberca
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best stay in Monterrey
Stayed 1 night in Feb 2026
Verified

6/10 Okay

todd

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were clean but badly outdated. Had to pay $100pasos for a damage deposit and when we checked out they didn’t give it back. I suggest if you’re going to stay here and you want your moneys worth, kick a hole in the wall and make them earn that 100pasos.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay alberca disponible y en el gimnasio de 5 caminadoras solo funciona 1, lo demás está disponible
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Analí

.
Stayed 1 night in Feb 2026
Verified

8/10 Good

SERGIO

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
LA HABITACION REGULAR FALTO UN POCO MAS DE LIMPIEZA , EL DESAYUNA BUFFET ESTUVO PESIMO ,BAJO MUCHO SU NIVEL DE CALIDAD, SERVICIO REGULAR EN GRAL.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Miguel

Liked: Cleanliness, amenities
Hotel is being remodeled. I claim regarding a previous booking on Feb-03 that I wasn't able to attend due to snow flight cancellation (PGV, Greenville NC). I never felt a real interest from Hotel Desk persons regarding my problem. They could do better
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Paulina

Liked: Cleanliness, amenities, property conditions & facilities
Muy cómodo, muy bien ubicado, el restaurante bien, el personal ( todos) muy amables. Lo único malo que no se comenta que el hotel está en reparación. la alberca cerrada, íbamos con niños, sí te llevan al otro hotel para disfrutar de la alberca pero no es lo mismo. En general bien.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

GUILLERMINA

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nubia

Liked: Cleanliness, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Juan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s a 45 yo hotel needs an urgent renewall. A/C thermostats won’t work, the pool is closed, half of the gym equipment is torn and not functioning. Rooms old but functional. There is lots of noise due to minor restoration.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

LUIS PERFECTO

Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones muy bien. En baño, hay samphoo y jabón líquido, ambos sumamente “rebajados”. Al ingreso y egreso, no había servicio de “botones”, muy necesario para personas “mayores”. El trato del personal excelente, de igual manera, excelente servicio de restaurante y la comida sabrosa.
Stayed 1 night in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Rooms are good, my only complaint would be the coffee for the in-room coffee maker, seems to low quality or at least taste watered down. The staff are incredible. We reserved here thinking the pool would be good for the kids, the pool was closed for remodel but they made it right. I am please and will stay here again.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

jose

Liked: Cleanliness, property conditions & facilities
El Hotel crown Plaza, mi favorito por mas de 25 años
Stayed 1 night in Feb 2026
Verified

6/10 Okay

PAUL

Liked: Cleanliness
Lo unico que no estaba bien, fue que la alberca la tenian cerrada, deben poner ese anuncio, yo particularmente rente la habitacion por la alberca
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Julio

Liked: Cleanliness, amenities
La habitación donde me hospede, quinto piso, no funcionaba el aire acondicionado.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nora

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio, el personal esmuy amable, yo voy una vezcada mes y medio
Stayed 2 nights in Jan 2026