Title: Galeria Plaza Monterrey Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6052121&destination=Monterrey%2C+Nuevo+Le%C3%B3n%2C+Mexico&selected=86146216&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Galeria Plaza Monterrey Travelers find relaxation at the stylish pool and convenience with concierge services that help plan explorations of Monterrey's vibrant attractions ## Photo gallery for Galeria Plaza Monterrey ![Exterior - Galeria Plaza Monterrey (Monterrey)](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/06d90776.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - Galeria Plaza Monterrey (Monterrey)](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/fa3d986f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Galeria Plaza Monterrey (Monterrey)](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/fe78ed89.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Galeria Plaza Monterrey (Monterrey)](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/7116a7b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - Galeria Plaza Monterrey (Monterrey)](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/685d973c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Galeria Plaza Monterrey, near Auditorium Pabellón M and Macroplaza, offers an upscale retreat with a welcoming bar and restaurant. Enjoy the outdoor pool, gym, and in-room WiFi. Helpful staff provides tour assistance. Guests love the hotel's strategic location. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning £90 includes taxes & fees 26 Apr - 27 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Apr 7 - Apr 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=86146216&PinnedHotelID=86146216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=86146216&PinnedHotelID=86146216&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=86146216&PinnedHotelID=86146216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=86146216&PinnedHotelID=86146216&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=86146216&PinnedHotelID=86146216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=86146216&PinnedHotelID=86146216&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=86146216&PinnedHotelID=86146216&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=86146216&PinnedHotelID=86146216&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds City view Mountain view Showing 8 of 8 rooms ### View all photos for Deluxe King Bed ![View from room](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/56e7728b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Bed 9.2 Wonderful 35 reviews - City view - 355 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Beds ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/55a7c475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Beds 9.2 Wonderful 22 reviews - City view - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe King Bed Mountain View ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/6f50f8b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Bed Mountain View 9.6 Exceptional 8 reviews - Mountain view - 355 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Beds Mountain View ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/2875face.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Beds Mountain View 9.4 Exceptional 9 reviews - Mountain view - 355 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Brisas Business Club King ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/c998d56d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Brisas Business Club King 9.0 Wonderful 4 reviews - City view - 355 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Brisas Business Club King Bed Mountain View ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/6f50f8b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Brisas Business Club King Bed Mountain View - Mountain view - 355 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Brisas Business Club Double Beds ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/ba339c54.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Brisas Business Club Double Beds 10.0 Exceptional 1 review - City view - 355 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ### View all photos for Brisas Business Club Double Beds Mountain View ![Minibar, desk, free WiFi](https://images.trvl-media.com/lodging/87000000/86150000/86146300/86146216/2875face.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Brisas Business Club Double Beds Mountain View 10.0 Exceptional 1 review - Mountain view - 355 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/860000/851700/851615/d4fb3a05_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Monterrey Valle Valle Oriente - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.0 Very good 1,004 reviews £72 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Monterrey-Hotels-Novotel-Monterrey-Valle.h851615.Hotel-Information?chkin=2026-4-24&chkout=2026-4-25&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=58e3e9ac-9cf6-448d-b1d5-62014e437627&top_cur=GBP) Ad ![Outdoor pool, pool cabanas (surcharge), pool loungers](https://images.trvl-media.com/lodging/35000000/34330000/34320200/34320106/423647ba.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Auténtico Monterrey Valle de Campestre - 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Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,007 reviews £74 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Monterrey-Hotels-Krystal-Urban-Monterrey.h24410818.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=2448&destination=Monterrey (and vicinity)&destType=MARKET&latLong=25.66761,-100.315559&searchId=58e3e9ac-9cf6-448d-b1d5-62014e437627&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-Galeria-Plaza-Monterrey.h86146216.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMonterrey-Hotels-Galeria-Plaza-Monterrey.h86146216.Hotel-Information) ## About the area Located in Monterrey Centro, a neighbourhood in Monterrey, Galeria Plaza Monterrey is in the entertainment district. Looking to enjoy an event or a match? See what's going on at Arena Monterrey or Estadio BBVA. [Visit our Monterrey travel guide](https://www.expedia.co.uk/Monterrey.dx2448) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C25.66610%2C-100.32284&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PRagYFRY8qF_olb6O8VkaQ2JzYc=) Constitución 411, Col Centro, Monterrey, NL, 64000 ### What's nearby - ![Alameda](https://images.trvl-media.com/place/6074274/45c14109-3a9a-4b19-aea3-75c7068ecdf1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Alameda 14 min walk \- 0.8 miles - ![Paseo de Santa Lucia riverwalk Fuente del Crisol at Parque Fundidora Park at Night with Cerro de la Silla at the background, Monterrey, Nuevo Leon, Mexico](https://images.trvl-media.com/place/6266206/8bbbb028-370d-42d5-99d1-b3e2c4034cb6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santa Lucia Riverwalk 2 min drive \- 1.0 mile - Basilica Parroquia La Purisima 7 min walk \- 0.4 miles - Auditorium Pabellón M 10 min walk \- 0.6 miles - Macroplaza 19 min walk \- 1.0 mile ### Getting around - Fundadores Station 12 min walk - Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) 39 min drive ### Restaurants - McDonald's 7 min walk - Starbucks 4 min walk - Los Elotes de la Pulga Río 6 min walk - El Sabor de la Noche 8 min walk - Pizza Hut 7 min walk ## About this property ### Galeria Plaza Monterrey Upscale hotel near Auditorium Pabellón M Located close to Fashion Drive and Cintermex, Galeria Plaza Monterrey provides dry cleaning/laundry services, a bar and a gym. Treat yourself to a deep-tissue massage or other spa services. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also find perks such as: - An outdoor pool - Buffet breakfast (surcharge), valet parking (surcharge) and concierge services - Tour/ticket information, a banquet hall and smoke-free property - Meeting rooms, a 24-hour front desk and a lift - Guest reviews speak highly of the helpful staff and location Room features All 206 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Bathrooms with rainfall showers and hairdryers - 55-inch Smart TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/7800/7752/29a04b74.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Safi Royal Luxury Centro Monterrey Centro - Pool - Hot tub - Kids’ pool - Water slide 8.6 Excellent 2,665 reviews £72 includes taxes & fees 8 Apr - 9 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=7752&PinnedHotelID=7752&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/10000000/9850000/9844900/9844885/c0690534.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gamma de Fiesta Americana Monterrey Gran Hotel Ancira Monterrey Centro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 2,002 reviews £82 includes taxes & fees 5 May - 6 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-05&endDate=2026-05-06&selected=9844885&PinnedHotelID=9844885&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/76000000/75280000/75271000/75270984/2310994e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru By Hilton Monterrey Fundidora Monterrey - 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21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=11145&PinnedHotelID=11145&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/73000000/72290000/72282100/72282016/0f736d58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Monterrey Fundidora by IHG Obrera - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 1,003 reviews £92 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=72282016&PinnedHotelID=72282016&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12960000/12959800/12959702/39f499c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Monterrey Pabellón M Monterrey Centro - Pool - Spa - Pet-friendly - Free Wi-Fi 9.4 Exceptional 1,198 reviews £112 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=12959702&PinnedHotelID=12959702&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1140000/1130700/1130648/ef4a2d3f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antaris Galerías Monterrey Centro - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 2,666 reviews £52 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=1130648&PinnedHotelID=1130648&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=86146216&PinnedHotelID=86146216&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=86146216,7752,9844885,75270984,46557744) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (USD 4 per day) - Limited on-site valet parking ### Food and drink - Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 for adults and USD 10 for children - A bar/lounge - A restaurant ### Things to do - Gym - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - ATM ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Spa - Deep-tissue massages - Hot stone massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (120 centimetre wide door) - Wheelchair-accessible path to lift - Wheelchairs on site ### More - Banquet hall - Smoke-free property ## Room amenities ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch smart TV with cable channels - IPod dock ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Desk chair - Mobile key entry ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children - Valet parking fee: USD 4 per day - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Galeria Plaza Monterrey Hotel Galeria Plaza Monterrey Monterrey Galeria Plaza Monterrey Hotel Monterrey ## Frequently asked questions ### Does Galeria Plaza Monterrey have a pool? ### How much does it cost to stay at Galeria Plaza Monterrey? ### Is Galeria Plaza Monterrey pet-friendly? ### How much is parking at Galeria Plaza Monterrey? ### What time is check-in at Galeria Plaza Monterrey? ### What time is check-out at Galeria Plaza Monterrey? ### Where is Galeria Plaza Monterrey located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Galeria Plaza Monterrey Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 1,504 8 - Good 281 6 - Okay 81 4 - Poor 39 2 - Terrible 60 ## Reviews Verified ### 10/10 Excellent #### DIANA 25 Mar 2026 Liked: Staff & service, amenities, property conditions & facilities Customer service was good. Room was a bit dirty, but nothing that would make me leave. ##### DIANA Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Jesus 29 Dec 2025 Liked: Cleanliness, staff & service, amenities Was very nice and quiet room were big and had nice views. ##### Jesus Stayed 5 nights in Dec 2025 Verified ### 10/10 Excellent #### Edgar 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Cleanest rooms good location to Macroplaza and San Pedro great service and good parking ##### Edgar Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Samantha 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing and the room was perfect ##### Samantha Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Rosalind 21 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our server in the breakfast area Amri was excellent!! And Lupita did an excellent job cleaning our room daily❤️✅ ##### Rosalind Stayed 15 nights in Jan 2026 Verified ### 6/10 Okay #### Jesus 20 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have to give it only a 3 star. We’ve been staying here 5 times and each time quality goes down. We had AC issues in our room; restaurant food not up to par. Also hotel decided to go straight Pepsi products. Still a great choice in area. ##### Jesus Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Rodolfo 11 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stunning views, excellent dinner service, location is great 10-15min to major tourist spots ![](https://a.travel-assets.com/ugc/hotel-reviews/bf020bc3-50f7-457d-9838-0736a3a938d5-1762884285739.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rodolfo Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Maria 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We like everything about this hotel, my kids loved the food and the pool.. ##### Maria Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Crystal 13 Dec 2025 Liked: Cleanliness, property conditions & facilities The room was spotless, everyone was very welcoming and cordial. The hotel definitely enhanced our visit to Monterrey. The views were amazing and the amenities made the experience luxurious. ##### Crystal Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Carla 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities They were very attractive to our needs it was great being there for our anniversary weekend we loved it thanks for everything !! ![](https://a.travel-assets.com/ugc/hotel-reviews/647fc28c-a37d-467c-b106-85806395e270-1762267271205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/434993b0-d659-4fd8-9504-3407f2459bba-1762267271100.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eb953f32-132e-4fc2-ad63-abf712e31856-1762267271901.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0521a9ff-542a-48bc-b2d0-cebedab5b8a5-1762267272849.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carla Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Juan Miguel 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Just perfect with exceptional service ##### Juan Miguel Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Christy 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities My stay was excellent. The room was spotless, comfortable, and very well kept. The staff was friendly, attentive, and made me feel welcome. The hotel felt safe, clean, and peaceful. I also loved the amenities and how everything was well organized. I would definitely stay here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/4214a5bb-f34b-41e4-83a8-2c52d28a2bb2-1764552270973.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f633200c-d1a0-41a6-ac62-a09a8ac7218a-1764552268762.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48ed996a-57a7-4618-8ed5-5c132da28975-1764552269821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b581ee33-936c-43c5-ae19-318adfc3ab73-1764552269608.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christy Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Jesus 5 Jan 2026 Liked: Cleanliness, staff & service, amenities Nice rooms very comfortable beds I love everything about them! The staff at this hotel was amazing they always there to help us out and took time to explain everything to us. They have everything real clean and smelling great! I will make this hotel our first choice for us when traveling to Monterey NL Mexico they have amazing restaurants and sights to see by the pool and the restaurant. Location was at a perfect spot walking distance to town and food. I will tell all my friends and family about them if they ever go to Monterey NL Mexico. ![Food at the restaurant ](https://a.travel-assets.com/ugc/hotel-reviews/17a854a7-b667-4dd0-ba8f-7044b1f64a44-1767588016553.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Food at restaurant](https://a.travel-assets.com/ugc/hotel-reviews/dcc422bb-68c6-43de-9c94-ae0429c881be-1767588017137.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View outside the restaurant hotel ](https://a.travel-assets.com/ugc/hotel-reviews/c779750f-16c5-44e2-9e05-7063977dccac-1767588018876.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Swimming pool ](https://a.travel-assets.com/ugc/hotel-reviews/5b387fd3-18d1-4afb-82b8-ecab39f7990d-1767588021049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jesus Stayed 8 nights in Dec 2025 Verified ### 10/10 Excellent #### Miguel 29 Nov 2025 Liked: Cleanliness, property conditions & facilities “My stay was excellent. Everything was very clean, well-maintained, and organized. You can really see the attention to detail from the staff. I would definitely stay here again. Thank you for the excellent service!” ##### Miguel Stayed 6 nights in Nov 2025 Verified ### 6/10 Okay #### Irma 5 Dec 2025 The rooms were very good and the breakfast was excellent. The room unfortunately was not ready until 4 or 5 hours after check in time. ##### Irma Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Marc 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was very clean and very quite ##### Marc Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Alberto 5 Oct 2025 Liked: Amenities Service was phenomenal ##### Alberto Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Sergio 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was perfect! The shower was so pleasant, enjoyed it every morning! The breakfast bufet excelled my expectations, a great variety of mexican and international options, butbtge highlight of it was the "cafe de olla" a mexican variation of cofee. The staff, very friendly and always trying to please us . Would I stay again? Withoutba doubt!!! ##### Sergio Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Jorge Pina 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff members were very helpful and polite! Love the room! ##### Jorge Pina Stayed 3 nights in Sep 2025 Verified ### 8/10 Good #### Michael 3 Jan 2026 Liked: Cleanliness, property conditions & facilities Rooms were clean, the staff were very courteous but room service could not provide satisfactory service, there was always something missing from our orders. ##### Michael Stayed 11 nights in Dec 2025 Verified ### 10/10 Excellent #### Angela Corina 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was always clean, when I came back. ##### Angela Corina Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Esthela 29 Sept 2025 Good location very clean staff was really nice room was beautiful! There was a concert Saturday night and was very loud. Other than that great location close to downtown ##### Esthela Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Carlota muniz de 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room ##### Carlota muniz de Stayed 3 nights in Oct 2025 Verified ### 8/10 Good #### eteach 16 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities No doubt, the hotel itself is good. The check-in process was smooth, and the staff were generally polite and professional. However, my experience regarding the complimentary breakfast and free airport shuttle, as clearly stated on the Expedia platform, was very disappointing. When I went to the hotel restaurant for my complimentary breakfast, I was told that I was not entitled to it. This was very surprising and embarrassing. I was required to pay 800 Mexican pesos before I was allowed to eat. This situation made me feel uncomfortable and poorly treated. In addition, the free airport shuttle that was advertised was not provided, and I had to pay for an Uber to the airport myself. This was unexpected and unfair. I sincerely hope that either Expedia or the hotel will review this situation and provide a refund or appropriate compensation, as this was not the experience that was promised. Overall, it was a very sad and disappointing experience despite the hotel’s good facilities. ![](https://a.travel-assets.com/ugc/hotel-reviews/a95586cd-58a9-469a-98f7-5611789cd431-1771204410951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### eteach Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Cecilia 31 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff that is willing to help. 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