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"Cannot phrase this Hotel enough. Rooms are fine ours had a balacony. Lovely breakfast. Staff very helpful, friendly and shared information. Lovely garden/terrace area. It is the opposite end to the train station part of the way going uphill but very near Glacier Paradise cable car. No reason not to book this hotel. "

"Oldest hotel in Zermatt! - had a lovely corner room with a view of the Matterhorn! Room looked like the pics (with quality swiss heritage decor). Service/reception was excellent and breakfast was delicious! They even called to see if we needed a complimentary pick up/drop off to the train station with their electric vehicle. Reception gave us incorrect info upon our arrival which unfortunately negatively affected one of our activities, but they did acknowledge and apologized multiple times. We enjoyed our short stay before boarding the Glacier Express! "