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"Oldest hotel in Zermatt! - had a lovely corner room with a view of the Matterhorn! Room looked like the pics (with quality swiss heritage decor). Service/reception was excellent and breakfast was delicious! They even called to see if we needed a complimentary pick up/drop off to the train station with their electric vehicle. Reception gave us incorrect info upon our arrival which unfortunately negatively affected one of our activities, but they did acknowledge and apologized multiple times. We enjoyed our short stay before boarding the Glacier Express! "

"Overall a fantastic place to stay! Breakfast was great. Room was great. We had the cube room. Excellent!"

"Staff were friendly. Breakfast was pretty good. Room was clean and had great view towards Matterhorn. And super close to the train station."

"I would have given it 5 stars had it not been for the lack of acoustic silence between rooms and also room doors. I could hear the lavatory being f lushed on both sides of my room. And every room door buzz as people accessed their rooms in the hallway outside. Spa was ok, breakfast buffet standard. "

"Yes, to both. "

"Excellent. Great staff"