Monterey Hotel Guide - Spa Hotels in Monterey, California

Had a great time in Monterey. The hotel was clean and the staff was helpful with bus route info. A free breakfast would have been nice, but overall a nice place

Arrived at the hotel and checked in quickly. Receptionist advised us if all the facilities and marked on a hotel plan for us. When we were checking out we noticed a problem with our sat nav system and the receptionist on duty that morning kindly gave it a quick charge to enable us to be on our way. We really appreciated his help.

It was simply a decent place to stay that was a good value.

Extremely clean! That + comfort are most important to us!

Friendly staff, beautiful area. Cottages were very cute and cozy.

Nice hotel and great location. Close to the beach, clean, standard breakfast, friendly staff

had a wonderful time. Housekeepping was great and front desk was very polite and helpful.

Hotel area is very nice with many areas to sit and relax. Hot tub was cold our last day there, stayed for 3 nights. Our fridge had to be replaced as it didn't work and we had to throw out our food as it consisted of meat and things that had to be kept cold. Found the sliding screen door needed fixing, there was never staff available for towels, toilet paper, etc. in the evening and had to go to office to get the things yourself. When there are 4 people booked into a room you would think there would be 4 towels but there were not. Also, one day the maid had forgotten to give us our shower curtain and again had to go to the office to get one. We did request more coffee as there were 4 of us in a room and there wasn't enough coffee and the maid did leave more and we asked the terrace be swept, and it was, however our room was not vacuumed daily as there was paper left on the floor for 2 days. All in all, the hotel is fine, just needs more staff to be available to its clients.

Everything as promised. Not fancy but clean and comfortable. Good parking. Staff quickly fixed a small stuck drain. The breakfast is OK, a nice bonus

We spent three nights at Bernardus at the end of a 10-day vacation driving up the Pacific Coast Highway. From the moment we pulled in, we were greeted by friendly and helpful valet staff, offered a glass of wine while checking in (definitely needed after a few hours in the car that day), and shown to a beautiful room. The room is spacious, with an extremely comfortable bed and bedding, great sitting area, and small outdoor area. The bathroom is amazing -- huge soaking tub, large shower, separate toilet area & double sinks. The grounds are beautiful and the staff could not be more helpful. As an added plus, I had the best chocolate martini ever as a nightcap on our final night. Would highly recommend and would love to return. Easy drive into Carmel-by-the-Sea, 17-mile road, and even shorter drive to the town of Carmel Valley with several lovely tasting rooms.