All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 305 out of 1000 reviews" "
10 - Excellent
305
Rating 8 - Good. 386 out of 1000 reviews" "
8 - Good
386
Rating 6 - Okay. 205 out of 1000 reviews" "
6 - Okay
205
Rating 4 - Poor. 73 out of 1000 reviews" "
4 - Poor
73
Rating 2 - Terrible. 31 out of 1000 reviews" "
2 - Terrible
31
8.2/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Terrible
Roisha
28 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
Roisha
Stayed 1 night in Apr 2024
Response from Samantha Front Desk Manager on 30 Apr 2024
Please accept our apologies for your one star stay Roisha. We would appreciate any feedback can you offer us on how to improve your experience. Thank you for being our guest and we wish you the very best in your future travels.
Response from Samantha Front Desk Manager on 28 Apr 2024
Thank you for your perfect 5 star rating Kailee! We are thrilled you enjoyed your experience as our guest. Nothing is more rewarding to our team than knowing you were happy with our efforts. We hope to welcome you back, soon!
6/10 Okay
Vanessa
Travelled with family
8 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was super friendly and helpful. The bed was a bit hard and lumpy but overall pretty clean.
Vanessa
Stayed 2 nights in Apr 2024
Response from Samantha Front Desk Manager on 8 Apr 2024
Thank you for taking the time to rate and review your experience as our guest Vanessa. We are thrilled you found our staff welcoming and helpful. We love taking care of our guests and we are so happy it shows. Thank you for letting us know about your bed. We hope your next stay will be even better.
Staff was very friendly and the room was clean. We were there for a little mini vacation trip so we weren’t really in the room but the time that we were was very nice and quiet. I would definitely stay there again
Jasmine
Stayed 2 nights in Mar 2024
Response from Samantha Front Desk Manager on 6 Apr 2024
Thank you for your compliments Jasmine! We are so pleased to hear you enjoyed your mini vacation with us. Thank you for your perfect 5 star review and compliments on our great staff and spotless rooms. We hope you will return, soon!
Response from Samantha Front Desk Manager on 6 Apr 2024
Thank you for taking a moment to rate your experience as our guest Madison! We are thrilled you enjoyed your time with us. Please come again!
8/10 Good
scott
Travelled with family
13 Mar 2024
Hotel was fine. Clean and typical for price point.
scott
Stayed 1 night in Mar 2024
Response from Samantha Front Desk Manager on 14 Mar 2024
Thank you for being our guest Scott! We are delighted you enjoyed your stay with us. It is so rewarding to know you found our property clean and a great value. We hope to have the pleasure of welcoming you back as our guest!
8/10 Good
Maribel
Travelled with family, Travelled with family and small children, Travelled with partner
We booked only to sleep and shower but it was a very nice and clean place and looks like it's been modernized. We had a room near the vending machine and the walls are kind of thin so we heard our neighbor watching TV or when people would park and leave. Other than that, it was quiet and a quaint place. We would totally return. My kids loved the place.
Maribel
Stayed 2 nights in Feb 2024
Response from Samantha Front Desk Manager on 2 Mar 2024
We are so happy to hear you and your kids enjoyed your stay Maribel! Thank you for your wonderful compliments on our clean, comfortable, well equipped rooms and property. There is nothing better than hearing positive feedback from our guests. We can't wait to welcome you all back soon!
Response from Samantha Front Desk Manager on 26 Feb 2024
Thank you for being our guest Arianna! We are pleased you enjoyed your time as our guest. Thank you for your compliments on our friendly and welcoming team. We can't wait to welcome you back, soon!
Response from Samantha Front Desk Manager on 20 Feb 2024
Thank you for your compliments Svetlana! We are delighted you enjoyed your stay with us. We are thrilled we exceeded your expectations with our clean property and welcoming service. We can't wait to see you again!
Great place! Clean, friendly staff, affordable. Exterior was in great condition. Inside a little dated but that’s to be expected with a motel. Would stay again.
Katelyn
Stayed 1 night in Feb 2024
Response from Samantha Front Desk Manager on 18 Feb 2024
Thank you for your complimentary review and compliments Katelyn! We are delighted to hear you enjoyed your visit and found our property perfect for your visit to Monterey. There is nothing more rewarding than knowing we helped to make your trip a great experience. Please come again!
Response from Samantha Front Desk Manager on 30 Jan 2024
Thank you for your perfect 10 star rating Salena! We are delighted you enjoyed your time as our guest. We are thrilled you found our accommodations, service, and property perfect for your needs. We hope to have the pleasure of welcoming you back, anytime!
Response from Samantha Front Desk Manager on 30 Jan 2024
Thank you for taking a moment to rate your experience as our guest Jason! It was a pleasure being apart of your visit to beautiful Monterey. We hope you enjoyed all the amazing sites and views Monterey has to offer. Please come again!
10/10 Excellent
Francisco
26 Jan 2024
Francisco
Stayed 1 night in Jan 2024
Response from Samantha Front Desk Manager on 30 Jan 2024
Wow! Thank you for your perfect 10 star rating Francisco! We are thrilled to have provided you with an excellent hotel experience. There is nothing more rewarding and exciting to my team than knowing you were happy with our efforts. Thank you for being our guest!
8/10 Good
Isaac, Salinas
Travelled with partner
22 Jan 2024
Isaac
Stayed 1 night in Dec 2023
Response from Samantha Front Desk Manager on 22 Jan 2024
Thank you for taking the time to rate your experience as our guest Isaac. It was a pleasure being apart of your visit to Monterey. There is nothing more rewarding to our team than knowing you enjoyed your stay. We hope to have the pleasure of welcoming you back soon!
Response from Samantha Front Desk Manager on 2 Jan 2024
Thank you for your perfect 10 star rating Susana! We are thrilled you enjoyed your experience as our guest during your visit to Monterey. There is nothing more rewarding than knowing you enjoyed your stay. Please come again!
6/10 Okay
John
28 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
John
Stayed 2 nights in Dec 2023
Response from Samantha Front Desk Manager on 29 Dec 2023
Thank you for taking a moment to rate your experience as our guest John. We are sorry to hear we did not exceed your expectations. We will work hard to improve our service and property and hope you will give us another opportunity to impress you!
Great place to stop the night and see Monterey. Very steep property. Whirlpool tub in one of our 2 rooms.
Susanne
Stayed 1 night in Dec 2023
Response from Samantha Front Desk Manager-- on 31 Jan 2024
Thank you for being our guest Susanne. We are delighted you enjoyed you night as our guest. We strive to provide the very best in accommodations and service to our guests. We are thrilled you thought we did a great job! Please come again!
4/10 Poor
Robert
22 Dec 2023
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I paid a 100 deposit and never got it back. Don't suggest this hotel
Robert
Stayed 1 night in Dec 2023
Response from Samantha Front Desk Manager on 23 Dec 2023
Please accept our apologies for your issues with your deposit. Please contact the hotel to resolve this issue. We want you to be happy with your stay at our property. Thank you for being our guest Robert.
It was great since my friend and I went the week right after the holiday (turkey day) it was quiet .
The room was clean , the heater work good. It was in a good location like 7-20 mins from things to do. We got a 2 queen bed room and there was space around the bed and the bathroom was a nice size. Also there was a fridge and microwave in the room which was fantastic. They had a little patio by snacks vending machines but a larger one so if we did want to eat outside we could.
Would stay here again.
The only thing was eh was we were on the first floor and the bathroom window even thou it was pattern it didn't have a curtain .
Katalin
Stayed 3 nights in Nov 2023
Response from Samantha Front Desk Manager on 5 Dec 2023
Thank you for your detailed review and compliments Katalin! It is rewarding to learn we exceeded your expectations especially with our great service, comfortable rooms, and great amenities. Oh behalf of our entire team we thank you for your business and hope you will stay with us on your next Monterey getaway!
We chose this property because it was economical and very near the airport.
Claudia
Stayed 1 night in Nov 2023
Response from Samantha Front Desk Manager on 29 Nov 2023
Thank you for choosing our property Claudia! Being close to the Monterey airport and city center making getting around so easy for our guests. We hope you were able to enjoy all the beauty Monterey has to offer. Please come again!
Response from Samantha Front Desk Manager on 20 Nov 2023
Thank you for your fantastic ratings Antonio!There is nothing more rewarding than knowing we exceeded your expectations with our clean rooms, great value, and welcoming team. We hope to have the pleasure of serving you on your next Monterey adventure!
No Surprises. We just stayed overnight to go whale watching at fisherman's wharf. We didn't know about the hotels whale watching packages and had our own arrangements. It's a short drive.
Hotel staff was friendly and informative at check in. We walked to the beach at night. It's about 20 min. It's dark and we didn't go out on the beach, but found a nice bench on one of the paths not too far from the street.
You can just notice the occasional plane fly overhead. It didn't bother us and my companion thought they were just cars going by on the street.
Gary
Stayed 1 night in Nov 2023
Response from Samantha Front Desk Manager on 22 Nov 2023
It was an absolute pleasure having you as our guest Gary. Thank you for your stellar ratings and detailed review. We are delighted you were able to enjoy a whale watching experience as well as our great location. We hope to have the pleasure of welcoming you back soon!
We stayed mid week and during the off-season. It was not busy, super quiet and well priced. The staff were all very friendly and helpful.
The only issue was the shower head, which we took apart reassembled and then it worked fine.
Jennifer
Stayed 3 nights in Nov 2023
Response from Samantha Front Desk Manager on 19 Nov 2023
Thank you for your wonderful rating Jennifer! We are thrilled to have provided you with an excellent hotel experience. It is rewarding to know you found our team friendly and helpful. Please accept our apologies for your showerhead. Thank you for fixing it!We look forward to welcoming you back as our valued guest next time you are in our area!
Hotel was clean and quiet and hotel staff was nice and friendly!
Tiffany
Stayed 1 night in Nov 2023
Response from Samantha Front Desk Manager on 19 Nov 2023
Thank you so much for the wonderful rating Tiffany! It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff, and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!
10/10 Excellent
Brad, Bear River
15 Nov 2023
Brad
Stayed 1 night in Nov 2023
Response from Samantha Front Desk Manager on 6 Dec 2023
Thank you for your incredible rating Brad! We are delighted to know you enjoyed your experience as our guest. Next time you are in our area we'd love to welcome you back!
Response from Samantha Front Desk Manager on 13 Nov 2023
Thank you for being our guest Ma Catalina! We are thrilled you enjoyed your experience as our guest. It was our pleasure to be apart of your Monterey experience. Please come again!
10/10 Excellent
John
Travelled with family, Travelled with family and small children
Felt more like a small resort. Didn't really feel like a hotel. Rooms were really nice.
John
Stayed 1 night in Oct 2023
Response from Samantha Front Desk Manager on 4 Nov 2023
Thank you so much for your compliments John! We are thrilled you found our property so comfortable and resort like. We strive to provide the best in customer care and accommodations and are delighted you felt right at home. Please come again!
6/10 Okay
Pauline
Travelled with partner
28 Oct 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Cute outside, location was good.
Pauline
Stayed 1 night in Oct 2023
Response from Samantha Front Desk Manager on 29 Oct 2023
Thank you for being our guest Pauline. It was a pleasure being a part of your visit to Monterey. We are delighted you found our property in a great location and quaint outside. We hope you will come visit us again!
Response from Samantha Front Desk Manager on 16 Oct 2023
It was a pleasure having you as our guest Brigham. Thank you for your high ratings and compliments on our fantastic location. We are delighted you had a great visit, and hope it is the first of many!
Response from Samantha Front Desk Manager on 16 Oct 2023
Thank you for your perfect 5 star rating Mario! We are thrilled you enjoyed our great location, welcoming staff, and great amenities. We look forward to welcoming you back on your next Monterey adventure!
Response from Samantha Front Desk Manager on 27 Sept 2023
Thank you for your perfect 10 star rating Jacqueline! We are thrilled to have provided you with an excellent hotel experience. Your comfort and satisfaction is our top priority. We hope to have the pleasure of welcoming you back in the future!
Response from Samantha Front Desk Manager on 23 Sept 2023
Thank you for your perfect 5 star rating Terry! We are thrilled you found our property perfect for your accommodation needs while visiting Monterey. Our housekeeping staff will be delighted to know you thought so highly of their efforts to provide pristine rooms and accommodations. Please come again!
A pleasant and enjoyable stay.Very clean room,and comfortable.Had very nice stay.
Bruce
Stayed 2 nights in Sep 2023
Response from Samantha Front Desk Manager on 11 Sept 2023
Happy Birthday Bruce! We are thrilled you decided to come and spend your birthday in our beautiful Monterey! Thank you for your high ratings and compliments. We hope to see you next year!
10/10 Excellent
Antoinette
28 Aug 2023
Antoinette
Stayed 1 night in Aug 2023
Response from Samantha Front Desk Manager on 18 Sept 2023
Thank you for your perfect 5 star rating Antoinette! We are thrilled you enjoyed your stay with us in beautiful Monterey. Please come again!
The property as a whole was extremely clean and appealing.
Yvonne
Stayed 1 night in Aug 2023
Response from Samantha Front Desk Manager on 25 Aug 2023
Thank you so much Yvonne. We are thrilled you thought so highly of our property and accommodations! Your compliments are very rewarding to our hard working team. Thank you for being our guest!
6/10 Okay
Ashish
Travelled with family
21 Aug 2023
Liked: Staff & service
Disliked: Cleanliness
.
Ashish
Stayed 4 nights in Aug 2023
Response from Samantha Front Desk Manager on 21 Aug 2023
Thank you for taking the time to rate your experience as our guest Ashish. We know you have many options when you travel to Monterey, and it was our pleasure to be apart of your visit. Thank you again!
Response from Samantha Front Desk Manager on 21 Aug 2023
Thank you for taking a moment to rate your experience as our guest Renee! We are thrilled to have provided you with a 5 star experience and accommodations. Please come again!
8/10 Good
ManKyu
Travelled with family, Travelled with partner
13 Aug 2023
Liked: Staff & service
Disliked: Cleanliness
Can hear noise from the next room.
ManKyu
Stayed 1 night in Aug 2023
Response from Samantha Front Desk Manager on 13 Aug 2023
Thank you for taking the time to rate and comments on your experience as our guest ManKyu. We are sorry to hear you were disturbed by noise from your neighbor. Thank you for letting us know. We will work hard to improve and hope to have the pleasure of welcoming you back next time you are in our area.
We love the place and it’s closed to everything. A little inconvenient when you check-in late but they’re very accommodating.
Madonna
Stayed 2 nights in Aug 2023
Response from Samantha Front Desk Manager on 9 Aug 2023
Thank you for being our guest Madonna! We are thrilled you enjoyed your stay with us. Thank you for your compliments on our dedication to making sure our guests have an amazing experience. We hope you will come again!
8/10 Good
Noor
30 Jul 2023
Friendly staff clean hotel
Noor
Stayed 4 nights in Jul 2023
Response from Samantha Front Desk Manager on 31 Jul 2023
Thank you for taking the time to rate and comments on your experience as our guest Noor. We are delighted you enjoyed your stay and found our staff welcoming and our property clean. We love taking care of our guests and we are so happy it shows. We hope you will come again!
6/10 Okay
Yiwang
29 Jul 2023
Liked: Staff & service
Little noise
Yiwang
Stayed 1 night in Jul 2023
Response from Samantha Front Desk Manager on 30 Jul 2023
Thank you for your rating and comments Yiwang. It was a pleasure being a part of your visit to Monterey. We hope our lovely town was all you hoped it would be. Please come again!
Cute, clean, no frills (but updated) motel. Great location. A little noisy (apparently under a flight path to the airport), but not too bad. Overall, very pleased with our stay. Would definitely stay there again.
Roxanne
Stayed 2 nights in Jul 2023
Response from Samantha Front Desk Manager on 25 Jul 2023
Thank you so much Roxanne! We are so happy you enjoyed your time as our guest! There is nothing more rewarding than knowing you were comfortable, and that you would come back! We hope your next visit to our beautiful Monterey is soon! Thanks again!
8/10 Good
Raquel
Business traveller
21 Jul 2023
Liked: Cleanliness, staff & service
Raquel
Stayed 1 night in Jul 2023
Response from Samantha Front Desk Manager on 22 Jul 2023
Thank you for taking the time to rate your experience as our guest Raquel. It was a pleasure being apart of your Monterey getaway. We hope to have the pleasure of welcoming you back in the future!
6/10 Okay
Isabella
14 Jul 2023
Liked: Staff & service
Isabella
Stayed 1 night in Jul 2023
Response from Samantha Front Desk Manager on 15 Jul 2023
Thank you for taking the time to rate your experience as our guest Isabella. We are sorry we did not wow you with our great location, welcoming team, and plentiful amenities. We will work hard to improve and hope to have the opportunity of serving you in the future.
Response from Samantha Front Desk Manager on 15 Jul 2023
Thank you for taking a moment to rate our property Josee! We are delighted to have provided you a comfortable place to stay during your visit to beautiful Monterey. We hope to have the pleasure of serving you again!
Clean rooms close to the airport so you could hear a plane but not too many. Nice landscaping. Close to some restaurants and convenient stores.
Valerie
Stayed 1 night in Jul 2023
Response from Samantha Front Desk Manager on 12 Jul 2023
Thank you for being our guest Valerie! We are thrilled you enjoyed your stay and thought so highly of our location and amenities. We hope you enjoyed all Monterey has to offer! Please come again!
Response from Samantha Front Desk Manager on 6 Jul 2023
Thank you for your perfect 5 star rating Corazon! We are thrilled to have provided you with excellent accommodations and service. We love taking care of our guests and we are so happy it shows! Please come again, soon!
10/10 Excellent
Nayer
3 Jul 2023
Nayer
Stayed 2 nights in Jun 2023
Response from Samantha Front Desk Manager on 4 Jul 2023
Thank you for your perfect 10 star rating Nayer! We are thrilled you enjoyed a wonderful stay with us in beautiful Monterey. Please come again, soon!
6/10 Okay
Nicolette
3 Jul 2023
Liked: Cleanliness, staff & service, room comfort
Nicolette
Stayed 1 night in Jul 2023
Response from Samantha Front Desk Manager on 4 Jul 2023
Thank you for your rating Nicolette. It was a pleasure being a part of your visit to our lovely Monterey. We hope to have the opportunity and pleasure of serving you in the future. Thank you for being our guest!
10/10 Excellent
Joette
30 Jun 2023
Joette
Stayed 2 nights in Jun 2023
Response from Samantha Front Desk Manager on 20 Jul 2023
Thank you for your perfect 5 star rating Joette! We are delighted you enjoyed your experience as our guest. We look forward to the pleasure of welcoming you back as our valued guest. Thanks again!