Title: Alila Ventana Big Sur - Inclusive Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alila Ventana Big Sur - Inclusive Resort Luxury resort with 2 outdoor pools and 2 hot tubs ![Body treatments, aromatherapy, hot stone massages, deep-tissue massages](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/c4904d89.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/22f33493.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/6e650f84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/789c52d3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/953968b9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Alila Ventana Big Sur offers an all-inclusive adult experience near Pfeiffer Big Sur State Park. Guests can refresh in the mineral hot spring or sauna, schedule a body treatment, join yoga classes, or work out in the 24-hour gym with views of the surrounding landscape. 9.0 Wonderful ## Popular amenities - Bar - Room service - All-inclusive - Pool - Pet-friendly - Hot tub £1,851 includes taxes & fees 4 Dec - 5 Dec ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=574252&PinnedHotelID=574252&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8488ba74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Bathtub (Fireplace) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom Free bottled water - 414 sq ft - Hill view - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/597312b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Big Sur) 10.0 Exceptional 1 review ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom - 619 sq ft - Sleeps 2 - 1 King Bed ![Suite (Big Sur Forest Shower) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/909864ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Big Sur Forest Shower) 10.0 Exceptional 3 reviews ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom - 619 sq ft - Hill view - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/0fd83836.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Bathtub (Hot Tub) 10.0 Exceptional 2 reviews ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom - 499 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/597312b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Spa, Big Sur) ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom - 619 sq ft - Sleeps 2 - 1 King Bed ![House, 1 King Bed (Pacific) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/db4ac3e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### House, 1 King Bed (Pacific) ### Highlights Patio Air conditioning Flat-screen TV Separate bedroom Premium bedding Bathrobes Hairdryer Private bathroom - 1 bedroom - Sleeps 2 - 1 King Bed ![Villa, 1 King Bed (Big Sur) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/5f916206.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, 1 King Bed (Big Sur) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom Free bottled water - 930 sq ft - Sleeps 2 - 1 King Bed ![Suite, 1 King Bed (Coast House) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/aa26534a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Coast House) ### Highlights Patio Fireplace Air conditioning Kitchenette Flat-screen TV Premium bedding Bathrobes Hairdryer - Sleeps 2 - 1 King Bed ![Cottage | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/010cba6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom - 722 sq ft - Sleeps 2 - 1 King Bed ![Suite, Bathtub (vista Hot Tub) | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/e85734ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Bathtub (vista Hot Tub) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom Free bottled water - 773 sq ft - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/556c7553.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Fireplace (Roll-In Shower) ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom Free bottled water - Valley view - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8488ba74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Fireplace ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom - Sleeps 2 - 1 King Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8488ba74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Fireplace ### Highlights Patio Fireplace Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom - Sleeps 2 - 1 King Bed ![Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/580000/574300/574252/8fbf11c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed ### Highlights Patio Air conditioning Flat-screen TV Premium bedding Bathrobes Hairdryer Private bathroom Free bottled water - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMonterey-Hotels-Alila-Ventana-Big-Sur-Adults-Only.h574252.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMonterey-Hotels-Alila-Ventana-Big-Sur-Adults-Only.h574252.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.22647%2C-121.76147&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ty1wip7eV4Z_DnMnNrFSTpkLg8E=) 48123 Highway One, Big Sur, CA, 93920 #### What's nearby - The Henry Miller Memorial Library - 16 min walk - 0.9 miles - Big Sur Spirit Garden - 18 min walk - 1.0 mile - Big Sur Station - 2 min drive - 2.7 miles - Pfeiffer Big Sur State Park - 4 min drive - 3.8 miles - McWay Falls - 10 min drive - 10.5 miles #### Getting around - Monterey, CA (MRY-Monterey Peninsula) - 51 min drive #### Restaurants - ‪Nepenthe - ‬20 min walk - ‪Big Sur River Inn & Restaurant - ‬7 min drive - ‪Big Sur Taphouse - ‬18 min walk - ‪Big Sur Coast Gallery - ‬5 min drive - ‪Fernwood Resort Bar & Grill - ‬5 min drive ## About this property ### Alila Ventana Big Sur - Inclusive Resort Luxury resort near Big Sur Station Located close to Pfeiffer Big Sur State Park, Alila Ventana Big Sur - Inclusive Resort provides a poolside bar, an outdoor mineral hot spring (onsen) and a terrace. Adventurous travellers may like the ecotours, hiking/biking trails and fitness classes at this resort. For some rest and relaxation, visit the sauna or 2 hot tubs, and indulge in a body wrap, a manicure/pedicure or a body treatment. The on-site Regional cuisine fine-dining restaurant, The Sur House Restaurant, offers breakfast, brunch, lunch, dinner and ocean views. Yoga classes are offered at the 24-hour gym; the property also has an art gallery on-site, shopping on-site and a garden. Free in-room WiFi is available to all guests, along with an arcade/games room and a library. Other perks at this resort include: - 2 outdoor pools, along with sunloungers and pool umbrellas - Free self-parking and valet parking - A free local area shuttle, an electric car charging station and concierge services - Wedding services, a porter/bellboy and a banquet hall Room features All 54 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and hairdryers - Flat-screen TVs with premium channels and DVD players - Patios, coffee/tea makers and daily housekeeping ### All-inclusive details All-inclusive room rates at Alila Ventana Big Sur - Inclusive Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Premium bedding, pillow-top beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/30000/20500/20487/ffb36023.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Post Ranch Inn Posts - Pool - Breakfast included - Spa - Parking included 10 Exceptional 28 reviews £1,624 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=20487&PinnedHotelID=20487&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12600/12573/b4e5b370.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Big Sur Lodge Big Sur - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 1,005 reviews £114 includes taxes & fees 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=12573&PinnedHotelID=12573&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/34000000/33500000/33493600/33493588/b1429d83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premium Central Big Sur location, pool & spa, spectacular south views, 5 acres Posts - Sea view - Pool - Hot tub - Kitchen 9.8 Exceptional 96 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=33493588&PinnedHotelID=33493588&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/37000000/36040000/36035500/36035415/9e47ebc3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gorgeous modern home with ocean and mountain views in the heart of Big Sur Big Sur - Sea view - Kitchen - Washer - Dryer 10 Exceptional 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=36035415&PinnedHotelID=36035415&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free area shuttle up to 5 mi - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Couples/private dining - Private picnics ### Restaurants on site - The Sur House Restaurant ### Things to do - 2 hot tubs - 2 outdoor pools - 24-hour gym - Arcade/game room - Art gallery - Ecotours - Fitness classes - Full-service spa - Hiking/biking trails - Library - Sauna - Shopping - Yoga classes ### Family friendly - 2 outdoor pools - Arcade/game room - DVD player - Free area shuttle ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Turndown service - Wedding services ### Business services - 12,000 square feet of conference space - 24-hour business centre ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Manicures/pedicures - Prenatal massages - Public outdoor mineral hot springs (onsen) - Reflexology - Separate men/women areas in public bath - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 2 floors - 8 buildings - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - DVD player - Flat-screen TV with premium channels ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water - In-room dining only - Limited room service - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Iron/ironing board - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom Guests should be aware that 2 cats reside at this property An adult age 18 or older must assume all liability for the booking. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per accommodation, per stay Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: USD 105 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 150 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available On-site parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Set meals are served in guestrooms only (no menus or public dining) Children under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ventana Inn Joie de Vivre Boutique Hotel Ventana Inn Joie de Vivre Boutique Hotel Big Sur Ventana Joie de Vivre Boutique Ventana Joie de Vivre Boutique Big Sur Ventana Inn JdV Hotel Adults Big Sur Ventana Inn JdV Hotel Adults Ventana JdV Adults Big Sur Ventana JdV Adults Ventana Big Sur Alila Resort Adults Ventana Alila Resort Adults Ventana Big Sur Alila Adults Ventana Alila Adults Ventana Inn Spa a JdV Hotel – Adults Only Ventana Big Sur an Alila Resort Adults Only Ventana Big Sur Adults Only Ventana Inn Spa Adults Only Ventana Inn Spa a Joie de Vivre Boutique Hotel ## Frequently asked questions ### Does Alila Ventana Big Sur - Inclusive Resort have a pool? > Yes, this property has 2 outdoor pools. ### How much does it cost to stay at Alila Ventana Big Sur - Inclusive Resort? > As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Alila Ventana Big Sur - Inclusive Resort on 4 Dec 2025 start from £1,850.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Monterey-Hotels-Alila-Ventana-Big-Sur-Adults-Only.h574252.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Alila Ventana Big Sur - Inclusive Resort pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at Alila Ventana Big Sur - Inclusive Resort? > Self-parking and valet parking are free at this property. ### What time is check-in at Alila Ventana Big Sur - Inclusive Resort? > Check-in start time: 4:00 PM; check-in end time: anytime. ### What time is check-out at Alila Ventana Big Sur - Inclusive Resort? > Checkout is at 11:00 AM. ### Are there all-inclusive benefits at Alila Ventana Big Sur - Inclusive Resort? > Some rate plans available at this resort are all-inclusive. ### Where is Alila Ventana Big Sur - Inclusive Resort located? > Located in Posts, this luxury resort is 2 mi (3.2 km) from Big Sur Station and 2.1 mi (3.4 km) from Pfeiffer Big Sur State Park. Andrew Molera State Park and Julia Pfeiffer Burns State Park are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alila Ventana Big Sur - Inclusive Resort Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 246 8 - Good 47 6 - Okay 21 4 - Poor 9 2 - Terrible 14 ### 9.6/10 Cleanliness ### 9.2/10 Staff & service ### 9.4/10 Amenities ### 9.4/10 Property conditions & facilities ### 10/10 Eco-friendliness ### 6/10 Okay #### Ashley 31 Aug 2025 Liked: Cleanliness, property conditions & facilities The resort and grounds are absolutely stunning — the perfect place to relax and reset with a peaceful, restorative atmosphere. Most of the staff were a pleasure and made our stay feel special, though we did have 1–2 interactions where it felt like we were a bother for asking for anything. That’s disappointing anywhere, but especially on a $3k+ per night trip. When booking, I chose a suite specifically for its forest view. We came to Big Sur to be surrounded by giant trees. At check-in, we were told we’d been “upgraded” to a Pacific view suite. While well-intentioned, it wasn’t what we came for. From the suite we couldn’t see the water, the outdoor furniture wasn’t comfortable enough to enjoy, and it lacked the lounge chairs/hammock the original suite had advertised. We asked to move back to our booked room but were told the property was fully committed. I understand that happens, but it was frustrating to have our experience shifted by a change we didn’t request. Overall, Alila Ventana Big Sur is a breathtaking property with (mostly) a wonderful team. But if you’re going for a specific experience — like the forest views we wanted — make sure your reservation is honored as booked. At this level, the details really matter. ##### Ashley Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Michael 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Alway a beautiful place to stay at. The staff is exceptional in all areas. ##### Michael Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Roland 3 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- ##### Roland Stayed 3 nights in May 2024 ### 10/10 Excellent #### sun 4 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything from the time we arrived to the time we left, and the staff was so polite. We will definitely be visiting again. ##### sun Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Verified traveller 16 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved every moment AMAZING!!! 5 star ##### Verified traveller Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### Natasha N 29 Jan 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow , I was blown away but this resort. From views, to friendly and helpful staff, to cleanliness of the room. Had massage as well and absolutely loved it. The gourmet meals were so delicious and to my surprise they were all included in your stay, breakfast, lunch and dinner. If you are looking for a quiet romantic getaway this place is a must! I will definitely come back. I don’t usually write reviews but i was so impressed buy this hotel. Every detail was taught through. Loved it ♥️ ##### Natasha N Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Nancy 30 Nov 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is in an incredible setting. The facility itself is beautiful. It is, however, very expensive. The biggest drawback is the food. Very uneven in quality. Breakfasts are good, other food is mediocre. In spite of that, I had an amazing time. ##### Nancy Stayed 2 nights in Nov 2020 ### 8/10 Good #### Rachel 23 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Much needed: kinks need to be worked out Check in took FOREVER. Instructions for reception were unclear. Our room wasn’t ready at check in time, and when we received our key cards, they didn’t work! The key cards would deactivate multiple times during our stay as well, and replacements were needed each time. Stay here for the stunning environment and views, but expect some operational/management issues. ##### Rachel Stayed 2 nights in Jul 2020 ### 8/10 Good #### Verified traveller 21 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect! The only thing my wife and I can think of is: For the cost of staying at Ventana, plus the Entertainment fee, the food should have been free! No joke! ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Pamela 7 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This resort is fantastic. The accommodations are top notch and the property is absolutely gorgeous. It’s the perfect couples retreat getaway ![](https://a.travel-assets.com/ugc/hotel-reviews/EF9C27CB875FC9438D9D2BDA726B3E45644AFF581583601382823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Pamela Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 24 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from the breakfast patio is stupendous. We had a wonderful stay. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller 18 Feb 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Amazing property. Needs better device. The resort is gorgeous. The staff very friendly. But they are short staffed. Calls to room service always got an answering machine. One bartender for full bar waiting on drinks, etc. Service was not at the level you expect for such a top resort. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 6/10 Okay #### MarK 1 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in was complicated as the person operating the gate didn't recognize my name and only after buzzing twice were we allowed in. Property is beautiful but room did not have a fireplace as described and we could hear our neighbors making "noises" (yuck!). The nature walk with Brian is a must! He is a great host and this hike followed by a nice stay in the hot tub was highlight. ##### MarK Stayed 1 night in Jan 2020 ### 6/10 Okay #### Verified traveller 27 Jan 2020 Liked: Cleanliness, property conditions & facilities So, I don’t like crabby reviewers who nitpick on smaller issues etc. I read the reviews on ventana and they were mixed but I booked anyway. Here’s the deal. The area is expensive. I don’t generally spend 1100 a night on a hotel so when I do, I expect it to be top notch. This was not. I would have paid 500-600 a night no problem and felt like I got my money’s worth. It has beautiful views, nice pools, the room was good. The spa was really a check in place more than a spa. The messages were outdoors and excellent (at 200/piece plus tip). ##### Verified traveller Stayed 1 night in Jan 2020 ### 2/10 Terrible #### Verified traveller 9 Jan 2020 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Amazing grounds. Beautiful location. With the exception of the Valet and Housekeeping staff, all others act like a 3 star resort. Cant be bothered. Irritated at any requests. For 1500$ a night I would have expected a different level of service. ##### Verified traveller Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### KL, Singapore 23 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exclusive. Well maintained. Keep up the maintenance and the trails management. ##### KL Stayed 1 night in Oct 2019 ### 10/10 Excellent #### Mia 17 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was told years ago, if I ever wanted a romantic getaway, ave Rana was the right place to indulge in a splurge. My husband and I arrived here for our 3 year wedding anniversary and as soon as we drove up, we were floored by the service and outright beauty of the property. Check in includes a welcome wine and cheese (SO yummy) and our room was immaculate. We took a walk around the grounds and later soaked in the Japanese Bath House before dinner. Morning checkout is later that usual, so even one nights stay felt more than it was. We woke up early in that summer morning and went for a swim in both pools. It was only us at 8am and it was INCREDIBLE. Highly recommend. I can’t wait to come back! ##### Mia Stayed 1 night in Aug 2019 ### 8/10 Good #### Verified traveller 12 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly stuff totally recommended for one night ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 6 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ventana is a beautiful well apportioned resort that was perfect for our parents only get away! ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 15 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property. Beautifully done. Excellent staff service ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 13 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you Ventana for being the location of my recent engagement proposal! Your property is breathtaking and your staff is exceptional. I am so grateful for the room upgrade and your hospitality. I'll never forget my trip to this property. It was simply a dream and I can't wait for the opportunity to return! ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 11 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property exceeded our expectations. I heard there were a lot of negative reviews after we arrived and can’t imagine what anyone could complain about. Ventana was as close to heaven as I’ve ever been. ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Jaems 24 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing get away! This is an amazing location offering everything you could need for your stay. My girlfriend and I went up for a weeks get away and were super impressed. The rooms were large and very luxurious. They have serval places to eat and swim in (would recommend the Japanese bathhouse) . Massage and relaxation were AMAZING ! Will be going back. ![](https://a.travel-assets.com/ugc/hotel-reviews/49D9585C582C4FBC6F5ED529583C9539601C807D1571940384736.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0BA639024C538D639FCFDAF2E06CF16A2FCD54011571940403249.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2C24F7CF4716B0BF28BD1ADDC5151CD18DD869941571940402280.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jaems Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 23 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Peaceful, relaxing and dam right dreamy! The perfect getaway from all the daily pressures. ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 15 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Espectacular! Las instalaciones impecables El spa y sus masajes increíbles El personal del hotel muy profesional ##### Verified traveller Stayed 2 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [The Oaks Hotel](https://www.expedia.co.uk/Burnley-Hotels-The-Oaks-Hotel.h1352049.Hotel-Information) > > [The Ranch at Death Valley – Inside the Park](https://www.expedia.co.uk/Death-Valley-Hotels-The-Ranch-At-Death-Valley-Inside-The-Park.h893189.Hotel-Information) > > [Miramar Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-Miramar-Barcelona.h1563535.Hotel-Information) > > [Wawona Hotel](https://www.expedia.co.uk/Yosemite-National-Park-Hotels-Wawona-Hotel.h19707243.Hotel-Information) > > [Copthorne Tara Hotel London Kensington](https://www.expedia.co.uk/London-Hotels-Copthorne-Tara-Hotel-London-Kensington.h26145.Hotel-Information) > > [Ragged Point Inn and Resort](https://www.expedia.co.uk/San-Simeon-Hotels-Ragged-Point-Inn-And-Resort.h10104659.Hotel-Information) > > [Cedar Lodge](https://www.expedia.co.uk/El-Portal-Hotels-Cedar-Lodge.h889912.Hotel-Information) > > [The Inn at Death Valley – Inside the Park](https://www.expedia.co.uk/Death-Valley-Hotels-The-Inn-At-Death-Valley-Inside-The-Park.h893179.Hotel-Information) > > [4 Star Hotels in Puerto Rico](https://www.expedia.co.uk/4Star-Puerto-Rico-Hotels.s40-0-d182374.Travel-Guide-Filter-Hotels) > > [Yosemite Valley Lodge](https://www.expedia.co.uk/Yosemite-National-Park-Hotels-Yosemite-Valley-Lodge.h16279668.Hotel-Information) > > [All-Inclusive Hotels in Can Picafort](https://www.expedia.co.uk/Can-Picafort-Hotels-All-Inclusive-Hotel.0-0-d6035246-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Curry Village](https://www.expedia.co.uk/Yosemite-National-Park-Hotels-Curry-Village.h42942960.Hotel-Information) > > [Hotels in Winchcombe](https://www.expedia.co.uk/Winchcombe-Hotels.d601094.Travel-Guide-Hotels) > > [Hotel 29 Lepic](https://www.expedia.co.uk/Paris-Hotels-Hotel-29-Lepic.h795817.Hotel-Information) > > [Hotels in Stevenage](https://www.expedia.co.uk/Stevenage-Hotels.d5694.Travel-Guide-Hotels) > > [Hotels with Entertainment in Arrochar](https://www.expedia.co.uk/Arrochar-Hotels-Hotel-With-Entertainment.0-0-d182736-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [Family-Friendly Hotels in Queensland](https://www.expedia.co.uk/Destinations-In-Queensland-Family-Friendly-Hotel.0-0-d11184-tFamilyFriendlyHotel.Hotel-Filter-Destinations) > > [Hotels in Albanian Riviera](https://www.expedia.co.uk/Albanian-Riviera-Hotels.d3000654954.Travel-Guide-Hotels) > > [The Ahwahnee](https://www.expedia.co.uk/Yosemite-National-Park-Hotels-The-Ahwahnee.h974797.Hotel-Information) > > [The Retreat Palm Dubai MGallery by Sofitel](https://www.expedia.co.uk/Dubai-Hotels-The-Retreat-Palm-Dubai-MGallery-By-Sofitel.h18141550.Hotel-Information) > > [Caravan Parks Blackpool](https://www.expedia.co.uk/Blackpool-Caravan-Parks.d619-aaCaravanParks.Travel-Guide-Accommodation) ### Flights > [Flights from Derby (EMA) to Berlin (BER)](https://www.expedia.co.uk/lp/flights/ema/ber/east-midlands-to-berlin) ### Cars > [Car hire in Ghana](https://www.expedia.co.uk/Destinations-In-Ghana.d65.Car-Hire-Destinations) ### Activities > [Things to do in Dumbarton](https://www.expedia.co.uk/Things-To-Do-In-Dumbarton.d601591.Travel-Guide-Activities) > > [Things to do in Paderborn](https://www.expedia.co.uk/Things-To-Do-In-Paderborn.d2730.Travel-Guide-Activities) ### Packages > [Harrogate Theatre](https://www.expedia.co.uk/Harrogate-Theatre-Harrogate-City-Centre.d553248621556207201.Attraction) > > [Trent Bridge](https://www.expedia.co.uk/Trent-Bridge-West-Bridgford.d6087719.Attraction) ### General > [Visit Tahoe City](https://www.expedia.co.uk/Tahoe-City.dx180041)