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"I had left a pair of trousers in my room and only realised when I got home. I spoke to Beth on reception and they arranged postage and returned them back to me. Excellent service!"

"Good location to explore city centre. "

"Just loved it"

"I had requested no feather bedding at the time of booking due to my wife’s severe allergy. Annoying on arrival the bedding was feather- it was changed quickly but my wife was aready starting to have allergy symptoms when it should have feather free on arrival "

"Very nice hotel by the Bay Area and huge room. Has everything you need and plenty of free parking. Close to Cardiff centre with a short taxi ride away if you don’t fancy half an hour walk."

"Great stay, great staff, clean rooms, powerful shower, and very comfortable beds. Stayed for 5 weeks excluding weekends (business). "

"Fantastic stay would highly recommend and great service from all the staff, great location "

"August 2025 From booking on line, personal visit two days prior to stay to pay bill, check in, room, breakfast and check out and hopsitality has been excellent throughout. All staff I met at reception Wednesday 6th, Friday 8th and Saturday 9th, restaurant staff on morning of Saturday 9th and to the unseen domestic staff on floor 10 this weekend - Thank you for your efficiency and demonstration of excellent Teamworking within Cardiff Clayton Hotel and for my personal stay. To quote Mr Arnolde Shwarzenegger "I'll be back" and will be promoting Cardiff Clayton Hotel and Hospitality Team to my family, friends, and professional collegues for a stay/Cardiff trip."

"It's just lovely, enjoyed all the services, great staff,ver clean and all amazing 😀 "