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"Staff were friendly and helpful but restaurant and bar service was quite slo"

"Had a great stay for a few nights. Excellent location in relation to any tours going on (don't have to walk far). The staff was very nice. Word to the wise about onsite parking - do not feed the meter in the lot. Just go to reception, you will pay there. That would be the only piece of advice I would give others and the hotel, is to make that more clear."

"The staff on all fronts were outstanding led by Hanna at the reception desk "

"Wonderful place to stay visiting Loch Ness, the Museum, and Gift Shops! "

"Very good location to city centre yet quiet and enjoyable with a great breakfast and comfortable beds. As typical with country and small hotels, no A/C"

"Nice hotel. Great coffee. "

"Comfy, well appointed hotel in a very convenient location near the train station in town. If you’re looking for a more modern hotel (as opposed to a traditional Scottish bnb) this is a great option."

"Rooms could have a bit of updating but otherwise very nice and central location"

"We stayed here for one night on our family trip through Scotland. It was so clean and modern. We booked the family room which had two twin beds and a double. Plenty of room for me and my three adult children. The check went smooth. Staff was very friendly and helpful. Short walk to the castle and Victorian market. "