Balcony

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 108 reviews" "
Rating 8 - Good. 50 out of 108 reviews" "
Rating 6 - Okay. 12 out of 108 reviews" "
Rating 4 - Poor. 1 out of 108 reviews" "
Rating 2 - Terrible. 3 out of 108 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and staff very friendly. Only issue was with the aircon not working properly.

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great staff
Loved the hotel and the staff were very helpful. The staff were very helpful. Room was lovely and comfortable. Arrangement of a special rate with local car park

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found the staff to be accommodating, the location to be quiet and conveniently close by taxi to Corso Magenta.

10/10 Excellent

Susan, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, easy to get around from
Charming hotel with very friendly staff. Awesome breakfast and wine out every night.

10/10 Excellent

Jeff, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
I have stayed at both Town House 31 and 33. They are

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mr. Nielsen

Liked: Cleanliness, staff & service
super assistance from the reception
The hotel has an OK location, the sourroundings with couches is great when the weather allowes. Nearby there are some restaurants to chose among. Unfortuntely I arrived late but the reception managed to find one which was open :-) Thanks a lot for that. I booked a single room and it was (very) small but fine. Also the breakfast was good with eggs, fresh juice etc. and different from most other Italian hotels A great stay and I will be back

10/10 Excellent

Russell, Lichfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel
Great little boutique hotel. Stayed 3 nights in mid October and there was nothing to complain about. The room was excellent with good TV channels (sad I know but it makes a difference!). The shower was a little strange but worked fine, there was a great selection of bathing lotions/ shampoos etc and a decent hairdryer. The reception staff spoke excellent English and were very helpful in pointing out where to go for food/drinks and shopping. We had breakfast included with our room and it was really good compared to the standard continental fayre you get in most hotels. If this hotel is on your list of 'maybes', save yourself some time and book it now.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was absolutely amazing.. My Complaints are lack of proper air conditioning and ithe bed and pillows.. Min should be westin standard . love the courtyard and serviceman impeccable. Make you really feel warm and welcome ..anything you need is no problem. Super super staff.

10/10 Excellent

Mital G.

Liked: Cleanliness, staff & service, room comfort
Short business trip
A very comfortable hotel, great amenities and very clean. The staff were very friendly and attentive, Alvin especially was extremely helpful! Thank you very much.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever
Very small rooms, bathrooms are dirty and shower tiles filled with mildew. Air conditioning rr doesn't work properly. Not close to center, in a dead neighborhood.

10/10 Excellent

Samuel, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend in milan
A wonderful comfortable stay in non-touristy area of milan, extremely helpful English speaking staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close!
Close to city centre, excellent room, futuristic facility (orange room), really good staff with suggestions. Would stay again! Great housekeepers, amazing!

6/10 Okay

Verified traveller

Disliked: Room comfort
Not as good as their hotel next door
After staying at the hotel next door and being happy I was surprised of the condition of my room. During my 3 day stay I had a broken safe, 2 broken hair dryers and a very uncomfortable mattress . It's also strange to cut thru the breakfast area and take what feels like a service elevator to your room.

8/10 Good

Sharls86

Liked: Cleanliness, staff & service, room comfort
A gem of a place!
Definitely a gorgeous hotel, with friendly staff who are very attentive welcoming and of great assistance. The girl I dealt with was on her first shift and doing a great job! Lovely room, nice little terrace view and a good breakfast :) Walkable from central :) (well it was for me)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location
I stayed in one of the the executive rooms which was very modern, it had a huge bed with a TV over it, big bathroom with awesome shower and free wifi. Breakfast was good, but would be better if there was some gluten free bread/cake. Staff where lovely and very helpful. Hotel is in a quiet location but only about a 15 min walk from the centre. Would definitely stay here again.

8/10 Good

EK travel

Liked: Cleanliness, staff & service, room comfort
Great Value
Great value for the money considering the room rate.

2/10 Terrible

Seasoned traveller, London

Disliked: Staff & service, property conditions & facilities, room comfort
No aircon and no hot water
We arrived on a boiling hot day to the completely overpriced room to find that neither the air conditioning nor the hot water was working. We were strung along with excuses. The water was somewhat working the following day the air-conditioning never worked for the 3 nights we were there. To clarify: the room had no window so the only way to get air was to leave the door open - which opened straight to the street. Milan is not safe, so this was what we had to do. Either suffocate or stay awake and watch the door. The strawberries and spumante were a nice gesture, but clearly did not help matters. I am surprised to see good reviews on line based on which I had booked this hotel. The hotel is very basic, should be 3 stars. A rip off in my opinion.

10/10 Excellent

Bernheim Bureau, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great futuristic room
The room is very large, with a large dressing room area, and a large bathroom. All amenities are included and there are a lot of spaces to put your things. The TV on the ceiling and the blue lights make it a very original place to stay but also extremely comfortable. The room is perfectly cleaned everyday. The only small issue is the shower with very little pressure. Other than that it is truly our favorite hotel in Milan.

10/10 Excellent

Raphael, Still traveling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strange location, ladder in my room, great hotel
So the title is strange, but it's how things went. The location is in a residential neighborhood that is very quite and has a lot if closed shops while I was there. For some reason a ladder was left in my room, but was promptly taken out when I wasn't in the room. The room was big, but not one of the colorful ones from the pics. The service was great. They offer a huge communal breakfast that at first seems overwhelming but then you get to meet some people. Overall it was a great stay. A 10 euro cab ride to the train station and your good to go.

10/10 Excellent

Nevena Belcheva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wolfgangs

Liked: Cleanliness, staff & service, room comfort
Great fro a city break
A friendly, comfortable hotel. Staff were very helpful and pleasant. We had a complimentary upgrade on arrival which was appreciated. Good breakfast in the morning. About a 10 - 15 minute walk to the Duomo and a quiet residential area.

6/10 Okay

DC Dude

Liked: Cleanliness, staff & service
Great but some major flaws
Top-notch customer service, great vibe, fantastic breakfast. Ok walk to city center. Can hear everything from rooms above and next-door. I'm a heavy sleeper and was still woken up multiple times each night. Heat control didn't work, was way too hot in room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Milan hotel.
Overall positive--boutique hotel in Milan with great service (helpful concierge, responsive staff).

8/10 Good

Maria

Liked: Staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
It had everything we needed. The community breakfast was uber nice too!

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Nice atmosphere. Everything you want to see in Milan is a 15 minute walk. For me, it was a perfect way to see the city. Great breakfast in the morning and the staff was incredible!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel in quiet area
The hotel was a lovely oasis of quiet in a busy city. Nice, residential neighborhood, in walking distance of center. We enjoyed having our coffee in the garden each morning.

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Hotel staff was extremely helpfull and had a positve attitude. No noise at all, so it was vry relaxing. 150 meter from the closest bus stop. Nice breakfast buffet and ery nice outside terrace. All in all very recommendable!

8/10 Good

Christina, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely shabby chic hotel
A lovely hotel, 'tucked away' off the beaten track. Shabby chic rooms with neutral decor. Warm and friendly staff and service, with a large rectangular table in the lobby where everyone has breakfast together. Very pretty patio garden too. Not quite as luxurioius as anticipated though - fairly basic amenities in the room, but nice and comfortable nonetheless. Felt a bit more like a 'guesthouse' than a hotel.

10/10 Excellent

Marr

Liked: Cleanliness, staff & service, room comfort
Short Break
Arrived at hotel and got a good feeling the minute we walked through the door. The staff were always friendly and more than willing to help to mater how trivial the question seems. The breakfast arrangement works really well. Would highly recommend this hotel and would definitely go back as this would be my choice should we decide to visit Milan again.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small nice stay with good location
I came here with the wife to attend a conference just out of Milan and decided to add several days for vacation. An excellent stay overall. It is nice if you are not wanting to spend too much time in your hotel because it is a bit cramped, especially the bathroom. But is clean and well renovated. The bedding was great and we slept very nicely. In fact the best I have slept in years. There is some brief noise with a noisy neighbor but not really an issue. It was a very nice building from the early 1900's so the small room space is associated with this time period. Very nice breakfasts, and the guest service is superb. Location is great, you can walk several blocks to the center or grab a cab and travel about anywhere in the city for some 10 Euros. Nice affordable place for up to a week for romantic or just getting away from it all. From the moment we arrived it felt like we were in our own little home. Make sure you ask for a balcony. We enjoyed our stay overall and will come back if in Milan again soon.

10/10 Excellent

Nunzio617

Liked: Cleanliness, staff & service, room comfort
Milan jewel
If you're looking for a true 4 star hotel in Milan, this is it. An interesting cross between a traditional hotel and a bed and breakfast, the Townhouse 31 was really nice. You have all the creature comforts of a US style hotel with the intimacy that is hard to find. The staff was really friendly and helpful. Breakfast was quite good and interesting since it's a communal table. You decide if you want to interact with other guests, but don't have to feel obligated to do so. The guests were international and low key. I met the nicest Italian couple who were in Milan for the birh of their granddaughter.

8/10 Good

G, New york, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room, Nice Atmosphere, Nice Staff, but...
The 6.50 euro for 2 plane size packs of peanuts and the 36 euro phone charge for 2 calls lasting a total of 10 mins was a bit much. When I asked for a break down of the phone charge no one seemed to be able to assist me_ apart from the above the stay was more that expected_

8/10 Good

Aram, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Floriana

Disliked: Cleanliness
Discreto compromesso
Non è un vero hotel ma assomiglia di più a un b&b ben curato. Camera singola accogliente ma piccola senza spazio per aprire bagaglio, ma con tutti i comfort dal bollitore alle pantofole. Pulizia insufficiente: lenzuola e asciugamani vecchi e non sembravano pulitissimi, tende sporche pavimento del bagno all'arrivo non ben pulito si vedevano macchie recenti. Riscaldamento ok. Colazione nella media ma in locale freddo. Non adatto a chi ha problemi a fare le scale. Personale disponibile e gentile.

8/10 Good

Serenella

Liked: Cleanliness, staff & service
Bello ma più attenzione ai dettagli
Tutto ottimo ad eccezione di alcuni dettagli della camera: tende mal montate e penzolanti, macchia di umidità sul soffitto, maniglia porta non ben fissata. Ambiente colazione bellissimo e molto curato, ottimo servizio reception.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquille, distance raisonnable du centre
Lieu beau et sympathique, petit-déjeuner impeccable, belle terrasse verdoyante, chambre avec balcon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

KOOK YOUNG, Korea

Disliked: Room comfort
가격대비 별로인 호텔입니다.
가격대비 별로인 호텔이었습니다. 별은 4개 이지만 좀 좁고 불편했습니다.

10/10 Excellent

SebA

Liked: Cleanliness, staff & service, room comfort
Ruhiges, nettes Hotel mit schönem Ambiente
Sehr schönes Ambiente, ruhige Lage, guter Service, nette Leute, schöner Innenhof, gute Anbindung an Stadt-Zentrum.

8/10 Good

Alfred R.

Liked: Cleanliness, staff & service, room comfort
Tolles Weekend zu zweit.
Das Hotel liegt in einem ruhigen Quartier und trotzdem kommt man mit Buss oder Strassenbahn sehr schnell ins Zentrum. Das Personal war sehr freundlich und hilfsbereit.

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, room comfort
Week-end shopping super
Le personnel très accueillant, très disponible. Propreté de la chambre super. Déjeuners avec sucré-salé délicieux! L'ambiance de l'hôtel, le décor, très soigné et chaleureux. Terrasse magnifique. Seul tout petit bémol, pas de métro à moins de 10-15 minutes à pieds. Mais je le conseille vivement, et j'y retournerai sans hésiter!

8/10 Good

Luigi, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buon hotel per brevi viaggi di lavoro
Sono arrivato in hotel verso mezzanotte dopo una cena di lavoro. Sono stato accolto con cortesia e subito accompagnato nella stanza. C'è tutto quanto serve per una buona dormita e per una buona doccia la mattina. La colazione a buffet è abbastanza varia (italiana, continentale) e la macedonia è di frutta fresca. Ottimo per brevi soggiorni e per dormire per viaggi di lavoro.

10/10 Excellent

Angela, Bremen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein exzellentes Hotel mit Atmosphäre
Das Hotel eignet sich gut für einen Kurztrip nach Mailand. Es liegt fußläufig, in einem ruhigen, gepflegten Viertel, das Personal ist von ausgesuchter Höflichkeit und Freundlichkeit, der Innenhof lädt zum Verweilen, ich befürchte aber, dass im Sommer, wenn dort Gäste am Abend sitzen, es in den Zimmern laut wird. Jetzt, im Frühling, war es perfekt. Bad ohne Makel, Matratze hervorragend. Das Frühstück für italientische Verhältnisse herausragend. Hochwertige Zutaten, es war für alle Wünsche etwas da.

8/10 Good

SHOPAHOLIKER

Liked: Cleanliness, staff & service, room comfort
Klein und familiär
Kleines Hotel etwa 15 Minuten vom Dom entfernt Saubere Zimmer sehr nettes Personal Kann ich weiterempfehlen

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint
Fint ophold, god beliggenhed, OK morgenmad og alt til en rimelig pris. Personalet var særdeles hjælpsomme. manglede lidt der var en lille bar på hotellet

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt hotell
Mysigt hotell med bra service. Rena och fräscha rum. 20 minuters gång till city. Rekommenderas! ;-)