Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Posted 21-Apr-2016
Great location for restaurants and shopping .......
Comment from Hotel Management
22-Apr-2016 by Cecilia, Guest Relations Manager, Hotel Management
Thank you for your review! Very happy that you appreciated our central location! We really hope to have the pleasure of welcoming you back soon! Sincerely Yours Cecilia Ahumada
5 out of 5
by A verified traveller from New York

Great hotel with excellent location and nice staff

Posted 14-Feb-2016
This hotel is very conveniently located in the center and is within walking distance to pretty much everything. The hotel is overall excellent but a bit old and dated which is seen from the bathroom sinks, toilet seat and tiles, and the stained carpet in the room. However, it's certainly a 5 star quality hotel with very attentive staff and service.
Comment from Hotel Management
16-Feb-2016 by Cecilia Ahumada, Guest Relations Manager, Hotel Management
Dear Frank, Thank you for your kind review! I am very glad that you appreciated your stay with us and thank you for your useful comment regarding the room that we will keep for sure into consideration. Sincerely Yours Cecilia Ahumada
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 22-Jan-2016 on Hotels
5 out of 5
by Sum Yee Grace from Hong Kong

Posted 12-Jan-2016 on Hotels
Room size is very big considering European hotels. Location is perfect, close to Duomo, other tourist spots and shopping area. The staffs are friendly and helpful. Highly recommended.
5 out of 5
by A verified traveller from UK

Exceptional hotel. Brilliant location

Posted 10-Jan-2016
Park Hyatt Milan well surpassed our high expectations. Staff were genuinely helpful from arrival to check out. Room had been refurbished recently to a high standard and extremely comfortable modern and well designed. Generally faultless stay We spent much of our time out so didn't eat at the hotel other than room service for breakfast which was very good and good value. The hotel location really is perfect. Most days we called back at the hotel for a break from the nearby shopping and attractions. Very convenient. Thank you and no question we will return.
Comment from Hotel Management
16-Feb-2016 by Cecilia , Hotel Management
Dear Guest, Thank you for your beautiful review! I am very happy that you enjoyed your stay with us and we succeded in exceeding your expectations! We are already looking forward to welcoming you back soon! Sincerely Yours Cecilia Ahumada
5 out of 5
by Femi from Lagos, Nigeria

Exquisite and exotic!

Posted 09-Jan-2016 on Hotels
By way of background, we are a well-travelled couple and we hold gold cards for a no. of other international hotels. There was a very minor incident in the fridge when we checked in and when we reported it, the management and staff were extremely apologetic to us and hugely compensated us for it beyond our wildest imagination. My wife and I thought they were very nice, kind and generous. They also sent us a couple of written apologies, which to us, went a long way to commend the hotel further to us. All the staff were extremely nice and friendly. We made up our minds the Park Hyatt is the hotel to be in Milan and we will try them elsewhere. We shall surely return. We are also telling all our friends who care to listen. Many thanks to the excellent team.
Comment from Hotel Management
26-Mar-2016 by Cecilia Ahumada, Hotel Management
Dear Femi, Thank you for your great review! We are very happy that you enjoyed your stay with us and especially that you appreciated the service provided by our team! We are already looking forward to welcome you back soon! Sincerely yours Cecilia
3 out of 5
by S N

This traveller left a rating score only Posted 03-Jan-2016 on Hotels
5 out of 5
by A verified traveller

Localização e atendimento

Posted 18-Nov-2015
Pros: Tudo
Cons: Nada
Location: Quase dentro da Galeria Vittorio Emanuele
A localização do hotel é magnífica muito perto dos principais pontos de interesse. O atendimento é muito bom.
Comment from Hotel Management
28-Nov-2015 by Cecilia Ahumada, Hotel Management
Dear Guest, Thank you for your great review! We are pleased that you enjoyed your stay with us. Warmest regards Cecilia Ahumada
5 out of 5
by A verified traveller from San Diego

People that's the key

Posted 21-Oct-2015
Pros: Central to all
Cons: Needs serious uplift in standard rooms
Location: Absolutely great
Our visit was GREAAAAAAAAAAAAAAAAAAAAAAAAAAAT due to Roberto Mellina the Concierge and Cristina Sancenon the Hotels' executive assistant manager
5 out of 5
by A verified traveller

great hotel

Posted 19-Oct-2015 on Hotels
a great hotel for all occasions