Ratings based on 114 Verified Reviews

4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
by A verified traveller

Posted 18-Jan-2017 on Hotels
Was very nice I really enjoy
5out of 5
by A verified traveller

Posted 11-Jan-2017 on Hotels
Impeccable, warm service.
5out of 5
by Dr Mohamed

If you can afford it don't hesitate a second !

Posted 10-Jan-2017 on Hotels
This hotel is worth every penny you would spend and the hotel staff are just the greatest in Milano
5out of 5
by A verified traveller

Convenience and Prestige Hotel

Posted 27-Oct-2016 on Hotels
Location is convenient and the staff is very friendly. The body products provided from hotel is prestige and premium. The staff is very good.
3out of 5
by A verified traveller

Nice position but fails on service

Posted 27-Sep-2016
I would not recommend this hotel to others. In terms of service they are weak. Requests were placed with Consierge and they were either not followed up, or simply did not provide enough attention to detail (disinterested). There were 3 keys instances that shocked me as to how poor they handled their clients. The breakfast staff are not very friendly or courteous. I decided to go to another 5 star hotel for breakfast and food service. This other hotel made me feel welcome. Its a shame for them as I have just established business links in Milan and London. I dont have much more to say, other than the position of the hotel is wonderful and the door staff are fantastic!! But they are not a very happy bunch. Serious and frank feedback.
Comment from Hotel Management
03-Oct-2016 by Gorka Bergareche, General Manager, Hotel Management
Dear Guest, Thank you for your review. I am very happy that you appreciated the location of our property. On the other hand, I am sorry if the service provided by part of the team was not positive. Please rest assured that I will take your comment very seriously and follow up on it. I really hope to have the chance of welcoming you back in a near future, warmest regards Gorka Bergareche General Manager
5out of 5
by A verified traveller

Great and perfect hotel

Posted 20-Sep-2016 on Hotels
Amazing stay @ great hotel.. Perfect location at the heart of Milan
Comment from Hotel Management
29-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your review! We are happy that you enjoyed your stay and appreciated our location! We are already looking forward to welcome you back soon! Warmest regards Cecilia Ahumada Guest Relations Manager
5out of 5
by A verified traveller

This traveller left a rating score only Posted 20-Sep-2016 on Hotels
5out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Sep-2016 on Hotels
5out of 5
by Ali

This traveller left a rating score only Posted 05-Aug-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jul-2016
Nice locatin , rooms need to be touched up . Most importantly they need a friendlier concierge
Comment from Hotel Management
28-Jul-2016 by Cecilia Ahumada, Hotel Management
Dear guest, thank you for your kind comments that we will take for sure into consideration. We really hope to have the pleasure of welcoming you back! Warmest regards Cecilia Ahumada Guest Relations Manager