Ratings based on 119 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jul-2017
Good location and rooms are very clean and good size. I highly recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Great hotel! Fantastic!

Posted 16-Jul-2017
This was an amazing hotel! The location was fantastic! The room were beautiful! Overall, a great stay!
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Central location

Posted 31-May-2017
Great five star hotel in every way. Friendly and efficient staff.
Comment from Hotel Management
02-Jun-2017 by Cecilia Ahumada, Hotel Management
Dear Guest, Thank you so much for your comments. We are very happy to hear that you have enjoyed your stay and looking forward to welcoming you back! Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 21-May-2017
Hotel stuff are very attentive and has a very good restaurant Vun!!
Comment from Hotel Management
26-May-2017 by Cecilia Ahumada, Hotel Management
Dear Guest, Than you very much! We are very happy you appreciated the service provided by the team and enjoyed the dinner at our VUN restaurant. Looking forward to welcome you back! Sincerely Yours Cecilia Ahumada Guest Relations Manager
5 out of 5
by A verified traveller

Posted 18-Jan-2017 on Hotels
Was very nice I really enjoy
5 out of 5
by A verified traveller

Posted 11-Jan-2017 on Hotels
Impeccable, warm service.
5 out of 5
by Dr Mohamed

If you can afford it don't hesitate a second !

Posted 10-Jan-2017 on Hotels
This hotel is worth every penny you would spend and the hotel staff are just the greatest in Milano
5 out of 5
by A verified traveller

Convenience and Prestige Hotel

Posted 27-Oct-2016 on Hotels
Location is convenient and the staff is very friendly. The body products provided from hotel is prestige and premium. The staff is very good.
3 out of 5
by A verified traveller

Nice position but fails on service

Posted 27-Sep-2016
I would not recommend this hotel to others. In terms of service they are weak. Requests were placed with Consierge and they were either not followed up, or simply did not provide enough attention to detail (disinterested). There were 3 keys instances that shocked me as to how poor they handled their clients. The breakfast staff are not very friendly or courteous. I decided to go to another 5 star hotel for breakfast and food service. This other hotel made me feel welcome. Its a shame for them as I have just established business links in Milan and London. I dont have much more to say, other than the position of the hotel is wonderful and the door staff are fantastic!! But they are not a very happy bunch. Serious and frank feedback.
Comment from Hotel Management
03-Oct-2016 by Gorka Bergareche, General Manager, Hotel Management
Dear Guest, Thank you for your review. I am very happy that you appreciated the location of our property. On the other hand, I am sorry if the service provided by part of the team was not positive. Please rest assured that I will take your comment very seriously and follow up on it. I really hope to have the chance of welcoming you back in a near future, warmest regards Gorka Bergareche General Manager
5 out of 5
by A verified traveller

Great and perfect hotel

Posted 20-Sep-2016 on Hotels
Amazing stay @ great hotel.. Perfect location at the heart of Milan
Comment from Hotel Management
29-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your review! We are happy that you enjoyed your stay and appreciated our location! We are already looking forward to welcome you back soon! Warmest regards Cecilia Ahumada Guest Relations Manager