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Reviews of Hotel Mercurio

2 out of 5
Hotel Mercurio
Via Cardinale Ascanio Sforza, 73, Milan, MI

Reviews

6.2
Rating 10 - Excellent. 17 out of 169 reviews" "
Rating 8 - Good. 41 out of 169 reviews" "
Rating 6 - Okay. 56 out of 169 reviews" "
Rating 4 - Poor. 38 out of 169 reviews" "
Rating 2 - Terrible. 17 out of 169 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service
It’s was ok, the parking was outside and I have to take my car before 8 am, plus the breakfast just a croissant and hot drink
Stayed 1 night in May 2021

4/10 Poor

Alina

Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic and fair for price but very loud
Extremely loud so could barely sleep and struggle to find public parking despite being advertised as "parking included', Breakfast wasnt great either but yoi cant expect much for the price.
Stayed 1 night in Oct 2020

6/10 Okay

Elena Dizon

Disliked: Room comfort
It’s ok. It’s close to transit.
Stayed 4 nights in Sep 2019

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice stay
Really enjoyable but short stay
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Cheap and cheerful. Staff were nice. Rooms didn't have much and could probably have done with a bit of an update. But for price we paid can't really complain. Within walking distance of the metro into city and the inner ring road bus, so you can get anywhere pretty easy
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The staff was friendly. The breakfast was good. The condition was not that great.
Stayed 13 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not the best hotel, not cheap either!!
Very tired and dated. Needs a good overhaul, no bedside lamps, ants on the units, walls dirty and stained, floor tiles damaged, no curtains, no plug in the sink..... Plus side there was hot water and clean bedsheets
Stayed 2 nights in Sep 2018

6/10 Okay

Shan, New York City

An ok experience.
15 mins walk to major bars and restaurants in Navigli. Weak Internet. Small rooms. AC not free. You will pay 5 euro per night additional to the room cost. Good closet space. Clean bathroom.

8/10 Good

alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The water was not flowing from the sink as the gadget behind the tap was not functioning and was flooding and the bathroom too. I had to use a hanger to lift the stopper in the sink in order for the water to flow through. Luckily I booked the hotel for one night but only stayed a few hours and left at 3:00 am as I had a plane to catch.

8/10 Good

Verified traveller

Liked: Cleanliness
1234
Quite pleasant

8/10 Good

THANAPON

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Mecurio
Was a good location for me close to the industrial district and metro station but the rooms dont provide Air conditioning and charge you "tourist tax" also.

8/10 Good

Serguei, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel.
Nice small hotel. Looks remodeled, clean an new. Location is not central but 10 min walk to metro (metro closes at 12am) or 30 min walk to historical center. Breakfast was ok. They CHARGE extra for using air conditioner (never heard anything like this before). Other than that great value for money.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
You get what you pay for...
Budget hotel tucked out of the way (yet surprisingly easy to find from Romolo station). Staff could be really friendly, but not always... Breakkfast is disappointing, coffee you have to pay for & packet food. Two choices of cereal. All situated next to front door and taken on a tray to your room or various tables dotted around near upstairs near the rooms. I had a problem with payment. I believed I had already paid yet was asked to pay again, although this is still unresolved I believe it was more a mistake on expedia's part than the hotel. Although if I hadn't paid again I could imagine this could have quickly escalated. I was also asked half way threw my stay to switch room for the last night... considering I was here for business and working 9am - 12pm every day at a minimum it was unprofessional and almost impossible. Staff then attempted to make me feel guilty for not wanting to move rooms. If you have double booked your rooms to try and gain more money do not expect guests to move to a smaller room to essentially facilitate you doing this. Yes I was in a bigger room than I had booked however I would have been more than happy with a small room I had chosen, my issue was not the "down grade" it was the inconvenience of moving. If you as a business are loosing money because of this (as you pointed out several times) simply do not double book your rooms, this isn't my fault or my problem. The hotel is clean and fresh towels where provided everyday.

4/10 Poor

jonnie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Quiet
This hotel is for older people. Young lads are not there demographic. If your after a quiet stay then it the place for you. If your going to be out drinking coming in late they will make you feel quite uncomfortable.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a terrible hotel
During my stay I woke up three times once at 4:00 AM and twice at 6:00 AM because of a loud strange alarm in the bathroom which was because of a problem in the light plugs!!!!! Also the shower was awful!!

6/10 Okay

Vanessa, new york

Liked: Staff & service
Disliked: Room comfort
Great service
I stayed just one night. The walls are made out of paper because I heard everything until 3am. What I really have to say about this hotel is that the owner is AMAZING, he took care of my luggage, he was so considerate and gentle.

6/10 Okay

Stanka, Plovdiv

Liked: Staff & service
Positive experience
I knew that this is a cheap hotel and had read the reviews, so I was not surprised by anything. Although I had booked in advance, the receptionist had no idea about my arrival but accommodated me without problems. The room was old, but clean, nothing was missing, everything functioned well. The staff was very friendly and helpful, they even cleaned a spot on my bag when I left it for storage after check-out. For me, the mosquitoes were the only problem. If it is not a mosquito season, I may stay again in this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceded Expectations
Humble, clean, comfy - very pleasant!

10/10 Excellent

Gareth H., New Zealand

Liked: Staff & service, property conditions & facilities, room comfort
Close to restaurants, not much else
I stayed here because it was close to the rental car drop off. It is very close to a selection of very nice restaurants in Navigli, but not much else. The hotel itself was nice enough. The room had no windows, but it did have a door leading out to a communal deck. The air conditioning costs €5 extra and is essential considering there's no outside air without leaving the door open.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Okay.
Tiny room with a tiny bed, which was fine. Location is near restaurants, and decor was pleasant enough. I would stay there again except for one thing: the bathroom smelled so bad the entire time I had to keep the door closed with the fan on. Coming back to that smell at the end of the working day drove me crazy.

4/10 Poor

Taika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

John, Den Haag

Travelled with family
Liked: Staff & service
Leuk klein hotel met vriendelijk personeel. Het hotel is wel wat verouderd. Maar gewoon goed voor een paar nachten.
Stayed 3 nights in Feb 2020

10/10 Excellent

Emanuela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mi ripeto, ma tutto ok.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

8/10 Good

Massimo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo rapporto qualità-prezzo e personale molto gentile
Stayed 2 nights in Sep 2019

8/10 Good

Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buon punto di appoggio
Sono stato accolto gentilmente, molta disponibilità e cortesia, la stanza era pulita e abbastanza silenziosa, considerato che ero vicino ad una zona trafficata. sicuramente se ho occasione tornerò in questo albergo.
Stayed 3 nights in Sep 2019

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anche se la struttura è vecchia tutto sommato è ok. È situato a poche centinaia di metri dai Navigli. Tutti i mezzi pubblici sono vicini. Le camere sono pulite. La colazione è inclusa e di ottima qualità. Il prezzo è eccellente. È il punto forte di questo hotel. In complesso non posso che consigliarlo per chi non ha eccessive pretese e vuole spendere poco, senza andare in un ostello.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Personal freundlich. Zimmer sehr klein und alt. Ameisen im Zimmer. Frühstück italienisch sparsam.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Très bonne situation mais difficile pour le parking
Stayed 3 nights in May 2019

8/10 Good

Francisco

Liked: Staff & service, property conditions & facilities, room comfort
Buena ubicación
Stayed 1 night in May 2019

6/10 Okay

Susana G

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Io ho soggiornato diverse volte in questa struttura, perché
Stayed 1 night in Apr 2019

10/10 Excellent

maria lucrezia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale gentile e disponibile. Buona la colazione così come il servizio pulizia.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
The staff is terrible, there’s a guy in the night who’s the worst, rude and disrespectful, he treats you as he is giving you “shelter” for free. Plus, the rooms were stinky, the heater wasn’t working and they only give you a thin sheet for the bed. Really terrible place and way overpriced for what you get.
Stayed 1 night in Feb 2019

10/10 Excellent

Xiaolin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Voto neutro perchè purtroppo non siamo potuti andare...non posso dare un giudizio.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Baraccani

Disliked: Property conditions & facilities, room comfort
Abbastanza buona la posizione, a 10 minuti a piedi dalla metro verde che in 3 fermate porta al forum di Assago ed a 5 minuti a piedi dal tram 3 che porta al Duomo. Stanza singola al piano terra con finestre in alto, piccola e pulita. Va bene come base per dormire se, come me, si ha la necessità di star fuori tutto il giorno. Reception 24/24, wi-fi e personale molto cortese
Stayed 3 nights in Oct 2018

4/10 Poor

Marcin Stefan

Disliked: Cleanliness, property conditions & facilities, room comfort
Small and basic hotel. Dirty room.
One night in this hotel, room was dirty and not comfortable. Poor and very basic breakfast. Problem with finding parking.
Stayed 1 night in Oct 2018

8/10 Good

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Angelo, Alessandria

Liked: Cleanliness, staff & service, room comfort
Buona la posizione a due passi dai locali e buona pulizia, colazione migliorabile.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Cuando reserve decia aire acondicionado pero me cobraron poe el aire 5 euros la noche
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Nur zum schlafen ausreichend. Mehr auch nicht. Frühstück italienisch sparsam.
Stayed 2 nights in Aug 2018
Response from Reception on 24 Aug 2018
can you explain it in english please