Ratings based on 651 Verified Reviews

3.8 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Mar-2018
Ideal location from which to explore Milan. Very close to the metro.
Comment from Hotel Management
03-Apr-2018 by fr, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Best regards, IH Hotels Milno Ambasciatori
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Mar-2018
A well positioned and accessible hotel for a visitor to discover Milan.
Comment from Hotel Management
03-Apr-2018 by fr, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Best regards, IH Hotels Milano Ambasciatori
3 out of 5
by A verified traveller from New Jersey, USA

Great Location and staff! Nothing else is good!

Posted 12-Mar-2018
Located in the Galleria near Duomo and between two Metro stations. Extremely friendly and professional personnel. Stable Wifi connection. A good breakfast buffet with multiple options; also, we did get tied from the same selection on the 4th day of our stay. One out of two elevators under renovation, prepare for the wait. Also, look like some part of the hotel are being under reconstructions as well. Not sure WHY EXPEDIA didn't advise us at the time of the booking. Rooms are small but average for Europe; however, bathroom is in a great need for the renovation. A big person over 6 feet and someone over 250 pounds will have a difficult time to fit in. We loved electric blackout shades for a late morning sleep.
Comment from Hotel Management
20-Mar-2018 by FR, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Best regards, iH Hoels Milano Ambasciatori
3 out of 5
Recommended
for Everyone
by A verified traveller from philadelphia

nice location but rooms are in need of renovation.

Posted 18-Feb-2018
Pros: the location and the staff of the breakfast room.
Cons: the rooms need renovation.
Location: the location is the best thing about this hotel
Best location but only a few rooms are renovated the rest are very old.The breakfast was ok , the staff at the breakfast room was excellent!
Comment from Hotel Management
01-Mar-2018 by fr, Hotel Management
Dear Mrs Violet, thanks for the time dedicated to insert your review. We are glad that you like our position and our staff. Thanks also for your suggestions, we are renvaiting our hotel and hoping to be at your service in a new Ambasciatori soon we send you our best regards IH Ambasciatori
4 out of 5
Recommended
for Everyone
by A verified traveller from Lebanon

gd location

Posted 30-Nov-2017
it was nice and the hotel is very near to all locations you can easily connect to metro station.
Comment from Hotel Management
23-Jan-2018 by fr, Hotel Management
Dear Guest, We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services. We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us. Best regards,
4 out of 5
by Gareth

Ideal location

Posted 24-Nov-2017 on Hotels
Hotel is a 5 minute walk from the Duomo, which is also handy for the metro stop. It is in a nice busy area however it is quiet around the hotel. Rooms were spacious, breakfast was adequate
5 out of 5
Recommended
for Everyone
by A verified traveller from lebanon

Excellent

Posted 08-Nov-2017
Excellent location in the centre of milano.helpfull staff,i recommend ot to everyone.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location, nice hotel

Posted 06-Nov-2017
My experience was quite good -- I was given an accurate time as to when my room would be ready, the room was very comfortable, the bathroom was immaculate, housekeeping and front desk staff were excellent. I didn't eat the breakfast so I can't speak to that. Would definitely stay here again because of the location! Truly at the center of everything.
4 out of 5
Recommended
for Everyone
by A verified traveller from birmingham u.k.

great location

Posted 02-Nov-2017
Pros: location and staff.
Cons: decor.
Location: very central. excellent location. plenty of top class shopping and good food outlets near by. sight seeing also very close.
great location with all the facilities close by. very good staff. good breakfast. reasonably good bar. decor in the rooms and bathroom rather tired looking but adequate. would certainly return.
5 out of 5
by Ahsan

Posted 27-Oct-2017 on Hotels
Very nice hotel. Excellent location very pleasant staff