Great Location and staff! Nothing else is good!
Located in the Galleria near Duomo and between two Metro stations. Extremely friendly and professional personnel. Stable Wifi connection. A good breakfast buffet with multiple options; also, we did get tied from the same selection on the 4th day of our stay. One out of two elevators under renovation, prepare for the wait. Also, look like some part of the hotel are being under reconstructions as well. Not sure WHY EXPEDIA didn't advise us at the time of the booking. Rooms are small but average for Europe; however, bathroom is in a great need for the renovation. A big person over 6 feet and someone over 250 pounds will have a difficult time to fit in. We loved electric blackout shades for a late morning sleep.
Comment from Hotel Management
20-Mar-2018 by FR, Hotel Management
We would like to thank you for taking the time to complete the review. This will help us to monitor the quality of our services.
We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards.
Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.
iH Hoels Milano Ambasciatori