Ratings based on 474 Verified Reviews

3.8 out of 5
81% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller

Posted 26-Feb-2017
Great location. Hotel is old but lobby is renovated.
3out of 5
by A verified traveller from Florence

Hotel in the very heart of Milan

Posted 08-Feb-2017
Pros: Position
Cons: Air conditioning wifi speed
Location: Very centre of Milan. Everything you may want is nearby
I've stayed for just one night. Nothing did impress me positively. The room was clean bur old with TV and air conditioning not working properly
2out of 5
by A verified traveller

Old hotel excelente location.

Posted 14-Jan-2017
Location can't be beaten but they forgot to renovate hotel rooms and facilities.
2out of 5
Recommended
for Everyone
by A verified traveller from Toronto, CA

Close to the Piazza

Posted 25-Dec-2016
This place could be amazing IF they choose to upgrade. The rooms are outdated but very spacious. But I feel that for a hotel so close to the Piazza/ Cathedral/High end shopping, they should consider a remodelling of the rooms to fit the ambiance of the location and to make it more warming for their guests. It's pretty dark and dingy with yellow lighting which doesn't really make me want to stay in the room. Also I feel like more than one receptionist should be present at the desk. I often had to go upstairs and come back at later times to ask questions. During my check in, i was given my keys and was ignored after the receptionist immediately answered the phone and expected me to go away. I had no info about breakfast or WIFI. I was behind a family who were having a difficult time checking in because apparently their booking was cancelled and not on their behalf. The receptionist was struggling to answer if they had rooms available to put this family in as well as answer why their booking was cancelled. Along with this, my check out was really early in the morning and I told the receptionist the day before to book me a taxi at around 4:30am so i can catch my train. I go to check out and ask if my taxi has arrived yet and the receptionist said I didn't request one. Overall this hotel is good for its location I would say. If you're into more the exploring rather than the pampering of a hotel, this is the place for you. Just be patient with the receptionist
4out of 5
by A verified traveller

Posted 20-Dec-2016 on Hotels
one complaint. There was only one functioning lift at the hotel, no joke when you walk up the stairs and are 73 yrs old and live on the forth floor. 93 rooms and one functioning lift, NOT GOOD!
4out of 5
by A verified traveller

Hotel...location, location, location.............

Posted 12-Dec-2016 on Hotels
Amazing city
5out of 5
by A verified traveller

Close to Duomo and Galleria

Posted 20-Nov-2016 on Hotels
The desk clerks were very hospitable and since we arrived at around 8 AM in the morning they took care of our luggage without a problem. When we came back at around 12 noon they had our room ready even though check in was not until 2 PM. Very kind during our stay. We had room service that first nite from a restaurant around the corner and it was really good and very reasonable. Totally a great experience.
5out of 5
by A verified traveller

Hotel at great location

Posted 19-Nov-2016 on Hotels
The hotel is right in the center of the shopping area, two or three blocks away from the main Basilica, and close to restaurants. It was very easy to walk from the hotel to the different important spots in Milan, and right in front of the hotel there is a taxi stop. The hotel has no frills nor fancy toiletries, rooms were not large, I found then rather small, but comfortable enough. Breakfast is open at 8 am, later than we needed. The front desk people are amicable and helpful. I would definitely re-visit this hotel because of its excellent location.
3out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 18-Nov-2016
Great location, staff impeccable, hotel is very clean, the communal areas are nice and modern. But the room I was given was really quite old fashioned. More importantly, the wifi was terrible and that meant I had to do work over my mobile phone, which was far from ideal. And the hair dryer in the bathroom was a useless device that looked at least 20 years old.
3out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 13-Nov-2016
Room was very dusty - the bedsides tables, the bed board and toilet not cleaned well. The shower curtain liner was moldy on the edges.