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Reviews of Quality Inn Miami Airport - Doral

2.5 out of 5
Quality Inn Miami Airport - Doral
3959 NW 79th Ave, Doral, FL

Reviews

6.2
Rating 10 - Excellent. 305 out of 1287 reviews" "
Rating 8 - Good. 259 out of 1287 reviews" "
Rating 6 - Okay. 236 out of 1287 reviews" "
Rating 4 - Poor. 196 out of 1287 reviews" "
Rating 2 - Terrible. 291 out of 1287 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Everything in the room was damp when I got there. Too tired to make a fuss, I slept. I wokeup, and the damp went to full on wet. I literally was peeling pieces of paper off the desk. Oh, and the free breakfast? The woman literally shut off the lights and took away the tray of eggs as I went to go eat. Said 9 am close means 9 am. It was 8:57 lol.
Stayed 1 night in Apr 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the airport but was surprisingly quiet. The room was clean and comfortable and breakfast was really good. It's not a very walkable area but there's plenty of parking and it's an easy Uber ride to a lot of areas. I would stay here again.
Stayed 2 nights in Mar 2024

6/10 Okay

Dilraj

Stayed 4 nights in Feb 2024

10/10 Excellent

Sheyla

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Cheryl

Travelled with partner
Liked: Amenities
It was ok.
Stayed 1 night in Apr 2024

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is terrible and dirty and I don't think they even changed the beds and it's filthy and the lights don't work and the sink doesn't work and I had to change rooms because the lock didn't work on the first room and it's completely unacceptable and a very high price for something that is a a flea bitten dump
Stayed 1 night in Apr 2024

4/10 Poor

Kennia

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms dont look like the pictures they need to be very deep clean and under it too They should put something matress fit and clean bed sheets , breakfast its not what I expected place its short on pillows dirty bath
Stayed 5 nights in Apr 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Property conditions & facilities
Employees treated you with respect and they cared about making you happy
Stayed 1 night in Apr 2024

4/10 Poor

Christopher

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Property looked old and the remodeling look cheap.
Stayed 1 night in Apr 2024

6/10 Okay

Annabelle

Travelled with group
Liked: Staff & service
Great staff - overall willing to help and assist you! Quick to respond to queries. The hotel itself is nothing to write home about, cold showers, subpar breakfast food and incredibly far from the city.
Stayed 4 nights in Apr 2024

6/10 Okay

Martha

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel was fine - no frills, as expected. However, the shuttle service to the hotel was terrible. The 7 AM shuttle arrived at 7:10. I got into the van and the driver disappeared into the hotel. After waiting 10 more minutes, I went inside to look for him and he was chatting up the woman working at the front desk. When I suggested we needed to get going, he implied that I was being unreasonable - hey, buddy, I have a plane to catch!!
Stayed 1 night in Apr 2024

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom door bad
Stayed 2 nights in Apr 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room itself was ok and had the expected amenities. Also, the staff was very friendly and helpful. Breakfast was decent as well. My only real complaint is the gym. It is a small room with a huge window that faces the elevator so everyone who walks by will be watching you. It only fits 3 machines and a bench which are crammed in there. They provide no water, towels, or ways to clean the machines in between use, so they were all stained and sweaty with other people’s sweat. The dumbbells were all stolen and the manager said he refused to buy new ones so there’s only one set and it’s 50 lbs each. The machines are dated and falling apart and whoever had used the gym last had put the temperature up to 85, so it was unsafely hot for doing cardio, which is literally the only thing you can do at this gym considering the lack of equipment or space.
Stayed 1 night in Apr 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

2/10 Terrible

Aleshia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

4/10 Poor

Stacy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

8/10 Good

Gina

Travelled with partner
Liked: Cleanliness, staff & service
It was good for an overnight
Stayed 1 night in Apr 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

4/10 Poor

MARTIN

Business traveller
Disliked: Property conditions & facilities
Linen were dirty.
Stayed 4 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

4/10 Poor

Harry

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property needs an upgrade
Stayed 3 nights in Apr 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

10/10 Excellent

Cid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

2/10 Terrible

Tameka

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was the most horrible place on Expedia I ever booked. The front desk clerk was sweet and as helpful as she could be. The first room she gave me someone was inside. The second room dirty, sheets dirty, bathroom dirty still has the previous persons soap in there and the toilet is clogged. Let’s not mention the roaches in the room. Due to no more rooms and I am unable to get a refund I am glad I can check out first thing in the morning. This is horrible I will never come back here AGAIN!!!!!
Stayed 1 night in Apr 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
I really like was a quiet place and really clean
Stayed 3 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

8/10 Good

Jenny

Travelled with family and small children
Liked: Amenities, property conditions & facilities
None
Stayed 2 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

6/10 Okay

YVONNE

Travelled with group
Liked: Staff & service
Upon inspection, the property emitted a musty odor and appeared severely outdated. Additionally, my bathroom sink experienced drainage issues. The breakfast provided was mediocre; I found it disappointing that there were no breakfast meats available.
Stayed 4 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

6/10 Okay

Alexis

Stayed 2 nights in Mar 2024

8/10 Good

Roxanne

Stayed 1 night in Mar 2024

2/10 Terrible

Raymon J

Stayed 1 night in Mar 2024

2/10 Terrible

Dangelo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely worst experience in my life. If I can give the property -5 stars I would. I don’t even know where to begin. Room was not cleaned properly even though we checked in at almost midnight. The staff on check out day was rather rude and nonchalant. Was charged for an early departure even though I explained the issues encountered. Not even a 12:00 late check out was granted. Breakfast was closed to early. I asked for toilet paper for three persons in the room in return was given one. Why should I have to ask for toilet paper to begin with? Awful is not the word. I look forward to management reaching out to me because the experience was far from tasteful.
Stayed 3 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

4/10 Poor

Mercedes, Dallas

It was ok
Stayed 2 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

4/10 Poor

Giancarlo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There are better 2-star hotels close by
Stayed 4 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

2/10 Terrible

Shane

Stayed 4 nights in Mar 2024

6/10 Okay

atif

Stayed 1 night in Mar 2024

6/10 Okay

Lynette

Stayed 1 night in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

2/10 Terrible

Deldania

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was dirty and the room was even worst. The tub was demage and it smelled like pee.The staff are very unprofessional. Not very kind people. Please don’t go to this hotel.
Stayed 2 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

2/10 Terrible

veronica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty with hair everywhere, and we encountered armed individuals on my floor. I had to leave immediately and booked a room at another hotel; I couldn't stay for the second night.
Stayed 2 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

6/10 Okay

Malissa

Travelled with group
Liked: Cleanliness
Some staff was extremely helpful whilst some were extremely rude and dismissive. Was initially given one room key for a party of four and told to make do and we couldn't get any more. In the room were 3 towels.. again for a party of 4. Later that evening I went to enquire about extra towels I met someone very pleasant and she gave extra towels and KEYS with no effort whatsoever.
Stayed 3 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

2/10 Terrible

Marco, Evans

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was not completely cleaned.
Stayed 3 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING IS TERRIBLE.
Stayed 1 night in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

4/10 Poor

Sharagatoen

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room floor was dirty. So even the towels weren’t clean.
Stayed 6 nights in Feb 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

8/10 Good

damalli

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay need Carpets thats all
Stayed 1 night in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

10/10 Excellent

Ricardo

Stayed 3 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything.
Stayed 1 night in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

8/10 Good

John

Liked: Cleanliness, staff & service
-Minor tweaks needed in maintenance but not a deal breaker. -TV was somewhat hazy. On your return from shopping and getting parking outside your room door was fabulous 😃.
Stayed 4 nights in Feb 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

8/10 Good

Mindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was peaceful.
Stayed 2 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

8/10 Good

Vladimir

Liked: Staff & service
Good experience
Stayed 1 night in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

2/10 Terrible

Lynli

Disliked: Cleanliness, property conditions & facilities
This is actually the worst place I have ever stayed. Planes flying over you every 10 min sounds like you are getting bombed. Zero attempt and sound proofing anything sound like you are sleeping outside. A/C unit was so old and loud but cannot turn off or they fine you $100. Mini fridge was louder than the a/c constant buzzing. On top of the noise it was filthy. Stains on ceiling of his knows what, stains on hand towels, grout in floor was filthy.
Stayed 2 nights in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

4/10 Poor

hugo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Really poor condition for this place. Depressing. Floor was dirty and room dusty. Really a very old old building. Would avoid this place. It needs an urgent renovation asap. Necesita un arreglo urgente. Muy deprimente. Piso sucio y la habitación llena de polvo.
Stayed 1 night in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards

4/10 Poor

Andrew

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty Dirty..... Mold in the bathroom. Didn't smell clean. Little flys everywhere.
Stayed 1 night in Mar 2024
Response from Staff on 12 Apr 2024
Dear guest, thanks for your review. We apologize if our services didn’t reach your expectations, and let you know that we are working to improve them all and bring you and all our guests better stays. We hope you’ll be back. Regards