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Reviews of La Quinta Inn & Suites by Wyndham Miami Airport West

2.5 out of 5
La Quinta Inn & Suites by Wyndham Miami Airport West
8730 Nw 27th St, Doral, FL

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 840 reviews" "
Rating 8 - Good. 202 out of 840 reviews" "
Rating 6 - Okay. 121 out of 840 reviews" "
Rating 4 - Poor. 77 out of 840 reviews" "
Rating 2 - Terrible. 82 out of 840 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Claudia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean. The shower curtains were the only thing that looked like they needed to be washed or changed
Stayed 1 night in May 2024

4/10 Poor

Patrick

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
There was no mandatory daily cleaning. Limited staff at desk, so long waiting for service; Room furniture needs updating..old; Toilet was dirty with black bacterial marks ar the upper tim of the toilet; Locks to APT failed on a daily basis and I had to request assistance to open the door;too expensive for the quality of place
Stayed 4 nights in May 2024
Response from Karel del Castillo, Assistant General Manager on 23 May 2024
Dear Patrick:I'm sorry to hear that we couldn't meet your expectations. We hope to see you again to better serve you.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Karel del Castillo, Assistant General Manager on 23 May 2024
Hi Gregory;Thanks a lot for your 5 stars review!!! See you soon!!!

2/10 Terrible

Kimberly

Travelled with family
Well they said they overbooked the rooms, but asked me to pay the difference between what I paid and what they were asking currently for the room. And did not offer a refund
Stayed 1 night in Mar 2024
Response from Karel del Castillo, Assistant General Manager on 23 May 2024
Dear Kimberly:Thanks for your feedback regarding your stay with us. We're very concerned about the comment you mentioned and would like to speak with you further. If you could please contact management at the hotel directly?

6/10 Okay

Disneyris

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
El personal es muy amable, pero hay que estar pidiendo que te hagan la habitación
Stayed 2 nights in May 2024
Response from Karel del Castillo, Assistant General Manager on 23 May 2024
Correcto Disneyris, luego del Covid 19, necesitamos autorización del Cliente para hacer la habitación. Lamento mucho este inconveniente, saludos

10/10 Excellent

Laquasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly enjoyed my stay it was very clean the pool can be cleaner other then that I enjoyed my stay
Stayed 1 night in Mar 2024
Response from Karel del Castillo, Assistant General Manager on 23 May 2024
Thanks a lot Laquasia, for your resent stay and good comments. Se you!!

8/10 Good

Disneyris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in May 2024
Response from Karel del Castillo, Assistant General Manager on 18 May 2024
Hi Disneyris:Thank you for your recent stay and for taking the time to review our hotel. We hope to see you again and get 5!!!

6/10 Okay

Harry A

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Karel del Castillo, Assistant General Manager on 18 May 2024
Dear Harry:Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We hope to see you again to better serve you.

10/10 Excellent

Imelda

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience
Stayed 3 nights in May 2024
Response from Karel del Castillo Assistant General Manager on 13 May 2024
Hi Imelda, I'm very excited o see you had an excellent experience with us! We wish you the best and hope to see you soon!!

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated. I noticed a new lobby area and new elevators. If you're travelling to Doral, this is the place to be. It is close to the airport and there are many restaurant options around. They also have shuttle pick up to Port of Miami.
Stayed 1 night in May 2024
Response from Karel del Castillo, AGM on 12 May 2024
Hi Alfredo, thanks a lot for your excellent review. We hope to see you soon,Best RegardsKarel del CastilloAssistant General Manager

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Victor A. on 6 May 2024
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

8/10 Good

ABRAHAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out
Stayed 4 nights in Apr 2024
Response from Victor A. on 6 May 2024
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

10/10 Excellent

Kimberly C

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and staff were Awesome, especially when it came to transportation info💪❤️
Stayed 1 night in Nov 2023
Response from Victor A. on 6 May 2024
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

4/10 Poor

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Victor A. on 3 May 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 Excellent

Heberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention and very friendly all the people working in this place. Safety and very quiet.
Stayed 1 night in May 2024
Response from Victor A. on 3 May 2024
Thanks for your kind comments about your recent stay at La Quinta Inns & Suites Miami Airport West. We are so thrilled that you enjoyed your stay with us. Thank you so much for your kind words; our staff values your feedback.

4/10 Poor

Qossay

Liked: Staff & service
Disliked: Property conditions & facilities
It’s not that much nice
Stayed 1 night in Apr 2024
Response from Victor A. on 2 May 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

10/10 Excellent

Candace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the free breakfast area was so crowded no breakfast was available, however the staff was friendly & hotel was great
Stayed 1 night in Feb 2024
Response from Victor A. on 2 May 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean property and great breakfast options
Stayed 1 night in Apr 2024
Response from Victor A. on 2 May 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 Excellent

mayra, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The excellent location and comfort. No like the construction is under remodeling the lobby.
Stayed 1 night in Apr 2024
Response from Victor A. on 2 May 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

10/10 Excellent

Hugh

Stayed 1 night in Apr 2024
Response from Karel del Castillo, Assistant General Manager on 23 May 2024
Hi Hugh;I'm very glad to see you had a great stay with us!!! See you soon!!

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Dificultad to park car due to limited space
Stayed 1 night in Apr 2024
Response from Victor A. on 29 Apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

6/10 Okay

SHANNON

Stayed 2 nights in Jan 2024
Response from Victor A. on 29 Apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very kind, tje area it’s safe. Great breakfast
Stayed 1 night in Apr 2024
Response from Victor A. on 29 Apr 2024
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

4/10 Poor

Joselyn St.

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Victor A. on 29 Apr 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I hope you'll give us another chance in the future.

6/10 Okay

Shelley Rose

Liked: Amenities
Disliked: Staff & service
We stayed there during a renovation so we had to use an alternative entrance. Hard to find parking as the property was sold out during our stay. Front desk staff was not friendly. He seemed annoyed that we couldn’t understand Spanish. You need to give a 24 hour request to have your room cleaned. The location was great even though we could hear all the planes coming and going. We loved the continental breakfast.
Stayed 3 nights in Apr 2024
Response from Victor A. on 29 Apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience and very good service
Stayed 4 nights in Apr 2024
Response from Victor A. on 27 Apr 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is the best made you feel welcome
Stayed 1 night in Apr 2024
Response from Victor A. on 27 Apr 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

2/10 Terrible

Hadi

Disliked: Property conditions & facilities
Internet was terrible,main TV did not work,breakfast was terrible,No syrup,toaster broken both,no place to seat,
Stayed 1 night in Apr 2024
Response from Victor A. on 27 Apr 2024
Thank you for taking the time to write your review. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent quiet and friendly hotel
Stayed 5 nights in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

6/10 Okay

Peronia

Nice hotel . Spacious room. Basic breakfast and terrible WiFi service .
Stayed 1 night in Apr 2024
Response from Victor A. on 24 Apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

10/10 Excellent

Nancy, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though they are remodeling the lobby. Everything was labeled from parking lot to lobby. They are doing a wonderful job.
Stayed 1 night in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

4/10 Poor

Hugo

Liked: Cleanliness
Disliked: Staff & service, amenities
They should train their staff better , really bad manners and don’t know how to tray customers properly.
Stayed 1 night in Apr 2024
Response from Victor A. on 24 Apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

2/10 Terrible

Janael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Construction workers were everywhere!! Very noisy. Room was clean, however tv didn’t work and ac unit was making the loudest rattling sound all day long
Stayed 4 nights in Apr 2024
Response from Victor A. on 24 Apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect and staff very friendly. The breakfast was the same each day of the week. Eggs could have been different. Also the house keeping upon request sounds like lack of staff. I would return again. Thanks for your service.
Stayed 8 nights in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for taking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

4/10 Poor

Pamela, Staten Island

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Victor A. on 24 Apr 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, the staff is very helpful and the area very safe.
Stayed 1 night in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

6/10 Okay

Isaura

Business traveller, Travelled with group
Liked: Amenities
El hotel muy bonito y limpio. Por las noches el aire acondicionado fatal. Se apagaba constantemente y hacía calor en el cuarto. Lo demás estuvo muy bien.
Stayed 2 nights in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for your review and for your recent stay. We are happy that you had a good stay overall. I will work with my staff to address the issues that you encountered. It is our goal to make sure all of our guests have an enjoyable stay. We hope that you stay with us again when you return to the Miami Airport area.

10/10 Excellent

Tammie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just here one Night before our Cruise We all had a great experience.
Stayed 1 night in Feb 2024
Response from Victor A. on 24 Apr 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests

4/10 Poor

Rulian, Kralendijk

Liked: Cleanliness
Disliked: Property conditions & facilities
They did not change the sheet from the bedroom. it had hair on it. not mine i like that it have a big space
Stayed 2 nights in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our housekeeping staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us.

10/10 Excellent

Jezelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable stay.
Stayed 4 nights in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for the positive feedback! It’s great to know your stay with us at La Quinta Inn & Suites Miami Airport West was as good as we had hoped it would be. We’re looking forward to having you again as our guests!

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was CRAP! No protein except hard boiled eggs. No selection
Stayed 1 night in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for taking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us

8/10 Good

Yashica

Stayed 1 night in Apr 2024
Response from Victor A. on 6 May 2024
I appreciate you telling us about your experience at La Quinta Inns & Suites Miami Airport West. Your kind words will brighten the teams’ day. We hope to see you next time you’re in the Miami Airport area.

8/10 Good

SURVIVAL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was OK
Stayed 3 nights in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for taking the time to write your review. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

8/10 Good

SURVIVAL

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was OK
Stayed 5 nights in Apr 2024
Response from Victor A. on 24 Apr 2024
Thank you for taking the time to write your review. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

10/10 Excellent

Juliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities amazing
Stayed 1 night in Apr 2024
Response from Karel del Castillo, AGM on 11 Apr 2024
Thanks a lot Juliana for your Comments and excellent review!!! See you again!!

10/10 Excellent

Andres

Stayed 1 night in Apr 2024
Response from Karel del Castillo, AGM on 12 Apr 2024
Dear Andres:I appreciate you taking the time to tell us about your experience. Your satisfaction and continued trust are our top priorities. I look forward to showing you that we are continuously working hard to make sure each visit meets your expectations and our standards.

10/10 Excellent

shantisree

Stayed 1 night in Mar 2024
Response from Victor A. on 2 May 2024
We are happy to hear that you enjoyed your stay with us at La Quinta Inns & Suites. We truly want all of our guests to find comfort at our hotel. Thanks for staying with us and thanks for taking the time to let us know how your stay was. We hope that when you are in the Miami Airport area you will stay with us again.

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities
The only complain is the moldy smell in the bathroom since the airextractor does not work well.
Stayed 2 nights in Apr 2024
Response from Karel del Castillo, AGM on 10 Apr 2024
Hi:I sorry to hear about this. We are going o work on it right now.

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was attentive. Clean.
Stayed 1 night in Apr 2024
Response from Karel del Castillo, AGM on 10 Apr 2024
Hola Ramiro, me alegro mucho de ver que tuvo una buena estancia. Lo esperamos de vuelta!!