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Hotel de Mexico BelAir Collection

Photo gallery for Hotel de Mexico BelAir Collection

Featured image
Pool
Hypo-allergenic bedding, down duvets, free minibar, in-room safe
In-room business centre
In-room business centre

Overview of Hotel de Mexico BelAir Collection

Hotel de Mexico BelAir Collection

4 out of 5

3.8/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Dakota No 95 Col. Napoles, Mexico City, CDMX, 3810

Explore the area

  • Popular LocationWorld Trade Center Mexico City1 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)8 min drive
  • Popular LocationEstadio Azteca13 min drive
  • Popular LocationBasilica of Our Lady of Guadalupe13 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Hotel de Mexico BelAir Collection is connected to a shopping centre. Notable landmarks in the area include The Angel of Independence Monument and Castillo de Chapultepec, and travellers wishing to experience a bit of culture can try Palacio de Bellas Artes. Don't miss out on a visit to Parque Zoologico de Chapultepec.

What's nearby

  • World Trade Center Mexico City - 1 min walk
  • Metropoli Patriotismo - 11 min walk
  • Castillo de Chapultepec - 10 min drive
  • Estadio Azteca - 13 min drive
  • Basilica of Our Lady of Guadalupe - 13 min drive

Restaurants

  • Bistro Fusion — 1 min walk
  • Dolce Mexico — 1 min walk
  • La Chinampa - 2 min walk
  • Centro Café - 2 min walk
  • Fondue Haus Zermatt - 2 min walk

Getting around

  • Mexico City Buenavista Station - 8 min drive
  • Chilpancingo Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 8 min drive

About this property

Hotel de Mexico BelAir Collection

Shopping hotel connected to the convention centre in Benito Juarez, walk to World Trade Center Mexico City
4 restaurants, a full-service spa and 2 bars/lounges are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre are on-site. All 310 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Plasma TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as free minibar items and pillow menus.
Hotel de Mexico BelAir Collection offers 310 forms of air-conditioned accommodation with computers and DVD players. Beds feature down comforters. A pillow menu is available. 42-inch Plasma televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2018.

Recreational amenities at the hotel include a 24-hour fitness centre.
Crowne Plaza Hotel de Mex has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Wi-Fi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit

Parking and public transport

  • Secured covered self parking on site (MXN 160.00 per day)
  • Secured covered valet parking on site (MXN 160.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 230 for adults and MXN 145 for children
  • 4 restaurants and 1 coffee shop
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Shopping centre

Family friendly

  • DVD player
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (13563 square feet of space)
  • Meeting rooms - 3

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • Fireplace in reception
  • Renovated guest rooms – January 2018
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch plasma TV
  • Computer
  • DVD player
  • Films for purchase
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 230 for adults and MXN 145 for children (approximately)
  • Airport shuttle fee: MXN 1300 per room (roundtrip)
  • Covered self-parking fee: MXN 160.00 per day
  • Valet parking fee: MXN 160.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Mexico
Crowne Plaza Mexico
Mexico Crowne Plaza
De Mexico Belair Collection
Crowne Plaza Hotel de México
Hotel de México Bel Air Collection
Hotel de Mexico BelAir Collection Hotel
Crowne Plaza Hotel de México an IHG Hotel
Hotel de Mexico BelAir Collection Mexico City
Hotel de Mexico BelAir Collection Hotel Mexico City

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 4 out of 10 reviews
5 - Excellent 40%
Rating 4 - Good. 2 out of 10 reviews
4 - Good 20%
Rating 3 - Okay. 3 out of 10 reviews
3 - Okay 30%
Rating 2 - Poor. 0 out of 10 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 10 reviews
1 - Terrible 10%

4.3/5

Cleanliness

4.1/5

Staff & service

3.6/5

Property conditions & facilities

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Good location but…
Good location but the room was cold regardless of the heat being in, the shower pressure was weak, the shower would not drain. The employees were nice and accommodating.
Stayed 2 nights in Nov 2021

1/5 Terrible

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Outdated property! Staff unclear and dishonest! No air conditioning in the whole property during my whole stay! Good location!
Stayed 3 nights in Oct 2021

5/5 Excellent

Stayed 2 nights in Nov 2021

4/5 Good

Travelled with group
Liked: Staff & service, room comfort
Cómodo si te sirve la ubicación
Es un Hotel bien ubicado para el evento de fórmula 1 pero ya requiere remodelación en las habitaciones o un buen mantenimiento
Stayed 3 nights in Nov 2021

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, room comfort
Instalaciones viejas
Todos muy bien , solo algunas instalaciones ya se ven viejas y con algunas fallas tales como la puerta del baño que no cerraba
Stayed 2 nights in Nov 2021