Search Hotels Near Meloneras Beach, Canary Islands

"I'd never stayed in the area before, but chose it because of the parking, which the CayBeach had plenty of free street parking. The bungalow was very spacious, quiet and comfortable. All the staff were friendly and abided by current Spanish Covid19 regulations."

"Friendly staff and great facilities, I will be returning."

"It was great. Good food good hospitality."

"Great location with travel links ( Taxis and coaches), great facilities with very good staff that attend to your needs."

"On the positive, it's a great location to explore from. On the negative, the reception staff seemed to view it as a chore to do anything; there was no hot water in our room for the first 24 hours - it took 3 visits to reception for that to be resolved; and steer clear of the restaurant buffet - expensive and very poor."

"Fabulous stay again at villa del conde. Spotlessly clean & strict mask wearing rules in place. Food excellent especially at the ovo restaurant. Such a friendly atmosphere, looking forward to returning soon. "

"Our stay was pretty bad, we already got issues from day 1. Some Staff at the restaurant were very rude & didn’t know their own policy & were giving us different directions. When we asked about something they would shrugged & said “I don’t know”! One day we had to leave the gym because you can’t be more than 6. But we had booked via the reception & when we arrived there were only 2 other in the gym. The gym staff who was missing from her post for over an hour wouldn’t listen to us when she came back & threw us out! The hotel is run like a circus the staff have no idea & were working in different ways. When making a complain they promised to follow up & sort it out but then the next day it was forgotten. This is absolutely NOT a five star hotel. The rooms are very average & boring! The service is overall very poor. We even saw a cockroach once in the buffet. They keep the food under heat lamps & it makes it very dry. Breakfast was not so good either, not many choices & the eggs were not tasty! It’s also very loud & we kept waking up by the cleaners. We said we would order cleaning one hour before but they kept knocking on our door & there were no disturb sign anywhere in the room. We’ve been staying in few 5 star hotels nearby & the service & standard is totally different. This is the first & last time at the H10. Please don’t stay here, it will ruin your vacation! "