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"Staff are outstanding. I stay regularly and staff are all so polite and respectful Breakfast is magnificent as are all staff in the restaurant. Tony is The Best, and I’ve stayed in many hotels around the world "

"We had two seperate stays. The first was on the fifth floor in a room that was not updated and rather dismal. There was a metal window or door banging on the second night that work is up, went unresolved and meant we need to get key to another room to get sleep. Second stay was a single night on third floor in updated room at back of hotel. Nice. No banging. Location is great near train station. History and lobby are interesting. Staff were good and professional "

"Didn’t get the superior room as i originally paid for. Staff rude and unaccommodating. Informed hotel manger."

"Staff are helpful and friendly "

"This hotel is great. Basic room but amazing view and an incredible shower. Double glazed windows so nice and quiet! Bed was huge and comfy. "

"Very central with lots of entertainment options. The room was very quiet at night despite being close to all the pubs and street noise."

"The staff are always fantastic at this hotel and the communal areas are lovely. The rooms are a little tired and the fridge in our room didn’t work (we were only here for work for one night so we didn’t report this) but overall the hotel is lovely and the location is brilliant for our needs. "

"There was scaffolding all over the hi.otel we were in top/attic room low sloping walls felt cramped and workmen doing roof has to be done but not reflected in the price or mentioned when booking very disappointing "

" Yes there were shops nearby plenty of pubs Hotel was pet friendly at an extra cost. We booked in but had to complain about our room and straight away the receptionist found another room. It was nice and would definitely be using it agai"