"5 stars. A perfect base for exploring Madrid.
We stayed at Hotel Emperador on Gran Vía during our trip to Spain, and it was an easy choice. The location is hard to beat: right on Gran Vía, steps from Callao and Plaza de España, with great restaurants, tapas bars and cafes within a few minutes' walk. We walked to the Royal Palace and had breakfast, lunch and dinner within minutes of the front door.
We got a room upgrade thanks to Expedia VIP and the room was wonderful!
The staff were friendly and super helpful and made us feel at home. We felt like a 5 star hotel with staff carrying our luggage and helping us get transportation.
We came back to the hotel after long days of sightseeing and it was always comfortable and quiet. I would happily stay here again and recommend it to anyone visiting Madrid who wants to be in the middle of everything.
Tip: ask the front desk for restaurant recommendations, and book Palacio Real tickets ahead of time."
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