Title: Heiss Hotel By Jalo Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=105647272&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Heiss Hotel By Jalo A peaceful urban retreat where travelers can unwind in nature while staying close to El Poblado's popular parks and attractions ## Photo gallery for Heiss Hotel By Jalo ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers - Heiss Hotel By Jalo (Medellín)](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/98c427b6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Courtyard - Heiss Hotel By Jalo (Medellín)](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/fe5f8534.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room | Desk, soundproofing, free WiFi, bed sheets - Heiss Hotel By Jalo (Medellín)](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/7266f7f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Heiss Hotel By Jalo (Medellín)](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/524864df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Heiss Hotel By Jalo (Medellín)](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/0d2b8fba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Heiss Hotel sits in El Poblado's center, offering a quiet escape just steps from both Poblado and Lleras Parks. Guests can wander through the garden's greenery or catch up on work with in-room WiFi. The 24-hour front desk ensures travelers have support whenever they need it. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available £45 additional charges may apply 8 Feb - 9 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Standard Room ![Standard Room | Desk, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/ff89775a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.2 Wonderful 40 reviews ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Private bathroom Coffee/tea maker Cable channels Desk - 172 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, Balcony ![Standard Room, Balcony | Desk, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/7a274d83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Balcony 8.6 Excellent 36 reviews ### Highlights Balcony Soundproofed Air conditioning Smart TV Private bathroom Coffee/tea maker Cable channels Desk - 226 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite ![Junior Suite | Desk, soundproofing, free WiFi, bed sheets](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/395c1c0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.8 Excellent 5 reviews ### Highlights Balcony Soundproofed Air conditioning Kitchen Smart TV Separate bedroom Private bathroom Coffee/tea maker - 334 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Heiss.h105647272.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-Hotel-Heiss.h105647272.Hotel-Information) ## About the area Located in El Poblado, a neighbourhood in Medellín, Heiss Hotel By Jalo is in the entertainment district and near a metro station. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. [Visit our Medellín travel guide](https://www.expedia.co.uk/Medellin.dx6140804) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.21573%2C-75.57243&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sarF1wgS5wNrbrcKO05sPNsCi6E=) 1460 Cra. 43F, Medellín, Antioquia, 050021 ### What's nearby - Monterrey Comercial Mall \- 6 min walk \- 0.4 miles - Poblado Park \- 8 min walk \- 0.5 miles - Lleras Park \- 11 min walk \- 0.6 miles - Medellín Clinic - El Poblado \- 14 min walk \- 0.8 miles - Oviedo Shopping Center \- 5 min drive \- 2.5 miles ### Getting around - Poblado Station - 11 min walk - Medellín (MDE-José María Córdova Intl.) - 35 min drive ### Restaurants - ‪General Cafe Bar - ‬3 min walk - ‪Clemente Café Y Flores - ‬3 min walk - ‪Foxey Pub - ‬4 min walk - ‪Tagliata - ‬4 min walk - ‪Cambria - ‬3 min walk ## About this property ### Heiss Hotel By Jalo Upscale hotel near Poblado Park Lleras Park is located near Heiss Hotel By Jalo, which provides a swim-up bar, a poolside bar and a garden. Free in-room WiFi, with a speed of 25+ Mbps, and a gym are available to all guests. Other perks include: - An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site - Buffet breakfast (surcharge), a lift and a 24-hour front desk - Smoke-free property Room features All 176 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls. More conveniences in all rooms include: - Bathrooms with showers and shampoo - 50-inch Smart TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Deluxe Double Room | In-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/116000000/115800000/115799000/115798936/8751da5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hunters By Jalo El Poblado - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 9.0 Wonderful 245 reviews £56 additional charges may apply 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=115798936&PinnedHotelID=115798936&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (COP 50000 per person)](https://images.trvl-media.com/lodging/79000000/78400000/78393200/78393158/bee7e44d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hashtag 98 Hotel By Jalo El Poblado - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,681 reviews £51 additional charges may apply 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=78393158&PinnedHotelID=78393158&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/118000000/117580000/117576800/117576751/2f799eb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calle Flora Hotel by Jalo El Poblado - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 371 reviews £57 additional charges may apply 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=117576751&PinnedHotelID=117576751&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/92000000/91200000/91193400/91193367/b09866e8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blues Suites Medellin El Poblado - Breakfast included - Spa - Pet-friendly - Parking included 9.0 Wonderful 1,063 reviews £65 additional charges may apply 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=91193367&PinnedHotelID=91193367&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/100000000/99340000/99333000/99332921/c8038de3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Somos Central Hotel Poblado El Poblado - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 263 reviews £55 additional charges may apply 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=99332921&PinnedHotelID=99332921&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/113000000/112590000/112583000/112582996/8567b7ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Landmark Hotel El Poblado - Pool - Hot tub - Pet-friendly - Free Wi-Fi 9.6 Exceptional 240 reviews £97 additional charges may apply 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=112582996&PinnedHotelID=112582996&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/17000000/16090000/16086300/16086237/6c551cf4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### V Grand Hotel, a member of Radisson Individuals El Poblado - Breakfast included - Spa - Pet-friendly - Parking included 9.2 Wonderful 1,291 reviews £73 additional charges may apply 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=16086237&PinnedHotelID=16086237&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; American cuisine ](https://images.trvl-media.com/lodging/1000000/30000/28700/28652/20155102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Park 10 El Poblado - Hot tub - Breakfast included - Spa - Parking included 9.2 Wonderful 1,263 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=28652&PinnedHotelID=28652&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room, 1 King Bed | Tempur-Pedic beds, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/89000000/88740000/88731200/88731174/297ee96e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 1616 HOTEL El Poblado - Breakfast included - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 174 reviews £68 additional charges may apply 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=88731174&PinnedHotelID=88731174&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Room | View from room](https://images.trvl-media.com/lodging/107000000/106080000/106078500/106078463/fc98b7cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The O By Seekers Medellín El Poblado - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.0 Wonderful 175 reviews £102 additional charges may apply 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=106078463&PinnedHotelID=106078463&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 50,000 for adults and COP 50,000 for children - A poolside bar - A swim-up bar ### Things to do - Gym - Outdoor pool - Outdoor pool (guest access) ### Family friendly - Lifeguards on site - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Outdoors - Garden - Pool loungers - Pool umbrellas ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (102 centimetre wide door) - Wheelchair accessible (may have limitations) ### More - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch smart TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Desk - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of COP 200000 per accommodation, per stay ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately COP 50000 for adults and from COP 50000 for children - Pet fee: COP 200000 per accommodation, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 210165 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. This property caters to LGBTQ+ guests Pool access available from 9:00 AM to 8:00 PM This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Heiss Heiss Hotel Hotel Heiss Hotel Medellín Heiss Hotel Hotel Medellín ## Frequently asked questions ### Does Heiss Hotel By Jalo have a pool? ### How much does it cost to stay at Heiss Hotel By Jalo? ### Is Heiss Hotel By Jalo pet-friendly? ### How much is parking at Heiss Hotel By Jalo? ### What time is check-in at Heiss Hotel By Jalo? ### What time is check-out at Heiss Hotel By Jalo? ### Where is Heiss Hotel By Jalo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Heiss Hotel By Jalo Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 826 8 - Good 176 6 - Okay 68 4 - Poor 26 2 - Terrible 32 ## Reviews ### 10/10 Excellent #### Hector 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent service in all aspects of the Hotel. ##### Hector Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Josue 19 Dec 2025 Liked: Cleanliness, property conditions & facilities Clean rooms, comfortable bed, great staff, top location! ##### Josue Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Manuel 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful place great staff. Plenty of restaurants for lunch ##### Manuel Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### Nathan 12 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the hotels facilities (rooms, pool, gym, bar and restaurant so) are new and in great condition. ##### Nathan Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Jamson 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and safe hotel. The staff were friendly and the breakfast was better than expected. ##### Jamson Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### jordan 20 Dec 2025 Liked: Cleanliness, amenities Room spotless, staff was very helpful and friendly ##### jordan Stayed 2 nights in Dec 2025 ### 8/10 Good #### Adrian 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and cozy ##### Adrian Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Viktor 5 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect, great food ,.clean, great staff. Loved it. ##### Viktor Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Cameil 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms were very clean and the place was overall comfortable. ##### Cameil Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### t 13 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Super rooftop and breakfast was nice. Swimming pool and jacuzzi a bonus. Nice helpful team. The lady at the desk was incredibly helpful on arrival. Also helped with my leg, from security to restaurant. ##### t Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Wilson 9 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is modern, comfortable and really clean but the customer service experience makes it a really good place to stay in when in Medellin ##### Wilson Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Viviana 10 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel! Centrally located! Amazing staff! Definitely recommended! Great restaurants near by! ##### Viviana Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ashley 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was great for people who are looking for a place to sleep, it was close by to the entertainment areas. Hotel employees were great, very tranquil area. ##### Ashley Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Sehwon 24 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room service and staff were amazing I literally wouldn’t of had it any other way ##### Sehwon Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Orlando 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this place, comfortable rooms, great staff, greta rooms, Greta locations and Greta food. ##### Orlando Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Melissa 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities I really love the location of the hotel plus how they keep everything so clean. Totally will recommend this place to friends and family. ##### Melissa Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### javier 8 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic room ##### javier Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jennifer 17 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was great nice staff clean, the only thing was that our flight was early and made us wait till 3pm to check in we were tired ##### Jennifer Stayed 4 nights in Dec 2025 ### 8/10 Good #### Geovane 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was very clean, and the daily housekeeping was a great bonus — fresh towels every day were much appreciated. The room itself was quite small, which may feel cramped for some, but I really loved the outdoor balcony. The rooftop pool is also a nice feature with a great view. The location is excellent: extremely walkable and very close to Provenza, with many great restaurants just steps away. Overall, a great stay for the location and cleanliness, but keep in mind the rooms are on the smaller side. ![](https://a.travel-assets.com/ugc/hotel-reviews/596c0e12-ff27-4f64-ae56-62a8a4e4d927-1766895782168.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Geovane Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Kendel 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes rooms were great ##### Kendel Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Harry 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The guys in the front desk were phenomenal specially Jhonatan. I had an issue with my original reservations and he was able to fixed and get me my room on a timely fashion. The customer service and the empathy that we received from the hotel staff was outstanding I truly recommend this hotel . ##### Harry Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Laura 1 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect from check-in to check-out. ##### Laura Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Manuel 23 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff is very friendly and the security on the hotel is amazing ##### Manuel Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### Dianelis 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was really nice and in a great location, as well as the staff was really nice and gave great services, the pool was beautiful and warm! Only thing I hated was the breakfast. The food was really bad not a lot of options either ##### Dianelis Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Joaquin 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room are very smalll but good for few days Very convenient location ##### Joaquin Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Hotels in Ravenscar](https://www.expedia.co.uk/Ravenscar-Hotels.d6053953.Travel-Guide-Hotels) > > [Faros Hotel Ayia Napa](https://www.expedia.co.uk/Larnaca-Hotels-Faros-Hotel-Ayia-Napa.h1410056.Hotel-Information) > > [InterContinental Cascais-Estoril by IHG](https://www.expedia.co.uk/Lisbon-District-Hotels-InterContinental-Cascais-Estoril.h790649.Hotel-Information) > > [Hotels near Bruges Christmas Market](https://www.expedia.co.uk/Bruges-Christmas-Market-Hotels.0-l553248621563231639-0.Travel-Guide-Filter-Hotels) > > [Miraggio Thermal Spa Resort](https://www.expedia.co.uk/Kassandra-Hotels-Miraggio-Thermal-Spa-Resort.h14689058.Hotel-Information) > > [Jamaica Inn](https://www.expedia.co.uk/Ocho-Rios-Hotels-Jamaica-Inn.h794530.Hotel-Information) > > [Vida Beach Resort Umm Al Quwain](https://www.expedia.co.uk/Dubai-Hotels-Vida-Umm-Al-Quwain-Resort.h57930073.Hotel-Information) > > [All-Inclusive Hotels in Albufeira](https://www.expedia.co.uk/Albufeira-Hotels-All-Inclusive-Hotel.0-0-d4692-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Athena Guest House](https://www.expedia.co.uk/Oxford-Hotels-Athena-Guest-House.h12591862.Hotel-Information) > > [Sumahan on the Water - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Sumahan-On-The-Water-Special-Class.h7862678.Hotel-Information) > > [Hilton Cambridge City Centre](https://www.expedia.co.uk/Cambridge-Hotels-Hilton-Cambridge-City-Centre.h8067.Hotel-Information) > > [Best Western Plus White Horse Hotel](https://www.expedia.co.uk/Londonderry-Hotels-Best-Western-Plus-White-Horse-Hotel.h903321.Hotel-Information) > > [SGT Pepper’s Apartments](https://www.expedia.co.uk/Liverpool-Hotels-Prestige-STAY-Aparthotel-Mathew-Street.h52053667.Hotel-Information) > > [The Seyyida Hotel And Spa](https://www.expedia.co.uk/Zanzibar-Town-Hotels-The-Seyyida-Hotel-And-Spa.h3881643.Hotel-Information) > > [Hotels near Allianz Arena](https://www.expedia.co.uk/Allianz-Arena-Hotels.0-l6071803-0.Travel-Guide-Filter-Hotels) > > [Our Jungle House](https://www.expedia.co.uk/Surat-Thani-Hotels-Our-Jungle-House.h27266334.Hotel-Information) > > [Crowne Plaza Istanbul - Old City by IHG](https://www.expedia.co.uk/Istanbul-Hotels-Crowne-Plaza-Istanbul-Old-City.h2211742.Hotel-Information) > > [Grotto Bay Beach Resort](https://www.expedia.co.uk/Hamilton-Parish-Hotels-Grotto-Bay-Beach-Resort.h15124.Hotel-Information) > > [All-Inclusive Hotels in Dubai Emirate](https://www.expedia.co.uk/Destinations-In-Dubai-Emirate-All-Inclusive-Hotel.0-0-d1079-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights > [Flights from Paisley (GLA) to Ballasalla (IOM)](https://www.expedia.co.uk/lp/flights/gla/iom/glasgow-to-isle-of-man) > > [Flights from Christchurch (BOH) to Innsbruck (INN)](https://www.expedia.co.uk/lp/flights/boh/inn/bournemouth-to-innsbruck) > > [Flights from Richmond (YVR) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/yvr/edi/vancouver-to-edinburgh) ### Cars ### Packages > [Grand Place](https://www.expedia.co.uk/Grand-Place-Arras.d6108728.Attraction) > > [Elafonissi Holidays](https://www.expedia.co.uk/Elafonissi.d3000384454.Holidays-City-Breaks) ### General ---