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Heiss Hotel By Jalo

4.0 star property
Hotel with an outdoor pool, a short walk to Poblado Park

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Photo gallery for Heiss Hotel By Jalo

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Restaurant
Reception
Terrace/patio
Luxury Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi
Heiss Hotel sits in El Poblado's center, offering a quiet escape just steps from both Poblado and Lleras Parks. Guests can wander through the garden's greenery or catch up on work with in-room WiFi. The 24-hour front desk ensures travelers have support whenever they need it.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly
The current price is £56
additional charges may apply
8 Sept - 9 Sept

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Room options

View all photos for Luxury Room, Balcony, City View

Luxury Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi

Luxury Room, Balcony, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchen
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View | 1 bedroom, desk, soundproofing, free WiFi

Superior Room, Balcony, City View

8.4 out of 10
Very good
(30 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, City View

Standard Room, City View | 1 bedroom, desk, soundproofing, free WiFi

Standard Room, City View

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
  • 172 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
1460 Cra. 43F, Medellín, Antioquia, 050021

What's nearby

  • Poblado Park - 6 min walk - 0.4 miles
  • Lleras Park - 10 min walk - 0.6 miles
  • Medellín Clinic - El Poblado - 13 min walk - 0.7 miles
  • Oviedo Shopping Center - 2 min drive - 1.4 miles
  • Santafé Mall - 2 min drive - 1.6 miles

Getting around

  • Poblado Station - 10 min walk
  • Medellín (MDE-José María Córdova Intl.) - 36 min drive

Restaurants

  • ‪Hija Mía Nómada - ‬4 min walk
  • ‪Mija - ‬4 min walk
  • ‪Clemente Café Y Flores - ‬2 min walk
  • ‪Restaurante Idílico - ‬4 min walk
  • ‪Sushi Gama - ‬3 min walk

About this property

Heiss Hotel By Jalo

Upscale hotel near Poblado Park
Lleras Park is located near Heiss Hotel By Jalo, which provides a swim-up bar, a poolside bar and a garden. Free in-room WiFi, with a speed of 25+ Mbps, and a gym are available to all guests.
Other perks include:
  • An outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
  • Cooked-to-order breakfast (surcharge), smoke-free property and a 24-hour front desk
  • A lift
Room features
All 176 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

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Hashtag 98 Hotel By Jalo

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,347 reviews
The price is £64
additional charges may apply
8 Sept - 9 Sept
Hashtag 98 Hotel By Jalo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A poolside bar
  • A swim-up bar

Things to do

  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 200000 per accommodation, per stay

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 210165
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Pool access available from 9:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Heiss
Heiss Hotel Hotel
Heiss Hotel Medellín
Heiss Hotel Hotel Medellín

Frequently asked questions

Does Heiss Hotel By Jalo have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 8:00 PM.

How much does it cost to stay at Heiss Hotel By Jalo?

As of 31 Aug 2025, prices found for a 1-night stay for 2 adults at Heiss Hotel By Jalo on 8 Sept 2025 start from £55.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heiss Hotel By Jalo pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 200000 per accommodation, per stay.

How much is parking at Heiss Hotel By Jalo?

Heiss Hotel By Jalo doesn't offer parking.

What time is check-in at Heiss Hotel By Jalo?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Heiss Hotel By Jalo?

Checkout is at noon.

Where is Heiss Hotel By Jalo located?

Located in El Poblado, this hotel is within a 10-minute walk of Monterrey Comercial Mall and Poblado Park. Lleras Park and Medellín Clinic - El Poblado are also within 1 mile (2 km). Poblado Station is 10 minutes by foot and Industriales Station is 25 minutes.

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Heiss Hotel By Jalo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 564 out of 784 reviews
Rating 8 - Good. 128 out of 784 reviews
Rating 6 - Okay. 49 out of 784 reviews
Rating 4 - Poor. 20 out of 784 reviews
Rating 2 - Terrible. 23 out of 784 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, would definitely stay there again.
Stayed 5 nights in Aug 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice place and great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kendel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, Great location
Stayed 5 nights in Jul 2025

10/10 Excellent

cade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay very clean beautiful area
Stayed 4 nights in Jul 2025

10/10 Excellent

maria TERESA

Liked: Cleanliness, amenities, property conditions & facilities
convenient location, excellent breakfast
Stayed 3 nights in Jul 2025

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.....
Stayed 6 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yup, great place
Stayed 5 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve been in Colombia it’s super safe, friendly staff, beautiful pool
Stayed 6 nights in Jul 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic, the service was excellent, and the food was outstanding—especially the restaurant with the delicious pizza options.
Stayed 4 nights in Jul 2025

8/10 Good

Phillip

Liked: Amenities
Good breakfast room clean and tidy. Would stay again
Stayed 2 nights in Aug 2025

8/10 Good

Mayte

Liked: Cleanliness, staff & service, property conditions & facilities
The food in the rooftop was really good
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, Rooms are small but Cozy
Stayed 5 nights in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, very clean, and the staff is great I really enjoyed my stay.
Stayed 8 nights in Jun 2025

10/10 Excellent

Henrietta

Liked: Amenities, property conditions & facilities
Loved Miller during breakfast time! The whole staff was amazing!
Stayed 5 nights in Aug 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Jun 2025

10/10 Excellent

Grinaury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great. Very clean and modern hotel. Definitely will come back
Stayed 3 nights in Aug 2025

10/10 Excellent

algesiria

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place close to shops and restaurants
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practically new hotel with spectacular views excellent, but small rooms
Stayed 10 nights in Aug 2025

10/10 Excellent

Paulo

Liked: Cleanliness, amenities, property conditions & facilities
It was my 3rd time staying in Heiss hotel but not my last!
Stayed 8 nights in Jul 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time, it was an awesome choice and very affordable.
Stayed 4 nights in Jul 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

ROMULO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money,amazing beds and pillows
Stayed 3 nights in Jul 2025

10/10 Excellent

Ricky Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice stay for my first time in Medellin Columbia.
Stayed 9 nights in Jul 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place
Stayed 4 nights in Aug 2025

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning ladies were so friendly in the morning they took the time to say good morning and let you know if you needed anything to let them know overall the hotels in a safe great location
Stayed 2 nights in Jul 2025