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Elcielo Hotel & Restaurant

Property class: 4

Choose dates to view prices

Close to Poblado Park and Lleras Park, Elcielo Hotel & Restaurant provides a free daily manager's reception, a library and dry cleaning/laundry services. Be sure to enjoy a meal at El Cielo, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is £285
additional charges may apply
19 Sept - 20 Sept

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Room options

View all photos for Superior Double Room

A hotel room with a large bed, wooden headboard, bedside lamps, a desk, and a TV.

Superior Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Double Room

A modern hotel room with a large bed, bedside lamps, a desk, and a view of the city through large windows.

Junior Double Room

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room

A modern bathroom with a freestanding bathtub, a wooden panel wall, and a large window with a view of greenery.

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in El Poblado, a neighbourhood in Medellín, Elcielo Hotel & Restaurant is in the entertainment district. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Looking to enjoy an event or a game while in town? See what's happening at Atanasio Giradot Stadium or Belén Andrés Escobar Sports Complex. Visit our Medellín travel guide
Map
43c36 Cl. 7D, Medellín, Antioquia, 050022

What's nearby

  • An urban area with dense buildings, a central green park, and a prominent church.
    Poblado Park
    6 min walk - 0.4 miles
  • A multi-level shopping mall with glass railings and a central glass elevator shaft.
    Santafé Mall
    19 min walk - 1.0 mile
  • Medellín Clinic - El Poblado
    5 min walk - 0.3 miles
  • Lleras Park
    8 min walk - 0.5 miles
  • Oviedo Shopping Center
    14 min walk - 0.8 miles

Getting around

  • Poblado Station
    10 min walk
  • Medellín (MDE-José María Córdova Intl.)
    37 min drive

Restaurants

  • Starbucks
    4 min walk
  • Masaya
    3 min walk
  • Café Zorba
    4 min walk
  • Primer Piso
    1 min walk
  • La Matriarca
    2 min walk

About this property

Elcielo Hotel & Restaurant

  • Upscale hotel near Santafé Mall
  • Close to Poblado Park and Lleras Park, Elcielo Hotel & Restaurant provides a free daily manager's reception, a library and dry cleaning/laundry services. Be sure to enjoy a meal at El Cielo, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers
    • Buffet breakfast (surcharge), luggage storage and coworking spaces
    • Concierge services, coffee/tea in reception and tour/ticket information
    • A lift, smoke-free property and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Elcielo Hotel & Restaurant offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and separate baths/showers
    • 65-inch Smart TVs with premium channels
    • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: COP 95,000 for adults and COP 95,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cielo

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 65-inch smart TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 95000 for adults and from COP 95000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Elcielo Hotel & Restaurant have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Elcielo Hotel & Restaurant?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Elcielo Hotel & Restaurant on 19 Sept 2026 start from £285, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Elcielo Hotel & Restaurant pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Elcielo Hotel & Restaurant?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Elcielo Hotel & Restaurant?

Checkout is at noon.

Where is Elcielo Hotel & Restaurant located?

Located in El Poblado, this hotel is within a 5-minute walk of The Dancer's Park and Poblado Park. Lleras Park and Santafé Mall are also within 1 mile (2 km). Poblado Station is 10 minutes by foot and Aguacatala Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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