Title: Elcielo Hotel & Restaurant Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6140804&destination=Medell%C3%ADn%2C+Antioquia%2C+Colombia&selected=63351242&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Elcielo Hotel & Restaurant Travelers recharge with an exquisite breakfast experience or find relaxation beside a beautiful pool surrounded by greenery in this urban oasis ## Photo gallery for Elcielo Hotel & Restaurant ![Interior entrance - Elcielo Hotel & Restaurant (Medellín)](https://images.trvl-media.com/lodging/64000000/63360000/63351300/63351242/03d3039a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Elcielo Hotel & Restaurant (Medellín)](https://images.trvl-media.com/lodging/64000000/63360000/63351300/63351242/0814443a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Elcielo Hotel & Restaurant (Medellín)](https://images.trvl-media.com/lodging/64000000/63360000/63351300/63351242/103dd60b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers - Elcielo Hotel & Restaurant (Medellín)](https://images.trvl-media.com/lodging/64000000/63360000/63351300/63351242/e74e42c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Elcielo Hotel & Restaurant (Medellín)](https://images.trvl-media.com/lodging/64000000/63360000/63351300/63351242/0cb2c18d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Elcielo Hotel & Restaurant offers a luxurious escape in El Poblado's vibrant center. Guests enjoy the daily manager's reception on the scenic terrace, lounge by the outdoor pool, stay connected with in-room WiFi, and savor exceptional cuisine at the fine-dining restaurant. ## Reviews 9.4 Exceptional ## Popular amenities - Free Wi-Fi - Air-conditioning - Gym £240 additional charges may apply 31 Mar - 1 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=63351242&PinnedHotelID=63351242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=63351242&PinnedHotelID=63351242&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-03-30&selected=63351242&PinnedHotelID=63351242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-03-30&selected=63351242&PinnedHotelID=63351242&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-05&selected=63351242&PinnedHotelID=63351242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-05&selected=63351242&PinnedHotelID=63351242&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=63351242&PinnedHotelID=63351242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=63351242&PinnedHotelID=63351242&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Superior Double Room ![Superior Double Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/64000000/63360000/63351300/63351242/e3f0947c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.6 Exceptional 16 reviews - City view - 248 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Double Room ![Junior Double Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/64000000/63360000/63351300/63351242/w2984h2002x16y0-5a2e43f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room 8.8 Excellent 12 reviews - City view - 312 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Luxury Room ![Luxury Room | View from room](https://images.trvl-media.com/lodging/64000000/63360000/63351300/63351242/80fe5f4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room 9.0 Wonderful 2 reviews - City view - 388 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Presidential Suite, 1 King Bed | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/20000000/19300000/19295500/19295426/2c22ba0e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Medellin Marriott Hotel El Poblado - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 601 reviews £218 additional charges may apply 29 Mar - 30 Mar [](https://www.expedia.co.uk/Medellin-Hotels-Medellin-Marriott-Hotel.h19295426.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=da393fe3-d63b-4cb9-bd54-c5b4018f4432&top_cur=GBP) Ad ![3 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/570000/564300/564224/ec6b7022.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Medellin - Movich by IHG El Poblado - Pool - Spa - Kids’ pool - Parking included 8.4 Very good 773 reviews £240 additional charges may apply 1 Apr - 2 Apr [](https://www.expedia.co.uk/Medellin-Hotels-InterContinental-Medellin.h564224.Hotel-Information?chkin=2026-4-1&chkout=2026-4-2&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=da393fe3-d63b-4cb9-bd54-c5b4018f4432&top_cur=GBP) Ad ![Breakfast, lunch and dinner served](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92410000/92402500/92402408/7502632d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Loma, Medellin, a Tribute Portfolio Hotel El Poblado - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.4 Exceptional 431 reviews £59 additional charges may apply 1 Apr - 2 Apr [](https://www.expedia.co.uk/Medellin-Hotels-Versus-Hotel.h92402408.Hotel-Information?chkin=2026-4-1&chkout=2026-4-2&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=da393fe3-d63b-4cb9-bd54-c5b4018f4432&top_cur=GBP) Ad ![Jetted bathtub](https://images.trvl-media.com/lodging/72000000/71640000/71636100/71636088/c23f3f89.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Martina Boutique Hotel El Poblado - Breakfast included - Spa - Pet-friendly - Free Wi-Fi 8.4 Very good 329 reviews £47 additional charges may apply 2 Apr - 3 Apr [](https://www.expedia.co.uk/Medellin-Hotels-LA-MARTINA-BOUTIQUE-HOTEL.h71636088.Hotel-Information?chkin=2026-4-2&chkout=2026-4-3&rm1=a2®ionId=2246&destination=Medellin (and vicinity)&destType=MARKET&latLong=6.234093,-75.592979&searchId=da393fe3-d63b-4cb9-bd54-c5b4018f4432&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-El-Cielo-Hotel-Restaurant.h63351242.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMedellin-Hotels-El-Cielo-Hotel-Restaurant.h63351242.Hotel-Information) ## About the area Located in El Poblado, a neighbourhood in Medellín, Elcielo Hotel & Restaurant is in the entertainment district. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. [Visit our Medellín travel guide](https://www.expedia.co.uk/Medellin.dx6140804) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C6.20919%2C-75.57314&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=42bb7gIsqjYhbe5VamWrC2-rVCY=) 43c36 Cl. 7D, Medellín, Antioquia, 050022 ### What's nearby - ![Foto aérea del Parque de El Poblado, en la ciudad de Medellín, aparece la Iglesia de San José, Católica.](https://images.trvl-media.com/place/6160683/5f402e16-50ab-4b5c-b867-40f6698cda26.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Poblado Park 3 min walk \- 0.2 miles - ![Santafé Mall](https://images.trvl-media.com/place/6140804/47431e73-3823-4fea-9bdb-59c0219fe9e6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santafé Mall 18 min walk \- 1.0 mile - Medellín Clinic - El Poblado 5 min walk \- 0.3 miles - Lleras Park 8 min walk \- 0.5 miles - Oviedo Shopping Center 13 min walk \- 0.7 miles ### Getting around - Poblado Station 10 min walk - Medellín (MDE-José María Córdova Intl.) 37 min drive ### Restaurants - Masaya 3 min walk - La Matriarca 2 min walk - Primer Piso 1 min walk - Cafe Dragon 2 min walk - Cuon 3 min walk ## About this property ### Elcielo Hotel & Restaurant Upscale hotel near Poblado Park Close to Lleras Park and Santafé Mall, Elcielo Hotel & Restaurant provides a free daily manager's reception, a library and dry cleaning/laundry services. Be sure to enjoy a meal at El Cielo, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers - Buffet breakfast (surcharge), a lift and a front desk safe - Coworking spaces, a 24-hour front desk and smoke-free property - Tour/ticket information, luggage storage and concierge services - Guest reviews say great things about the helpful staff Room features All guest rooms at Elcielo Hotel & Restaurant offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and separate baths/showers - 65-inch Smart TVs with premium channels - Daily housekeeping, desks and phones ## Similar properties ![Al fresco dining ](https://images.trvl-media.com/lodging/77000000/76470000/76469100/76469022/819b978f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Selvario 36 Hotel El Poblado - Pool - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 667 reviews £123 additional charges may apply 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=76469022&PinnedHotelID=76469022&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/118000000/117580000/117576800/117576751/e9dfc4b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Calle Flora Hotel by Jalo El Poblado - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 642 reviews £72 additional charges may apply 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=117576751&PinnedHotelID=117576751&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/5000000/4130000/4129400/4129341/b0cf1d51.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Charlee Hotel El Poblado - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 1,001 reviews £106 additional charges may apply 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=4129341&PinnedHotelID=4129341&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Studio Suite, 1 King Bed, Hot Tub, Ground Floor | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/92000000/91190000/91189200/91189137/1faed268.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Somos Bold Hotel El Poblado - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 252 reviews £76 additional charges may apply 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=91189137&PinnedHotelID=91189137&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/34000000/33250000/33241200/33241103/0f8a5005.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Click Clack Hotel Medellin El Poblado - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 1,125 reviews £139 additional charges may apply 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=33241103&PinnedHotelID=33241103&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1950000/1946400/1946355/a8577ee4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Medellín Royal El Poblado - Pool - Spa - Pet-friendly - Parking included 9.2 Wonderful 1,004 reviews £77 additional charges may apply 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1946355&PinnedHotelID=1946355&HadPinnedHotel=true®ionId=-1&adults=2) ![Presidential Suite, 1 King Bed | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/20000000/19300000/19295500/19295426/2c22ba0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Medellin Marriott Hotel El Poblado - Pool - Spa - Parking included - Free Wi-Fi 8.8 Excellent 601 reviews £218 additional charges may apply 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=19295426&PinnedHotelID=19295426&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/50000000/49090000/49084200/49084142/db034ee8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### York Medellin, Curio Collection by Hilton El Poblado - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.6 Exceptional 1,499 reviews £118 additional charges may apply 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=49084142&PinnedHotelID=49084142&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/106000000/105650000/105647300/105647272/98c427b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Heiss Hotel By Jalo El Poblado - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 9.2 Wonderful 1,321 reviews £64 additional charges may apply 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=105647272&PinnedHotelID=105647272&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/87000000/86270000/86269600/86269531/a38797da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Seissta Medellin El Poblado - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.4 Exceptional 235 reviews £81 additional charges may apply 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=86269531&PinnedHotelID=86269531&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=63351242&PinnedHotelID=63351242&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=63351242,76469022,117576751,4129341,91189137) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: COP 95,000 for adults and COP 95,000 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - El Cielo ### Things to do - 24-hour gym - Library - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 24-hour business centre - Coworking space ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 5 floors - Built in 2021 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower ### Entertainment - 65-inch smart TV with premium cable channels ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Laptop workspace - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday: - Outdoor pool ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately COP 95000 for adults and from COP 95000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Elcielo Hotel Restaurant El Cielo Hotel Restaurant Elcielo & Restaurant Medellin Elcielo Hotel & Restaurant Hotel Elcielo Hotel & Restaurant Medellín Elcielo Hotel & Restaurant Hotel Medellín ## Frequently asked questions ### Does Elcielo Hotel & Restaurant have a pool? ### How much does it cost to stay at Elcielo Hotel & Restaurant? ### Is Elcielo Hotel & Restaurant pet-friendly? ### What time is check-in at Elcielo Hotel & Restaurant? ### What time is check-out at Elcielo Hotel & Restaurant? ### Where is Elcielo Hotel & Restaurant located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Elcielo Hotel & Restaurant Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.4 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 207 8 - Good 24 6 - Okay 11 4 - Poor 3 2 - Terrible 5 ## Reviews Verified ### 10/10 Excellent #### Maria 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort was one of the best places I have been Beautiful Food just amazing and the people are the most respectful and welcoming the staff amazing. ##### Maria Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Nina 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, five star food, great amenities ##### Nina Stayed 5 nights in Feb 2025 Verified ### 10/10 Excellent #### Carlos 14 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel is quite amazing, clean and great staff ##### Carlos Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Corey 6 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved how clean and amazing the staff were especially David and Daniela, i cannot wait to go back! ##### Corey Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### Sunetra 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property in the heart of El Poblado. The meals at El Cielo - the restaurant in the hotel is one of the best meals I've had in my whole life. Highly recommend!! ##### Sunetra Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### Amy 15 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful property, lovely attentive staff. The breakfast that was included was delicious and better than any I've had in a long time. Would definitely recommend staying here. ##### Amy Stayed 5 nights in Mar 2024 Verified ### 10/10 Excellent #### Daryl 14 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views from the room. ##### Daryl Stayed 5 nights in Apr 2024 Verified ### 10/10 Excellent #### Dustin 19 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best experience ive had in a while, everyone is super friendly, the hotel is super clean, I would definitely recommend this hotel! ##### Dustin Stayed 5 nights in Apr 2024 Verified ### 10/10 Excellent #### Jennifer 26 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service was great and the staff was amazing! ##### Jennifer Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Jennifer 26 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the staff because they were so accommodating ##### Jennifer Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Hannah 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautifully designed hotel in a great neighbourhood. Friendly, polite staff. Excellent breakfast. Our standard room was very small (only one bedside table) so consider upgrading if you are staying for a long time. ##### Hannah Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Cedric 12 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities. ##### Cedric Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Jorge 19 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best service! Outstanding food! ##### Jorge Stayed 5 nights in Aug 2024 Verified ### 10/10 Excellent #### Matilde 14 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and very comfortable,the personal is very very friendly. ##### Matilde Stayed 4 nights in Nov 2023 Verified ### 10/10 Excellent #### Reginald 17 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Luxury at its finest! Outstanding service from check in/ during and checkout. Next level experience! ##### Reginald Stayed 2 nights in Feb 2025 Verified ### 10/10 Excellent #### Johannes 13 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay in Medellin, situated in a quiet part of el poblado, walking distance to the bars/restaurants over there. The rooms are nice and modern, pool (rooftop) is great and the restaurant is sublime ##### Johannes Stayed 2 nights in Sep 2023 Verified ### 10/10 Excellent #### Alfonso 15 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Memorable Anniversary Celebration El Cielo Hotel greeted us exceptionally. The details and staff courtesy was superb. ##### Alfonso Stayed 2 nights in May 2024 Verified ### 10/10 Excellent #### Ravi 14 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautifully appointment. Great amenities considering its size. ##### Ravi Stayed 4 nights in Feb 2024 Verified ### 10/10 Excellent #### John 7 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Only place to stay in Medellin. Exquisite. Dinner in the main restaurant was other worldly. ##### John Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Sarah 28 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Oasis in Medellín El Cielo is an amazing place to stay. Can’t tell much on the outside but inside is a wonderful oasis. The service and room were impeccable. Truly a luxurious place to stay for a good price. The restaurant also is an experience one cannot miss. ![](https://a.travel-assets.com/ugc/hotel-reviews/037F4A2731861B21BAB51B00E02A4AB2217613F21719586551908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Stayed 3 nights in Jun 2024 Verified ### 10/10 Excellent #### Nora 21 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful. Room and bed excellent, gorgeous. Pool and restaurant/ bar area also gorgeous. Food has been excellent. My only complaint is that the location is not close or walking distance from the dining and shopping areas of El Poblado. ##### Nora Stayed 1 night in Mar 2024 Verified ### 10/10 Excellent #### Alicia Camille 5 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lots of lush greenery! Super clean and staff was very friendly! Not to mention the restaurant which was an amazing experience! 10/10 ##### Alicia Camille Stayed 4 nights in Apr 2024 Verified ### 10/10 Excellent #### Jonathan 4 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing 5 Star Amazing location. Staff was so nice and helpful. 5 Star services. Rooms and amenities are really outstanding. The restaurants on site are very good. Super comfy beds. Food and drinks inside the rooms were all included. Great espresso bar in the Lobby is also included. Rooftop pool is not big but it’s perfect to relax. ##### Jonathan Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Erica 6 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 10/10 Loved our stay here - the service was amazing. We had a very early flight to the airport for departure and since we were missing breakfast the second morning (which was delicious btw), and they packed us breakfast and coffees to go which was so sweet! Would definitely stay here again. ##### Erica Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Sergio 3 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms are a bit on the smaller side but the interiors, service, and overall amenities of the hotel make up for it. We spent an entire day on the rooftop pool area and the gentlemen who were in charge went above and beyond to make sure we were pampered ##### Sergio Stayed 2 nights in Sep 2023 ---