Shirafune Grand Hotel

Travelers find tranquility at this retreat featuring an indoor mineral hot spring, peaceful garden spaces, and evening karaoke for entertainment

A wooden bathhouse with a stone pool, surrounded by lush greenery and mountains. - Shirafune Grand Hotel (Matsumoto)

Courtyard - Shirafune Grand Hotel (Matsumoto)

A traditional Japanese room with tatami flooring, a low table, and a television on a stand. - Shirafune Grand Hotel (Matsumoto)

A traditional Japanese-style room with tatami mats, wooden furniture, and large windows offering a view of greenery. - Shirafune Grand Hotel (Matsumoto)

Shirafune Grand Hotel offers a serene atmosphere with its indoor mineral hot spring and garden setting. Guests appreciate the practical amenities including a bar, complimentary in-room WiFi, convenient laundry facilities, and on-site karaoke for evening entertainment.

Very good

Popular amenities

Parking included
Free Wi-Fi
Air-conditioning
Bar
Laundry room

additional charges may apply

30 Aug - 31 Aug

Room options

Check availability for these dates

Tonight

Aug 4 - Aug 5

Tomorrow

Aug 5 - Aug 6

All rooms

3+ beds

2 beds

Showing 3 of 3 rooms

A room with a large window, a wooden table, and two chairs.

Japanese-Style Room

Mountain view
1 bedroom
Sleeps 4
4 Single Futons
Free Wi-Fi

A hotel room with two beds, a wooden wardrobe, a nightstand with a lamp, and a framed picture on the wall.

Basic Twin Room

Mountain view
194 sq ft
1 bedroom
Sleeps 2
2 Single Beds
Free Wi-Fi

Japanese-Style Room

Mountain view
1 bedroom
Sleeps 4
4 Single Futons
Free Wi-Fi

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About the area

Matsumoto is home to Shirafune Grand Hotel. Hirayu Onsen and Shinhotaka Ropeway are worth checking out if an activity is on the agenda. Visit our Matsumoto travel guide

4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515

What's nearby

Chubu-Sangaku National Park
1 min walk - 0.0 miles
Hirayu Onsen
24 min drive - 10.6 miles
Taisho Pond
26 min drive - 10.4 miles
Kappa Bridge
34 min drive - 13.3 miles
Kamikochi Visitor Center
34 min drive - 13.3 miles

Getting around

Shin Shimashima Station
45 min drive
Matsumoto (MMJ-Shinshu - Matsumoto)
71 min drive

Restaurants

もみの木
15 min drive
レストランやまぼうし
17 min drive
アルプスホルン
15 min drive
グレンパークさわんど
5 min drive
レストラン乗鞍
16 min drive

About this property

Shirafune Grand Hotel

Property highlights
Take advantage of an indoor mineral hot spring (onsen), a garden and laundry facilities at Shirafune Grand Hotel. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
- Free self-parking
- Japanese breakfast (surcharge), hot springs on-site and luggage storage
- Karaoke and a front desk safe
Room features
All 50 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
Bathrooms with separate baths/showers and free toiletries

Similar properties

Hot tub
Spa
Free Wi-Fi
Restaurant

additional charges may apply

1 Sept - 2 Sept

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 to 2,200 for adults and JPY 1,500 to 1,500 for children
A bar/lounge

Things to do

Hot springs
Karaoke

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

No housekeeping service
Turndown service

Outdoors

Garden

Spa

Hot springs
Public bath open from 3:00 PM - 10:00 AM
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Yukata (Japanese robes)

Accessibility

No lift

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Towels provided

Entertainment

Flat-screen TV

Food and drink

Refrigerator

More

Air conditioning
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 9 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for Japanese breakfast: approximately JPY 2200 to 2200 for adults and JPY 1500 to 1500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Shirafune Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shirafune Grand Hotel?

As of 4 Aug 2026, prices found for a 1-night stay for 2 adults at Shirafune Grand Hotel on 30 Aug 2026 start from £228, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shirafune Grand Hotel?

Self-parking is free at this property.

What time is check-in at Shirafune Grand Hotel?

Check-in start time: 3 PM; check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Shirafune Grand Hotel?

Checkout is at 10 AM.

Where is Shirafune Grand Hotel located?

Situated in Matsumoto, this hotel is within 9 miles (15 km) of Chubu-Sangaku National Park, Mt. Norikura Snow Resort and Ichinose Meadow. Yoshigoro Falls and Ushidome Pond are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

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Shirafune Grand Hotel Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

7.6

Property conditions & facilities

Verified review

10/10 Excellent

john

14 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.

Stayed 3 nights in Jul 2023

Verified review

10/10 Excellent

Bruce

12 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities

excellent

Stayed 1 night in Aug 2023

Verified review

8/10 Good

たかふみ

24 Jul 2026

Liked: Cleanliness, staff & service

温泉と料理、スタッフの対応全てとても良かったです。設備が古いままなのと部屋のWIFIが切れやすいのはいまいちでした。

Stayed 1 night in Jul 2026

Verified review

4/10 Poor

カツヨシ

5 Jun 2026

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

部屋のテレビの電源が入らない。部屋のシャワートイレの使い方注意がドアに貼ってありその通りに操作しても作動しない。食事は内容、量共に良かった

Stayed 1 night in Jun 2026

Verified review

8/10 Good

KAZUTAKA

4 May 2026

Liked: Staff & service

エアコン調整難しい

Stayed 1 night in May 2026

Verified review

8/10 Good

KIN KEUNG

4 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

酒店位處山中，十分寧靜風景良好，推介駕車到附近展望台觀景。SPA環境理想室外池日間遠觀山景，晚上望月色，絕對享受。膳食滿意職員態度良好，駕車到酒店有一大段山路，路窄彎多要小心，宜太陽下山前到酒店，否則晚上在山中駕車有點危險。房間是傳統日式十分滴意。

Stayed 1 night in Oct 2025

Verified review

8/10 Good

Hidekazu

24 Oct 2025

Liked: Cleanliness, staff & service, amenities

宿は清潔で、スタッフも皆さん親切丁寧です。ちょっとしたことでも笑顔で対応して下さいます。露天風呂は温度低め、サウナは故障中(男湯)。時期的にもう少し湯温が高いと嬉しい。脱衣所の扇風機は埃が凄い。部屋も脱衣所もゴミ箱にゴミ袋は設置されておらず、ゴミ箱に直接入れる形。衛生面を考えるならビニール袋が欲しい所。浴衣はサイズの割に長さは短め。食事は朝夕共にバイキングではなく、指定席で落ち着いて頂ける。野菜中心ですが、量も多く、朝夕どちらも大満足です。お酒の種類はあまり多くない。近くに泊まる際は候補にしたい１宿でした。

Stayed 1 night in Oct 2025

Verified review

10/10 Excellent

S

20 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ご飯も美味しく温泉も素晴らしいです。交通の便はよくありませんが、それを加味しても素晴らしい経験ができます。

Stayed 2 nights in Oct 2025

Verified review

8/10 Good

Tokuhito

14 Aug 2025

Liked: Cleanliness, staff & service

館内WiFiが少し不安定以外、とても良かった

Stayed 2 nights in Aug 2025

Verified review

6/10 Okay

Atsushi

12 May 2025

白濁の湯かと思っていたのですが、そうでは無かったです。

Stayed 1 night in May 2025

Verified review

8/10 Good

Wing Fung

18 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

職員很有禮，房間偏小，提供的早、晚餐很豐富。溫泉很好，唯一的缺點是房間沒有冷氣，只有暖氣，我們在日間有點熱，需要開窗。

Verified review

6/10 Okay

SATOMI

15 Oct 2024

Liked: Cleanliness, staff & service, amenities

静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。

Stayed 1 night in Oct 2024

Verified review

6/10 Okay

おさむ

6 Sept 2024

Liked: Staff & service

Disliked: Property conditions & facilities

温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。

Stayed 1 night in Sep 2024

Verified review

4/10 Poor

のぶゆき

5 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

宿泊料金の割に部屋の狭さにびっくりしました。悲しすぎる…

Stayed 1 night in Sep 2024

Verified review

6/10 Okay

ゆうぞう

20 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

マスクをしてて聞きにくい。

Stayed 2 nights in Aug 2024

Verified review

8/10 Good

正仁

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

食事がとても良かったです。

Stayed 1 night in Jul 2024

Verified review

8/10 Good

????

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

静かで良かった

Stayed 1 night in Jul 2024

Verified review

8/10 Good

noriaki

9 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。お料理も品数も多く味付けもあっさりして美味しかったです。

Stayed 1 night in Mar 2024

Verified review

10/10 Excellent

YoungJun

24 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.

Stayed 1 night in Oct 2023

Verified review

10/10 Excellent

Po Ying

25 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

美味的一泊兩食，舒服既溫泉

Stayed 1 night in May 2023

Verified review

8/10 Good

Keiko

8 Jan 2023

Liked: Staff & service, amenities

温泉が素晴らしい。

Verified review

10/10 Excellent

KATSUYUKI

28 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。

Stayed 1 night in Sep 2022

Verified review

8/10 Good

YAEKO

26 Sept 2022

Liked: Cleanliness, staff & service, amenities

当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。

Stayed 1 night in Sep 2022

Verified review

8/10 Good

Verified traveller

15 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホッコリ癒され宿

白骨温泉は何度か訪れていますが、こちらの宿は初めて宿泊しました。高級温泉宿とは違いますが、お部屋もお食事も、悪くなかったです。お盆のハイシーズンでしたが、値段相応と言った感じでしょうか。それからお食事の時の女性の方が、お話が面白くて、とてもホッコリ癒されました。お元気で頑張ってくださいね。

Stayed 1 night in Aug 2022

Verified review

6/10 Okay

masayuki

19 Apr 2022

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

女性スタッフたちの対応は大変よかったが、出迎えの男性スタッフたちはこちらは車椅子なのに荷物を持ってはくれなかった。

Stayed 1 night in Apr 2022

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Shirafune Grand Hotel

Choose dates to view prices

Photo gallery for Shirafune Grand Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Japanese-Style Room

Japanese-Style Room

View all photos for Basic Twin Room

Basic Twin Room

Japanese-Style Room

About the area

What's nearby

Getting around

Restaurants

About this property

Shirafune Grand Hotel

Similar properties

Matsumoto Hotel Kagetsu

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Spa

Accessibility

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

Shirafune Grand Hotel Reviews

Very good

8.6

9.0

8.8

7.6

Reviews

10/10 Excellent

john

john

10/10 Excellent

Bruce

Bruce

8/10 Good

たかふみ

たかふみ

4/10 Poor

カツヨシ

カツヨシ

8/10 Good

KAZUTAKA

KAZUTAKA

8/10 Good

KIN KEUNG

KIN KEUNG

8/10 Good

Hidekazu