Title: Shirafune Grand Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shirafune Grand Hotel Hotel in Matsumoto with free parking ![Hot springs](https://images.trvl-media.com/lodging/21000000/20180000/20179600/20179505/963c46a7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Flat-screen TV](https://images.trvl-media.com/lodging/21000000/20180000/20179600/20179505/bd456314.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/21000000/20180000/20179600/20179505/06dd06f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/21000000/20180000/20179600/20179505/f30fd2b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/21000000/20180000/20179600/20179505/755e2801.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shirafune Grand Hotel offers a serene atmosphere with its indoor mineral hot spring and garden setting. Guests appreciate the practical amenities including a bar, complimentary in-room WiFi, convenient laundry facilities, and on-site karaoke for evening entertainment. 8.4 Very good ## Popular amenities - Bar - Laundry - Parking included - Air conditioning - Free WiFi £207 17 Nov - 18 Nov ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=20179505&PinnedHotelID=20179505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=20179505&PinnedHotelID=20179505&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=20179505&PinnedHotelID=20179505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=20179505&PinnedHotelID=20179505&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=20179505&PinnedHotelID=20179505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=20179505&PinnedHotelID=20179505&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=20179505&PinnedHotelID=20179505&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=20179505&PinnedHotelID=20179505&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ![Japanese-Style Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/21000000/20180000/20179600/20179505/bb1dac42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room ### Highlights Air conditioning Fridge Flat-screen TV Hairdryer Separate bath and shower Private bathroom In-room safe - Sleeps 4 - 4 Single Futons ![Basic Twin Room | In-room safe, free WiFi](https://images.trvl-media.com/lodging/21000000/20180000/20179600/20179505/faec7d50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room ### Highlights Air conditioning Fridge Flat-screen TV Hairdryer Separate bath and shower Private bathroom In-room safe - 194 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Shirafune-Grand-Hotel.h20179505.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMatsumoto-Hotels-Shirafune-Grand-Hotel.h20179505.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.15282%2C137.62875&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RXOjmFiWfatT-64JyHsH7eRHegg=) 4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515 #### What's nearby - Mt. Norikura Snow Resort - 11 min drive - 4.3 miles - Hirayu Onsen - 14 min drive - 10.0 miles - Taisho Pond - 15 min drive - 10.0 miles - Kappa Bridge - 20 min drive - 12.9 miles - Shinhotaka Ropeway - 34 min drive - 23.3 miles #### Getting around - Shin Shimashima Station - 40 min drive #### Restaurants - ‪グレンパークさわんど - ‬5 min drive - ‪もみの木 - ‬15 min drive - ‪アルプスホルン - ‬15 min drive - ‪あんき屋 - ‬14 min drive - ‪食事処よし本 - ‬15 min drive ## About this property ### Shirafune Grand Hotel Property highlights Take advantage of an indoor mineral hot spring (onsen), a garden and laundry facilities at Shirafune Grand Hotel. In addition to a bar, guests can connect to free in-room WiFi. You'll also find perks such as: - Free self-parking - Hot springs on-site, luggage storage and karaoke - A front desk safe Room features All 50 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with separate baths/showers and free toiletries ## Similar properties ![Reception](https://images.trvl-media.com/lodging/3000000/2700000/2693400/2693345/9b8aa2e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Takumi no Yado Miyama Ouan Takayama - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 223 reviews £234 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2693345&PinnedHotelID=2693345&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/35000000/34760000/34752400/34752303/f3f8777c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Okuhida Hot Spring Hirayukan Takayama - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 43 reviews £153 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=34752303&PinnedHotelID=34752303&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/14000000/13580000/13580000/13579952/5363fdc2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Okuhida Garden Hotel Yakedake Takayama - 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Pet-friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 76 reviews £101 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=16259377&PinnedHotelID=16259377&HadPinnedHotel=true®ionId=-1&adults=2) ![Natural pool](https://images.trvl-media.com/lodging/16000000/15520000/15518200/15518179/250ec247.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shinzanso Takayama - Parking included - Free WiFi - Air conditioning - Breakfast available 9.0 Wonderful 96 reviews £85 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=15518179&PinnedHotelID=15518179&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A bar/lounge ### Things to do - Hot springs - Karaoke ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - No housekeeping service - Turndown service ### Outdoors - Garden ### Spa - Hot springs - Public bath open from 3:00 PM - 10:00 AM - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Yukata (Japanese robes) ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Refrigerator ### More - Air conditioning - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 9 AM - 9 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Shirafune Grand Hotel Matsumoto Shirafune Grand Matsumoto Shirafune Grand Shirafune Grand Hotel Hotel Shirafune Grand Hotel Matsumoto Shirafune Grand Hotel Hotel Matsumoto ## Frequently asked questions ### Is Shirafune Grand Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Shirafune Grand Hotel? > As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Shirafune Grand Hotel on 17 Nov 2025 start from £206.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Matsumoto-Hotels-Shirafune-Grand-Hotel.h20179505.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Shirafune Grand Hotel? > Self-parking is free at this property. ### What time is check-in at Shirafune Grand Hotel? > Check-in start time: 3 PM; check-in end time: 6 PM. ### What time is check-out at Shirafune Grand Hotel? > Checkout is at 10 AM. ### Where is Shirafune Grand Hotel located? > Situated in Matsumoto, this hotel is within 6 miles (10 km) of Chubu-Sangaku National Park, Mt. Norikura Snow Resort and Ichinose Meadow. Yoshigoro Falls and Ushidome Pond are also within 9 miles (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shirafune Grand Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 18 8 - Good 14 6 - Okay 9 4 - Poor 1 2 - Terrible 0 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 7.4/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 8/10 Good #### Hidekazu 24 Oct 2025 Liked: Cleanliness, staff & service, amenities 宿は清潔で、スタッフも皆さん親切丁寧です。ちょっとしたことでも笑顔で対応して下さいます。 露天風呂は温度低め、サウナは故障中(男湯)。時期的にもう少し湯温が高いと嬉しい。脱衣所の扇風機は埃が凄い。 部屋も脱衣所もゴミ箱にゴミ袋は設置されておらず、ゴミ箱に直接入れる形。衛生面を考えるならビニール袋が欲しい所。 浴衣はサイズの割に長さは短め。 食事は朝夕共にバイキングではなく、指定席で落ち着いて頂ける。野菜中心ですが、量も多く、朝夕どちらも大満足です。 お酒の種類はあまり多くない。 近くに泊まる際は候補にしたい１宿でした。 ##### Hidekazu Stayed 1 night in Oct 2025 ### 10/10 Excellent #### S 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ご飯も美味しく温泉も素晴らしいです。交通の便はよくありませんが、それを加味しても素晴らしい経験ができます。 ##### S Stayed 2 nights in Oct 2025 ### 8/10 Good #### Tokuhito 14 Aug 2025 Liked: Cleanliness, staff & service 館内WiFiが少し不安定以外、とても良かった ##### Tokuhito Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Atsushi 12 May 2025 白濁の湯かと思っていたのですが、そうでは無かったです。 ##### Atsushi Stayed 1 night in May 2025 ### 8/10 Good #### Wing Fung 18 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 職員很有禮， 房間偏小， 提供的早、晚餐很豐富。 溫泉很好， 唯一的缺點是房間沒有冷氣， 只有暖氣， 我們在日間有點熱， 需要開窗。 ##### Wing Fung ### 6/10 Okay #### SATOMI 15 Oct 2024 Liked: Cleanliness, staff & service, amenities 静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。 ##### SATOMI Stayed 1 night in Oct 2024 ### 6/10 Okay #### おさむ 6 Sept 2024 Liked: Staff & service Disliked: Property conditions & facilities 温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。 ##### おさむ Stayed 1 night in Sep 2024 ### 4/10 Poor #### のぶゆき 5 Sept 2024 Disliked: Cleanliness, amenities, property conditions & facilities 宿泊料金の割に部屋の狭さにびっくりしました。 悲しすぎる… ##### のぶゆき Stayed 1 night in Sep 2024 ### 6/10 Okay #### ゆうぞう 20 Aug 2024 Liked: Cleanliness, amenities, property conditions & facilities マスクをしてて聞きにくい。 ##### ゆうぞう Stayed 2 nights in Aug 2024 ### 8/10 Good #### 正仁 30 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities 食事がとても良かったです。 ##### 正仁 Stayed 1 night in Jul 2024 ### 8/10 Good #### ???? 28 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 静かで良かった ##### ???? Stayed 1 night in Jul 2024 ### 8/10 Good #### noriaki 9 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities 従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。 お料理も品数も多く味付けもあっさりして美味しかったです。 ##### noriaki Stayed 1 night in Mar 2024 ### 10/10 Excellent #### YoungJun 24 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다. ##### YoungJun Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Bruce 12 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities excellent ##### Bruce Stayed 1 night in Aug 2023 ### 10/10 Excellent #### john 14 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating. ##### john Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Po Ying 25 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities 美味的一泊兩食， 舒服既溫泉 ##### Po Ying Stayed 1 night in May 2023 ### 8/10 Good #### Keiko 8 Jan 2023 Liked: Staff & service, amenities 温泉が素晴らしい。 ##### Keiko ### 10/10 Excellent #### KATSUYUKI 28 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。 ##### KATSUYUKI Stayed 1 night in Sep 2022 ### 8/10 Good #### YAEKO 26 Sept 2022 Liked: Cleanliness, staff & service, amenities 当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。 ##### YAEKO Stayed 1 night in Sep 2022 ### 8/10 Good #### Verified traveller 15 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ホッコリ癒され宿 白骨温泉は何度か訪れていますが、こちらの宿は初めて宿泊しました。 高級温泉宿とは違いますが、お部屋もお食事も、悪くなかったです。お盆のハイシーズンでしたが、値段相応と言った感じでしょうか。 それからお食事の時の女性の方が、お話が面白くて、とてもホッコリ癒されました。お元気で頑張ってくださいね。 ##### Verified traveller Stayed 1 night in Aug 2022 ### 6/10 Okay #### masayuki 19 Apr 2022 Liked: Cleanliness Disliked: Amenities, property conditions & facilities 女性スタッフたちの対応は大変よかったが、出迎えの男性スタッフたちはこちらは車椅子なのに荷物を持ってはくれなかった。 ##### masayuki Stayed 1 night in Apr 2022 ### 10/10 Excellent #### YOSHIAKI 22 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### また行きたい。 親切な対応で気持ちよかったです。 ##### YOSHIAKI Stayed 1 night in Mar 2022 ### 10/10 Excellent #### Marnelie 30 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort very mysterious ![](https://a.travel-assets.com/ugc/hotel-reviews/E98EF317C4393957E5F12ED91A9B5369A49AB46D1643537962996.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marnelie Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Verified traveller 24 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 家族４人で宿泊させていただきました。 館内及び部屋は非常に清潔で、従業員の方々対応も丁寧で、心地よく過ごさせて頂きました。 温泉は内湯、露天風呂とも大きくはありませんが、とても気持ちよく快適でした。 ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller 12 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 泉質は言うまでもなく、良かったです。中学生の子供がサウナ好きなので、サウナがありよかったです。 お部屋も清潔で、入った瞬間に抹茶のような、畳の井草のようないい匂いがし非常に満足です。 ##### Verified traveller Stayed 1 night in Mar 2020 ## Expedia's Latest Trends ### Hotels > [Spa Hotels in Leicestershire](https://www.expedia.co.uk/Destinations-In-Leicestershire-Spa-Hotels.0-0-d6046221-tSpaHotels.Hotel-Filter-Destinations) > > [Tony Asga - 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