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Reviews of Hotel Montagne Matsumoto

3 out of 5
Hotel Montagne Matsumoto
Habaue 3-2, Matsumoto, Nagano-ken

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 157 reviews" "
Rating 8 - Good. 76 out of 157 reviews" "
Rating 6 - Okay. 33 out of 157 reviews" "
Rating 4 - Poor. 5 out of 157 reviews" "
Rating 2 - Terrible. 2 out of 157 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Sumit

Liked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Eileen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2023

10/10 Excellent

Slawomir Piotr, Machida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Heu YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory stay in a convenient location
The hotel located on a quiet street near the train station. It’s convenient at reasonable price, overall it’s satisfactory.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Tom, Sydney

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Convenient to the train station
This hotel is only good for one or at most two nights. The rooms were very small, breakfast was limited and the same each day. Staff spoke almost no English, so was hard to ask for assistance.
Stayed 4 nights in Nov 2017

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Best hotel during my 2 week holiday in Japan. Close to JR Matsumoto, friendly staff.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Josephine

Stayed 1 night in May 2017

8/10 Good

Karine, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, near the train so it's very nconvenient when you travel a lot. We would have take the breakfast there but the price was the same form my children(11 and 10) so it was to expensive for us.

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, nice view of mountains.
Close to Matsumoto station, only 2 minute walk straight from Station West Exit, the Hotel building can be spot easily from the station hall. Hotel is on the quiet, residence side of the station. 15 minute-walk to Matsumoto castle. Our twin room was clean and spacious, comfortable for 4 people and large luggage. It has nice view of mountains. Buffet breafast was just ok, not many selections for both Asian and Western style. Food are same every day. In our booking, we booked 2 adults 2 children, but when we checked in the hotel charged us extra fee for breakfast for 2 children which was 1100 JPY for an 8yo and 550 JPY for a 4yo which was a bit expensive as to limited food. My children didn't eat much, all they can eat every morning was just 2 sausages, a bowl of cereal, a cup of juice. However, when we booked half-board, we didn't know it would be a Chinese ordered buffet style (you can order and eat as much as you can). We though it should be served as set menu or a la cart so we didn't want to pay extra for our kids for their own food. We thought we could share ours for them. After some confusing discussion due to language barrier, the manager at front desk came and offer free dinner for our kids which made us happier even though that our kids didn't eat much. Again, dinner menu was the same every day. The only benefit was we didn't have to walk outside in the cold weather roaming for food. However, we missed the chance to try a lots of local nice food in surrounding area.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel close to train station but is at the back. Reaching there late at night is a bit scary. Good thing is that it is quite safe in Japan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and nice hotel
Good value hotel located just behind the train station in a pretty quiet neighborhood. Beds weren't super comfortable.

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Room's clean and staffs are helpful. Great location! It's near to the JR station and walkable distant various attraction.

10/10 Excellent

Griff, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel.
Clean and well-located business hotel beside train station. Very quiet and good facilities. Walking distance to downtown area, grocery store, shopping.

8/10 Good

Chung-Feng, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and great location
Old hotel, but still clean and comfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness
Value for money hotel
Simple hotel which serves our needs. The wide variety of food on the other side of the hotel was great.

6/10 Okay

Stephen, Melbourne

Liked: Cleanliness
Convenient, simple hotel option
Very convenient traveller's hotel right next to station and perfect for an overnight stay. Easy walk-able distance to the City's main eatery's and around 15 walk to the castle.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for one stay
Close to the train station. Two min walk. Cant beat that.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, convenient location near station.
We enjoyed our stay. We accidentally booked a smoking room, and the carpet and chair were noticeably worn, but everything else was impeccable. We'd definitely stay at this hotel again.

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
A bed for the night
It was only for an overnight stop over and we purchased food from a large supermarket. The hotel was a little out of the way for restaraunts

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

いちろう

Business traveller
コストバランスのいいホテルでした。
Stayed 1 night in Apr 2024

8/10 Good

たえこ

Liked: Cleanliness, staff & service, property conditions & facilities
便利。駅に近い。
Stayed 1 night in Mar 2024

10/10 Excellent

Tsugio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
清潔で駅近くにしては静かな部屋に泊めていただきました。大変満足です。
Stayed 1 night in Nov 2023

10/10 Excellent

SHIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅近の立派なホテル
松本駅西口（アルプス口）からすぐの所にあり、結婚披露宴、宴会、会議などもできる立派なホテルです。 北アルプスがとても綺麗に見えます。 フロント係の方は笑顔で接客が素晴らしく、チェックイン前の荷物預かりも快くして頂き、観光に便利でした。 お部屋はシングル広めで清潔、ベッドも快適でよく眠れました。 3Fだったので北アルプスは少し見えた程度でしたが、上層階からはよく見えると思います。 浴室も清掃が行き届いて綺麗でしたが少し臭いが気になりました。 シャンプー類がポーラでとても良かったのですが、置き場所が浴槽から少し遠く感じました。 シャワーの水圧が少し調節しづらかった感じがありました。 お部屋には必要最低限の歯ブラシセット、シャワーキャップ、カミソリ、クシがあり環境に配慮していると思いました。 食事は付けなかったのですが、1Fのレストランは人気があるようで駐車場が満車でした。 繁華街とは逆の出口にありますが、駅近なので便利で隣にあるおやきのお店のおやきがとても美味しかったのが良かったです。 駅近なのに夜も静かだし、お薦めです。
Stayed 1 night in Oct 2023

2/10 Terrible

SHIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 추천하지 않고 싶습니다. 마쓰모토역과 가깝다는 점외 추천할 내용이 없습니다.
Stayed 1 night in Oct 2023

6/10 Okay

MOTOI

Stayed 1 night in Oct 2023

4/10 Poor

Fumihiko

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
清掃が全体の見た目はともかく、拭き取っている雑巾が汚れていたか、生乾きで放置したものを使っていたのか、トイレ周辺が臭く、アルコールで拭き取っても匂いが取れなかった。テレビ横にお手拭きの袋が落ちていたり、雑な対応なのではないかと思われれてしまう。施設は古いので、細かなところで、残念に思われるところがあった。

10/10 Excellent

kazuhiko

Liked: Staff & service
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
繁華街（お城口）とは反対側で周りは静かです。出口出て自転車置き場（線路）に沿って1〜2分で着きます。コンビニまでは少し歩きます。化粧水などのアメニティはあったのか分かりませんでしたが、チェックアウト時にフロントに入浴剤があるのに気付いたので、もしかしたらあったのがしれませんが、案内はありませんでした。 夕食は付けていないので評価出来ませんが、朝食は蕎麦以外には特に郷土っぽいものは無く、値段の割には…といった感じでした。
Stayed 1 night in Sep 2023

6/10 Okay

Nozomu

Stayed 1 night in Jul 2023

8/10 Good

Kuniyasu

Stayed 1 night in Jun 2023

8/10 Good

まさとし

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Izuru

Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

ゆうき

Stayed 1 night in Dec 2022

8/10 Good

Kenichi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広めで、過ごしやすかったです、3階でしたので、窓は小さかったです。
Stayed 2 nights in Sep 2022

6/10 Okay

ヒロキ

Travelled with family
Liked: Cleanliness, property conditions & facilities
夕食オーダーバイキングだったが1品の量が少なすぎる、味ももう少し工夫してほしいとこら
Stayed 1 night in Sep 2022

6/10 Okay

いずみ

Travelled with family
駅からよかったです。
Stayed 1 night in Sep 2022

6/10 Okay

Hideaki

Stayed 1 night in Aug 2022

8/10 Good

アツシ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応、ホテルの清潔さなどは申し分ありませんでした。一点だけ気になったのは、意外と隣室のドアが閉まる音などが聞こえることです。夜中で静かなために余計に気になりました。
Stayed 1 night in Aug 2022

10/10 Excellent

HIDEYOSHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近のとても良い場所。
Stayed 1 night in Aug 2022

10/10 Excellent

shigeru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Atsushi

Liked: Staff & service
駅の裏側で繁華街とは逆ですが、駅近でまあ便利です。
Stayed 1 night in May 2022

10/10 Excellent

ヒロユキ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
松本に何回も行ってるのですが某有名なビジネスホテルチェーンに泊まっていましたが車の車高が高くコチラを予約しました。 客室は古さを感じますが電気連絡からしてホテルスタッフさんの対応が大変良かったです。ホテル内の中華屋さんで食事をしましたが昼飲みして寝てしまって1時間も遅れたのですが対応が良すぎて申し訳なかったです。 コレから松本泊はコチラにします。
Stayed 1 night in May 2022