Title: Hoshino Resorts KAI Nikko Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hoshino Resorts KAI Nikko Lakefront ryokan with free breakfast and spa services ![In-room safe, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/18000000/17910000/17903100/17903043/08a5db50.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Public bath](https://images.trvl-media.com/lodging/18000000/17910000/17903100/17903043/60388319.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/18000000/17910000/17903100/17903043/27927496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/18000000/17910000/17903100/17903043/ef9893cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-style Room with Lake View WL4 | In-room safe, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/18000000/17910000/17903100/17903043/c05c7567.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Lake Chūzenji, Hoshino Resorts KAI Nikko offers a peaceful getaway with indoor mineral hot springs and on-site shopping. Guests can connect with free WiFi, book massage or spa treatments, and start their day with local cuisine for breakfast. 9.2 Wonderful ## Popular amenities - 24/7 front desk - Spa - Breakfast included - Housekeeping - Air conditioning - Parking included ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=17903043&PinnedHotelID=17903043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=17903043&PinnedHotelID=17903043&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=17903043&PinnedHotelID=17903043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=17903043&PinnedHotelID=17903043&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=17903043&PinnedHotelID=17903043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=17903043&PinnedHotelID=17903043&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=17903043&PinnedHotelID=17903043&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=17903043&PinnedHotelID=17903043&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 5 of 5 rooms ![View from room](https://images.trvl-media.com/lodging/18000000/17910000/17903100/17903043/412b4772.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room with Lake View WL4 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge Flat-screen TV Separate bath and shower Hairdryer Bidet Private bathroom Free bottled water - 775 sq ft - Lake view - Sleeps 4 - 4 Single Beds ![View from room](https://images.trvl-media.com/lodging/18000000/17910000/17903100/17903043/412b4772.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room with Lake View WL2 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge Flat-screen TV Separate bath and shower Hairdryer Bidet Private bathroom Free bottled water - 646 sq ft - Lake view - Sleeps 2 - 2 Single Beds ![View from room](https://images.trvl-media.com/lodging/18000000/17910000/17903100/17903043/412b4772.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Suite with Lake View WL6 8.0 Very good 1 review ### Highlights Air conditioning Fridge Flat-screen TV Separate bath and shower Hairdryer Bidet Private bathroom Free bottled water - 1076 sq ft - Lake view - Sleeps 6 - 6 Single Beds ![Japanese-style Room with Mountain View WY4 | In-room safe, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/18000000/17910000/17903100/17903043/9ebf1334.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room with Mountain View WY4 ### Highlights Air conditioning Fridge Flat-screen TV Separate bath and shower Hairdryer Bidet Private bathroom Free bottled water - 775 sq ft - Mountain view - Sleeps 4 - 4 Single Beds ![In-room safe, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/18000000/17910000/17903100/17903043/fe7933ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style Room with Mountain View WY2 ### Highlights Air conditioning Fridge Flat-screen TV Separate bath and shower Hairdryer Bidet Private bathroom Free bottled water - 646 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNikko-Hotels-Hoshino-Resorts-KAI-Nikko.h17903043.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.73679%2C139.49600&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Xv8PdPqzVh7b8NJGQm3nMi8O_PY=) 2482-1 Chugushi, Nikko, Tochigi, 321-1661 #### What's nearby - Nikko National Park - 1 min walk - 0.0 miles - Lake Chūzenji - 3 min walk - 0.2 miles - Tochigi Prefectural Nikko Natural Science Museum - 8 min walk - 0.4 miles - Chuzenji Temple - 11 min walk - 0.6 miles - Kegon Falls - 12 min walk - 0.7 miles #### Getting around - Nikko Station - 26 min drive #### Restaurants - ‪赤沼茶屋 - ‬13 min drive - ‪お食事処 なんたい - ‬10 min walk - ‪すいとん つみっこ - ‬11 min walk - ‪日光ゆば つるや中禅寺店 - ‬7 min walk - ‪ザ・ロビーラウンジ - ‬3 min walk ## About this property ### Hoshino Resorts KAI Nikko Upscale ryokan near Lake Chūzenji Located close to Kegon Falls, Hoshino Resorts KAI Nikko provides free breakfast (local cuisine), an indoor mineral hot spring (onsen) and shopping on-site. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a library and a restaurant. Additional perks include: - Free self-parking - Hot springs on-site, 1 meeting room and a 24-hour front desk - Smoke-free property and a lift Room features All guest rooms at Hoshino Resorts KAI Nikko boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes. Extra conveniences in all rooms include: - Highchairs, baby baths and children's dinnerware - Bathrooms with separate baths/showers and bidets - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/49000000/48650000/48642400/48642334/14f28dd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Nikko Nikko - Hot tub - Spa - Free WiFi - Restaurant 9.4 Exceptional 75 reviews £674 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=48642334&PinnedHotelID=48642334&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 King Bed | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer](https://images.trvl-media.com/lodging/65000000/64740000/64732400/64732385/ef083b90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Tochigi Nikko Nikko - Parking included - Free WiFi - Air conditioning - Laundry 9.4 Exceptional 307 reviews £94 1 Dec - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 296 reviews £187 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=12812175&PinnedHotelID=12812175&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/10000000/9500000/9492600/9492548/37e55a55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nikko Kanaya Hotel Nikko - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 455 reviews £88 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=9492548&PinnedHotelID=9492548&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/10000000/9640000/9634200/9634199/baa54455.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chuzenji Kanaya Hotel Nikko - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 239 reviews £105 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=9634199&PinnedHotelID=9634199&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/75000000/74740000/74739700/74739636/eba1978e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamenoi Hotel Okunikko Nikko - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 140 reviews £67 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=74739636&PinnedHotelID=74739636&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Twin Room | In-room safe, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/23000000/22520000/22519500/22519486/872dd975.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hatago Nagomi Nikko - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 140 reviews £216 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=22519486&PinnedHotelID=22519486&HadPinnedHotel=true®ionId=-1&adults=2) ![[Dog-friendly] Room for 4 People, Non Smoking | Desk, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/73000000/72620000/72617600/72617593/1e8a91da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rakuten STAY Nikko Hoden Nikko - Kitchen - Washer - Dryer - Parking included 8.8 Excellent 111 reviews £107 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=72617593&PinnedHotelID=72617593&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free local cuisine breakfast available daily 7:30 AM to 9:00 AM - A restaurant - Kaiseki meal ### Things to do - Hot springs - Library - Shopping ### Family friendly - Baby bath - Baby toys - Children's dinnerware - Children's toys - High chair - In-room refrigerator ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - In a national park - On a lake ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa services ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning - Geta (wooden sandals) - Laptop workspace - Phone - Safe - Tatami (woven mat) flooring ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6:00 PM ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hoshino Resorts KAI Nikko Inn Hoshino Resorts KAI Inn Hoshino Resorts KAI Hoshino Resorts KAI Nikko Nikko Hoshino Resorts KAI Nikko Ryokan Hoshino Resorts KAI Nikko Ryokan Nikko ## Frequently asked questions ### Is Hoshino Resorts KAI Nikko pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hoshino Resorts KAI Nikko? > Self-parking is free at this property. ### What time is check-in at Hoshino Resorts KAI Nikko? > Check-in start time: 3 PM; check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at Hoshino Resorts KAI Nikko? > Checkout is at noon. ### Where is Hoshino Resorts KAI Nikko located? > Situated in the historical district, this ryokan is within a 15-minute walk of Lake Chūzenji and Kegon Falls. Nikko Yumoto Onsen and Nikko Yumoto Ski Area are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hoshino Resorts KAI Nikko Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.8 Location ### 9.6 Staff & service ### 8.4 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 41 8 - Good 22 6 - Okay 2 4 - Poor 2 2 - Terrible 0 ### 10/10 Excellent #### Fernanda 8 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Lovely place in a gorgeous setting. ##### Fernanda Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Chun Ling 10 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excellent experience , staffs are very helpful ##### Chun Ling Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Ronald 16 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful setting on Japan’s highest lake, over 4,000 feet above sea level. Classical Japanese architecture with spacious rooms, gorgeous views, delightful staff and great amenities. ##### Ronald Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Keith 15 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Incredible, high class, quality accommodation and luxury cuisine. Kaiseki dinners were simply magnificent. Service was impeccable. Absolutely superb. Should really award 6 stars. ##### Keith Stayed 2 nights in Jun 2023 ### 8/10 Good #### brendan 27 Jun 2023 Liked: Cleanliness, staff & service Service was amazing and rooms were the size of a small apartment. Only gripe would be that the pictures on expedia make it seem like you have unobstructed views of the lake. However, the room we were given you can only partially see the lake as there is another building in front of the hotel. ##### brendan Stayed 2 nights in Jun 2023 ### 8/10 Good #### Loelia 12 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous location. Good size Japanese style rooms. Lovely Onsen. Good Kai-seki dining option but no Western style breakfast. No bar. ##### Loelia Stayed 2 nights in Nov 2023 ### 6/10 Okay #### Verified traveller 12 Jan 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities the room was dated... no art decoration/flowers...meals were good but there's no chef's name on the menu... view was good ![](https://a.travel-assets.com/ugc/hotel-reviews/EA3AC3F58FFFD48B20236949EFC5AA7804786A711705075621059.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8458AB005F076F5C741FF1763059A1EC39F3E2B21705075621016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B6FACDE61EDA9DB9DED1AAC97CC8D39281CFB8551705075620820.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FE779DCD7542A9DACC99CF721ACB9D5AADA9D4F61705075620912.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Ching Yi 2 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 位於湖邊，房間2大窗面對湖景，景觀很美。空間很大，很舒服。 住宿是一泊二食，食物很精緻。 飯店服務也很專業。 ##### Ching Yi Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Anna 2 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 美景 整體非常好，湖景房非常震撼，很美。 ![](https://a.travel-assets.com/ugc/hotel-reviews/8F59F83343C163DF08B71E811A4A78E2FEB06CBF1675354298798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anna Stayed 1 night in Jan 2023 ### 4/10 Poor #### Wah Ming 20 Dec 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 設施太舊！房間內洗手盆生锈，梳化殘舊 ##### Wah Ming Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### MU FANG 19 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常棒 服務很棒！晚餐很精緻，離瀑布很近，可以散步過去，第二天去東照寺，搭公車去，回程搭星野巴士到東京，行李貼心的從飯店先放到巴士上，很輕鬆的在日光遊覽 ![](https://a.travel-assets.com/ugc/hotel-reviews/0D90143B8B4EAFC1706C567AD7D32D6775F719CF1582097747109.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5261B6DE94C8CF7EA509B42579E14C53FF54E7651582097795925.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3C68F802F67C425F1D31B3DCC90D165B46F92A851582097797974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MU FANG Stayed 1 night in Jan 2020 ### 10/10 Excellent #### WU 6 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It’s a cozy place to stay. Very nice hot spring with only few people there in the winter. A little far from the station though, traffic is not that convenient. ##### WU Stayed 2 nights in Feb 2020 ### 10/10 Excellent #### Shou Lung 2 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 冬天的日光界好寧靜好美 白雪覆蓋大地及綠色屋頂真是太美了 這裡的食物也非常好吃 上次是石板牛肉 這次是魚斧飯 都非常好吃 太棒的旅店 ##### Shou Lung Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 23 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 美景 親切專業的服務！很棒的景緻！ ![](https://a.travel-assets.com/ugc/hotel-reviews/A3C567EC2E770643A3FDE4A71B7DABBD0FACC6001579744865556.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 4 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is a bit pricey, but still worth to stay with quality service and fine dining. It’s located besides the lake and offer 3 minute shuttle to the bus stop as well, such considerate even it’s close. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 30 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing!! This was the first time we stayed at this hotel and we were truly amaze with the facility and the food. We stayed 2 nights and both days we were provided with an excellent selection of different food . The room was perfect, absolutely spacious with the lovely view of the lake which we can see right from our windows. We would stay again. ![](https://a.travel-assets.com/ugc/hotel-reviews/5DC394E2547BB4601E86361A2C1C52214BAC18A01577734369803.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8F9B83DEC1D9980068311FC27D9C507352D2132B1577734377471.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### YUAN MAO 30 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 完美 非常完美的服務，完全物超所值 ##### YUAN MAO Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 21 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, perfect onsen. The dinner and breakfast are delicious. Rooms with lake view are spectacular. ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### GambolYe, Beijing 12 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 房间大，起码能睡下十人。图书馆的风景尤其好，可以喝茶，咖啡，看男体山。位置入口对于步行过来有些难找。 ##### GambolYe Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 25 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 不錯的體驗 服務很好，餐食豐盛但不是每道料理都好吃，地點離車站及景點不遠 ##### Verified traveller Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### AT, Singapore 9 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service, the staff were attentive and made sure we were well looked after. I liked that they provide a shuttle to the bus station despite the relatively short distance. The hot spring is a tad small but clean and puts you in a relaxing mood. What I think could be improved: having more hooks and a towel rack in the bathroom. ##### AT Stayed 2 nights in Oct 2019 ### 10/10 Excellent #### ChiaWei, 台北市 1 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 服務好、東西好吃，但食量大者建議帶食物進去 服務很好，有點偏舊，但一切整潔，湖畔房建議要住3樓以上，比較不需要走，風景也才不會被樹擋住 ##### ChiaWei Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Hui-ya 9 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 湖景套房(401房）景觀優美、寬敞明亮、服務滿分！ 2019年7月初第一次入住星野集團界日航渡假村，原本預定的是面向中禪寺湖的湖景客房（21.78 坪 /72 平方公尺)，入住當天很幸運地被升等到(30 坪/100 平方公尺)可入住６人的湖景大套房(401房）。 優點： 1)客房寬敞舒適： 和式房型地板都是榻榻米，一進門有一個小玄關、小吧台、廁所間、浴室。再往裡走就是一個大客廳、臥房、觀景小沙發區、以及一間換衣間（因為擺置一個鏡子），寬敞到講話有回音。 房間內提供免費礦泉水2瓶、以及一些迎賓小點心。 2) 景觀優美：湖景房型客廳區看出去是中禪寺湖，臥室區側邊可以看到男體山。 3）飯店設施完善乾淨：飯店入口後的入住等候區、大廳休息區（圖書室）、餐廳、風呂區等，靜謐簡約的設計與陳設都讓人倍感放鬆。大浴場分男女室內浴池與露天溫泉，大浴場入口處錢的浴後休息室提供梨子水及果汁冰棒，非常好喝、好吃！ 4) 餐點滿分：一泊二食的晚餐與隔日早餐皆是套餐，一道一道慢慢出菜，每道菜除了菜單之外，工作人員也會一一說明。料理美味、細緻，非常超值。 ５）專業親切的服務：櫃檯、餐廳、大廳、房務所有工作人員都帶著出自內心的親切笑容與專業的服務態度，令人印象深刻。 缺點： １）開業應該有一段時間了（？），雖然看得出飯店各個硬體有儘量在維護翻修，但房間內浴室有一些小細節仍可看出老舊的痕跡。另外，我們當日入住時，浴室的洗衣籃仍放著之前客人用過的大毛巾，可能忘記收走了。 ２）如果飯店能提供給沒有開車的客人一些中禪寺湖的景點旅遊巴士等服務，應該會更方便。 ３）價格能夠再親民一些會更完美！ ##### Hui-ya Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Ivy 1 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 環境整潔舒適，令人心情放鬆；服務周到貼心，因下雨全身濕透，員工主動拿出毛巾，感覺窩心；食物精緻好吃，令整個旅程錦上添花 ##### Ivy Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 18 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from the hotel is awesome, the service of the hotel is exceptional, the food in the hotel is superb. The best hotel that I had been to in japan. I love it so much that I miss it. Thank you ##### Verified traveller Stayed 2 nights in Apr 2019 ## Expedia's Latest Trends ### Hotels > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.co.uk/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Tenpyo Ryokan](https://www.expedia.co.uk/Nara-Hotels-Tenpyo-Ryokan.h14844103.Hotel-Information) > > [Hôtel & Spa - Thalazur Antibes](https://www.expedia.co.uk/Cannes-Hotels-Hotel-Spa-Baie-Des-Anges-By-Thalazur.h53394.Hotel-Information) > > [Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels.d179898.Travel-Guide-Hotels) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.co.uk/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Hotel Cala d'or Playa](https://www.expedia.co.uk/Santanyi-Hotels-Apartamentos-Cala-DOr-Playa.h4491283.Hotel-Information) > > [Lapland Hotels Bulevardi](https://www.expedia.co.uk/Helsinki-Hotels-Lapland-Hotels-Bulevardi.h28926284.Hotel-Information) > > [All-Inclusive Hotels in Alanya](https://www.expedia.co.uk/Alanya-Hotels-All-Inclusive-Hotel.0-0-d4671-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.co.uk/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.co.uk/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.co.uk/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [Hotels with Parking in Brighton and Hove](https://www.expedia.co.uk/Brighton-And-Hove-Hotels-Hotel-With-Free-Parking.0-0-d6309409-thotelwithfreeparking.Travel-Guide-Filter-Hotels) > > [Hotels in New Cross](https://www.expedia.co.uk/New-Cross-London-Hotels.0-n6251535-0.Travel-Guide-Filter-Hotels) > > [Dobbins Inn](https://www.expedia.co.uk/Carrickfergus-Hotels-Dobbins-Inn.h11113142.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.co.uk/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Kinugawa Onsen Hotel](https://www.expedia.co.uk/Nikko-Hotels-Kinugawa-Onsen-Hotel.h6132434.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.co.uk/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [All-Inclusive Hotels in Cozumel](https://www.expedia.co.uk/Cozumel-Hotels-All-Inclusive-Hotel.0-0-d180033-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Tokyo Disney Celebration Hotel](https://www.expedia.co.uk/Tokyo-Hotels-Tokyo-Disney-Celebration-Hotel.h21163232.Hotel-Information) > > [Hotels in Georgia](https://www.expedia.co.uk/Destinations-In-Georgia.d11403.Hotel-Destinations) > > [Nishiyama Onsen Keiunkan](https://www.expedia.co.uk/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [Konansou](https://www.expedia.co.uk/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Hotel Fukinomori](https://www.expedia.co.uk/Nagiso-Hotels-Hotel-Fukinomori.h34515912.Hotel-Information) > > [Suimeikan Karukaya Sanso](https://www.expedia.co.uk/Takayama-Hotels-Suimeikan-Karukaya-Sanso.h16258706.Hotel-Information) > > [Amendoeira Golf Resort - Apartments and villas](https://www.expedia.co.uk/Silves-Hotels-Amendoeira-Golf-Resort-Apartments-And-Villas.h3761727.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) ### Flights > [Flights from Gatwick (LGW) to Salzburg (SZG)](https://www.expedia.co.uk/lp/flights/lgw/szg/london-to-salzburg) > > [Flights from London (LHR) to Brussels (BRU)](https://www.expedia.co.uk/lp/flights/lhr/bru/london-to-brussels)