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Reviews of Hotel Cave del Sole

4 out of 5
Hotel Cave del Sole
Contrada La Vaglia s.n.c., Matera, MT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 72 reviews" "
Rating 8 - Good. 31 out of 72 reviews" "
Rating 6 - Okay. 1 out of 72 reviews" "
Rating 4 - Poor. 1 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joerg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property debited my credit card two weeks prior to arrival in full despite explicit statement and request on Expedia site that bill would be settled at property - when challenged the property said these were their rules and it is unfortunate that Expedia states something different- this needs to be sorted out
Stayed 2 nights in May 2024
Response from Pietro on 21 May 2024
Good morning Sir, we have never charged your card two weeks prior as you described in the review, so much so that you paid for your stay directly at the hotel, also leaving a tip for our employees as a demonstration of our attention and respect for our customers.You probably confuse us with some other hotel.We thank you for your vote which will certainly help future customers in their choice.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in Matera for those who don't mind driving everywhere. The hotel itself is excellent - the rooms are large and well-appointed, the breakfast is good, and the staff are knowledgeable and helpful (they provided very useful recommendations for both sightseeing and dining options). And there's ample parking on the property itself. For us, it was the perfect option. But it's important to note that the hotel stands on a busy road without sidewalks. So, even though it's within a 15-minute walk from many restaurants and within 30 minutes from the Sassi, it's highly inadvisable to go by foot and you should plan on driving. On the plus side, we had no trouble finding parking near any of our destinations in town.
Response from dir on 3 Dec 2023
Thank you for the excellent and precise review

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Reception on 29 Sept 2023
Grazie per la recensione

10/10 Excellent

Joseph, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in Sep 2023
Response from Reception on 29 Sept 2023
Grazie per aver recensito!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
What an amazing room I’ve got! Everything about this location is top notch! The staff are very attentive to your needs and very friendly. An the city!!! What a beautiful place to visit, full of history. It’s a must go and this is the place to stay! Thank you for make it a memorable stay! Alessandro.
Stayed 1 night in Jul 2021
Response from Pietro on 28 Jul 2021
Thanks Alessandro for your wonderful review. Hope to see you again in Matera in our hotel.

10/10 Excellent

David, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Modern cool quiet
Stayed 1 night in Jul 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanting Matera.
New hotel with modern decor insude architectural cave characteristics. Excellent breakfast. Overall, aMatera beautiful experience
Stayed 1 night in Jul 2018

8/10 Good

Kennth, Tinton Falls NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel with plenty of free parking.
Response from Reception Desk on 16 May 2018
Thank you very much for your review! We are happy that you spent a good stay! Best Regards

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the outskirts of Matera
Great hotel. Receptionist was extremely helpful and spoke with us in perfect English which is good as my Italian is non existent. Modern boarding on art house design in the shell of an old farmhouse. Quiet and easy to find and park
Stayed 1 night in Aug 2017

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel in an old stone building done up. Very pleasant & helpfull staff. Clean rooms & bathroom. A bit out of town but private parking. Excellent breakfast and good WiFi. In all a great stay.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean & modern hotel
This hotel is out of the busy area, but by car close enogh to everything

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way
The hotel is very modern and clean. It's easy to find and access if driving. The GPS co-ordinates take you exactly to the driveway. The lady at the reception was very welcoming and friendly and gave us lots of good information about the best restaurants, how to get into town etc. We took the taxi into the town centre at a fixed 10 euros if you used their driver. Less hassle than driving your own car. The breakfasts were great, beautiful cakes, tarts etc and the rest. I highly recommend this hotel. Could not fault it.

10/10 Excellent

Enrique, Miami Beach, FL, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique Hotel conveniently close to Matera by car
Pleasant stay in Matera. I got upgraded to a very spacious room; trendy decoration and modern bathroom with the essence of the stones all over. You need to arrive by car, the staff is incansably friendly and helpful. The only thing to say is that internet was a bit slow, so do not plan to work via VPN. An intermittent noise close to the door (maybe heated water running) make you wake up earlier than you want. Overall I will be back here and stay probably longer.

10/10 Excellent

Christina, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautifully appointed hotel on the outskirts of Matera. Great size room, excellent air conditioning, comfortable bed. Our room had a kitchenette so great if you want to prepare you own meals. Excellent breakfast selection with croissants/cake etc but also fruit, yoghurt, cereal and juice - can eat inside or on the undercover outside area. Not located in the sassi, but a short drive and a lovely place to return to at the end of the day. Great shower!

8/10 Good

Susan, Olympia, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient in Matera
Nice bright good-sized room at this hotel with good size fridge and cooktop we didn't use. Staff were helpful. Hotel on main road so noisy but everything worked well and desk folks helped direct us to ancient section of Matera and good restaurants. Breakfast OK. It would be nice to have some snack food or bar available on site but it was OK.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to Matera
Very good hotel if you want to explore Matera. Although you need a car to get to city centre. Clean , spacious rooms. Limited choices for breakfast.

10/10 Excellent

Julia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice comfortable hotel on the outskirts o Matera
The hotel is new and the modern furnishings and facilities are great. Although it is slightly out of town, if you have a car it is well positioned to drive into the centre (the staff speak good English and are very helpful with directions for parking near the old town) as well as for roads out of town.

10/10 Excellent

great place to , israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice restoration of an old villa.
Rooms are diffrent and the size varois. They have also kitchen unit. 3 km from the center. Recommended to all yet car is needed or taxi. Owner is all the time around.

8/10 Good

Paul & Stephen, North East

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THIS HOTEL HAD A TOUCH OF CLASS
A stunning building tastefully renovated, lovely spacious room with balcony; we had breakfast on the patio. Lots to chose from for breakfast their bread was to die for. It was not really in walking distance of Matera but we did walk there. A more detailed map would be useful as the one supplied by the hotel was the town tourist map and didn't have the hotel on it! We taxied back for 15 Euros. Nonetheless it was a delightful stop, very helpful staff, one of the best hotels we stayed at during our 3 week tour of Italy.

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unica coisa que não gostei é que o box do chuveiro ficou no meio do banheiro. Ao tomar banho o vaso e a pia ficam o chào todo molhado.
Stayed 1 night in Apr 2024
Response from Pietro on 21 May 2024
Thaks for your review.

10/10 Excellent

Marielle, Lévis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beauté de l’hôtel. Excellent service.
Stayed 1 night in Sep 2023
Response from Reception on 29 Sept 2023
Grazie mille, tornate presto a trovarci

8/10 Good

Carlo

Stayed 1 night in Dec 2022
Response from Direzione on 19 Dec 2022
Grazie per la sua recensione

10/10 Excellent

Barbara

Stayed 2 nights in May 2022
Response from Pietro on 31 May 2022
Grazie per aver apprezzato il nostro hotel.

10/10 Excellent

GIOVANNI

Stayed 1 night in Apr 2022
Response from Pietro on 14 May 2022
Grazie Giovanni per il suo apprezzamento

10/10 Excellent

YVES

Stayed 2 nights in Mar 2022
Response from Direttore on 5 Apr 2022
Merci monsieurs Yves.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ampia camera, pulizia ed ospitalità
Stayed 1 night in Aug 2021
Response from Pietro on 10 Aug 2021
Grazie per la sua recensione

10/10 Excellent

ANTONIO

Travelled with family
Liked: Cleanliness, room comfort
Professionalità e cordialità
Hotel posto in posizione strategica per visitare l'incantevole città di Matera. Professionalità e cordialità da parte del personale del resort.
Stayed 1 night in Jul 2021
Response from Reception on 28 Jan 2023
Grazie Antonio per i suoi apprezzamenti, siamo veramente felici che si sia trovato bene.

10/10 Excellent

Robin

Liked: Cleanliness, room comfort
Comfortable hotel with friendly and helpful staff
We had a very pleasant stay at this hotel while we visited Matera. It is located about 5-10minutes by car from Matera. The rooms were spacious and modern, and the staff was very friendly and helpful. The breakfast was fresh and well tasty. With a pool this hotel would be absolutely perfect. Would definitely stay here again.
Stayed 1 night in Jul 2021
Response from Pietro on 28 Jul 2021
Thanks for your wonderful rewiew. We are still waiting for you in Matera,certanly also with a pool.

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021
Response from Pietro on 27 Jul 2021
Grazie Antonio per aver gradito l'accoglienza del nostro albergo.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Buona accoglienza,molto professionali. Ottima la pulizia Colazione varia. Un appunto, sono stata inserita in un giro di email tra struttura e hotel.com, a causa del prezzo pagato della camera, secondo me potevano evitare, visto che sono la cliente e che io non c'entro con gli accordi presi tra struttura e portale.
Stayed 1 night in Jul 2021
Response from Pietro on 19 Jul 2021
Buongiorno e grazie per la Sua gentile recensione. Non era nostra intenzione inserirla tra i destinatari della mail, è stato un errore, che come giustamente Lei rimarcato, non rientra nelle comunicazioni tra hotel e cliente. Ci scusiamo del disagio.

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

4/10 Poor

SALVATORE

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Struttura carina e ben arredata. Purtroppo la stanza (grande) non era sufficientemente riscaldata, così come il bagno annesso, ben attrezzato ma assolutamente freddo. La climatizzazione del tutto insufficiente ad assicurare condizioni accettabili: il calorifero del bagno spento nel pomeriggio e in serata ed acceso soltanto al mattino, nonostante una temperatura esterna di 3,5° C. Francamente fare colazione col piumino non mi pare proprio il massimo. Il personale certamente cortese ma, a fronte di tali criticità, poteva fare ben poco.
Stayed 1 night in Dec 2018

10/10 Excellent

Rossana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gentilezza, cordialità e disponibilità. La struttura è impeccabile, unica nota non positiva, un po' scomodo il materasso, per il resto stanza superlativa.
Stayed 2 nights in Aug 2018

8/10 Good

Giovanni, Latina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bello, spazioso, gentili
Un solo difetto: i bagni scenografici sono poco funzionali.
Stayed 2 nights in Sep 2018

8/10 Good

ezio, milano

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel fronte mare
Bella la piscina e la spiaggia. Struttura datata. Non possibile un caffè o te in camera comodo il parcheggio
Stayed 2 nights in Aug 2018

6/10 Okay

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Discreto
Hotel tranquillo e molto pulito. Un po' spartano sia l'arredo che la colazione. Gli ambienti sono moderni ma il corridoio all'aperto non favorisce i soggiorni nei periodi con temperature esterne medio-basse. La porta della camera è di fatto all'esterno. Personale molto cortese.
Stayed 1 night in May 2018

8/10 Good

Chih-Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還不錯
離交流道近，自行開車的話，交通還滿便利，唯離市區稍遠，無法步行前往，幸好飯店服務員很熱心指導我們在市區免費停車位置，真的很謝謝她！
Response from Reception Desk on 16 May 2018
Thank you very much for your review! It is very important for us knowing that you spent a very good stay! Kind Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ultimo dell'anno a Matera
Ho soggiornato qui dal 29 dicembre al 1 gennaio con il mio compagno e siamo rimasti molto contenti. Posizione ottima perché a 5 minuti dal centro e ad altrettanti dal Parco della Murgia. Il personale veramente molto gentile e disponibile per tutto. La colazione buona e con grande varietà di scelta. L'unica pecca è stato il bagno, senza bidet e con la doccia con la tenda che inevitabilmente portava all'allagarsi del bagno ogni volta. Pulizia comunque molto buona e giornaliera.
Stayed 3 nights in Dec 2017
Response from Michela Reception Desk on 25 Jan 2018
La ringraziamo per la Sua cortese recensione.

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Michela Reception Desk on 23 Jan 2018
La ringraziamo per la Sua cortese recensione.

8/10 Good

Gianluca, Pistoia

Liked: Cleanliness, property conditions & facilities, room comfort
Buono Camera spaziosa e pulita ottima collazione
Stayed 2 nights in Nov 2017

8/10 Good

Federica

Liked: Staff & service, property conditions & facilities, room comfort
Matera
L'albergo è a pochi min di macchina dal centro. La camera è molto spaziosa ed è dotata di angolo cottura. Personalmente ho trovato il bagno ( e soprattutto il lavabo) un po' scomodo. Colazione abbondante e personale molto cordiale.
Stayed 1 night in Sep 2017

8/10 Good

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hasta ahora el mejor del viaje
muy moderno y con diseño, muy buen gusto en todo, lo único que no nos gustó es que el baño no tiene bidet y que por estar cerca de la recepción, escuchabamos el telefono o gente hablando desde dentro de la habitación.

10/10 Excellent

Josiana de Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Muito encsntador
Hotel é fisicamente lindo. Calmo ,de muito bom gosto, e jardins maravilhosos

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень хорошо
Все чудесно,кроме слышимости

8/10 Good

Amabile, Bergamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pochi km dal centro di Matera
Grazioso hotel a pochi km dal centro di Matera, città unica e affascinante.

10/10 Excellent

Evy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Luigi, caserta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buona
Due giorni splendidi

8/10 Good

Vincenzo 2 roma

Liked: Cleanliness, staff & service, property conditions & facilities
Ok a Matera
Hotel comodo per visitare Matera per chi ha l'auto, ottimo parcheggio, buona colazione, bagno con doccia mal funzionante e senza hidet (104).