Mataram Holidays from £853

Room was clean and the views lovely

Great location! Away from the hustle bustle and close enough to great restaurants, sunset venues and beaches. Note there really isn’t a beach out front but plenty of swimmable beaches close by. We stayed in a pool access room - well worth the upgrade as the rooms towards the front of the hotel lack privacy and exposed to late night music. The chilled pool and terraced restaurant are highlights! Staff are incredibly sweet and friendly. Menu is hit and miss. Order the pork belly and sweet potato fries! Bfast every morning is delicious and good people watching. Seriously best coffee! Double shot lattes. Sleeping was comfortable with nightly turn down service and air conditioned rooms. We left doors open and fan on. Roosters and birds are a nice way to wake up around 5am. They also serve afternoon tea with selection of tea, coffee and light bites complimentary to pool villas.

I gave the overall rating 4 stars only because I believe that the rooms could do with some level of updating, once this is done I believe that the hotel will be a 5 star resort. The staff who clean the rooms are brilliant and I would like to give a special shout out to Muskur, he was the one tasked to clean my room. He was just good and he took very good care of me during my stay. Overall the staff are warm and friendly and they go above and beyond to provide what you need. A massive thank you to the staff in the spa, they were very professional and very good at what they do. The restaurant staff were also great, my only complaint was that someone signed lots of alcoholic drinks on my room account, however the reception staff worked swiftly to remove this but a better system must be put in place to ensure that other guests are being honest as well as to protect other unsuspecting guests and the financial security of the hotel. I had a a wonderful time and I would definitely visit again and recommend it to others. Thank you Holiday Resort.

We had a wonderful stay at Qunci Villas. We were upgraded from a sea view room to room 23, which had fantastic views. Food was fabulous, spa treatments very good. Due to travel problems we had to stay an extra night in another room in the garden area and at the far side of the resort. The room was lovely, but the noise from the local mosque was quite intrusive, especially at 5.10am! Earplugs were offered and of course local customs have to be respected, but if we had booked 4 nights in that room we would have been most disappointed. Overall, beautiful resort, excellent staff, lovely gardens and artwork, but choose your room carefully.

This property was enjoyable from the staff, the excursions, the massages and food. I would highly recommend the destination and location to anyone.