Mataram Mall

No Gymnasium or exercise facility. No mini bar in the room. No coffee pod machine in the room, not even a plunger and they refused to supply either. The pool at the Pool villas consistently carried leaf litter. Adding insult to injury, they have deliberately crippled WiFi calling on their Internet connection. When asked, they gave no reason for this. I emailed them about this and eight days later am still awaiting a response. I used the WiFi in the cafes in town to make WiFi calls. No other establishment I have stayed at in the last six months (about five) did this. The establishment is old and tired: I get the impression they're just waiting for an opportunity to knock it down and rebuild. 5 star? They're kidding. Maybe 25 years ago. Not now. The world has moved on and expectations have risen.

Our stay was nothing short of extraordinary. Beyond the beautiful setting with lush greenery, what I truly loved was the vision behind this project. It is so inspiring to see a place that is designed to integrate the local community, providing the locals with not just jobs, but a truly beautiful and empowering place to work. You can feel that positive energy in every interaction. The heart of our experience wäre Nuril and Dodri. They took super care of us from the moment we arrived, making us feel completely at home. Our highlights were the lobster catching and cooking class with Catur as well as the massages from Sari were out of this world, we can only recommend the traditional massage. If you want a stay that combines luxury with a meaningful soul and a connection to the local culture, this is it. Thank you for an unforgettable trip!

Overall an amazing beachfront hotel, has everything you would want or expect. Only downside was the road to get into and out of the hotel was not ideal especially for larger vehicles.