Find hotels in Matapalo from £44

"Excellent staff. The room was a bit worn out, especially for a 5-star hotel. The internet that operates WiFi, TV and phone was out for about 24 hours, not a good experience and the hotel didn’t make any accommodations. For about $1000 a night, we expected a better experience than that. Again, most of the staff were extremely friendly and helpful."

"Good"

"Nice place ! A little outdated but they are renovating soon! Staff was excellent!! The food was ok! ."

"Lovely quiet resort, beach ok but not amazing. Reasonable range of activities but not extensive. Our biggest issue was the lack of shade around the pools"

"Nice if you want to relax, love the salt water pool. "

"The overall stay had several positive aspects, including an amazing view, excellent shuttle service, and enjoyable breakfast amenities. The staff we interacted with were courteous and helpful, which we greatly appreciated. Room cleanliness and maintenance were below expectations. The remote and light switches were visibly dirty, the floor had leftover food crumbs, and no facial tissue box was provided. Only one coffee cup was available for a two-guest room, and it was wet and stained. There were also issues reaching room service- non functional number. We were asked to try at 11AM and then again asked for 2PM. Front desk could not assist."

"Amazing location & amazing staff! The food however in the main restaurant was not good. Very tasteless and you could tell they are not using quality ingredients. I really hope they upgrade their food! Would make for a much better experience! "

"Very beautiful and friendly "

"Stayed at Condovac la Costa in April. The views are excellent and the pools are a standout—well designed with great scenery and a very relaxing atmosphere. The food was good, and the staff was consistently excellent—friendly, attentive, and helpful throughout the stay. On the downside, several amenities were closed or not operational during the visit, which limited the overall experience. The property also needs more consistent maintenance, as some areas feel worn and not as well kept as expected. Overall, a good stay with strong service and great views, but there’s clear room for improvement on upkeep and availability of amenities."