Search Hotels with Gym in Maspalomas

"Staff were consistently rude and unapproachable to both myself and my wife, which completely took away from what was meant to be our honeymoon. At times, we were simply ignored, which is unacceptable at any hotel, let alone a resort of this standard. When we tried to book the spa, the staff there told us it was fully booked in a dismissive and borderline hostile manner. It didn’t feel right, so we checked with main reception, who confirmed there were actually spaces available. This means we were either misinformed or outright lied to. When we returned later that day, the spa staff looked shocked to see us, like they didn’t expect us to come back. Breakfast was no better. As it was our first time, we asked a few basic questions about seating and food options and were met with the same attitude, short, dismissive responses, or being ignored altogether. Staff were rude, avoidant, and at times spoke to us in a raised or abrupt tone. The hotel itself is clean and the facilities are genuinely very good, which makes the service even more disappointing. Aside from the cleaning staff, who were great, most of the team we encountered were unprofessional and clearly uninterested in helping guests. Overall, I would not recommend staying here. This wasn’t an isolated experience, other guests we spoke to had similar issues. It’s a real shame, because the facilities are excellent, but the service lets the entire place down."

"Lovely spacious hotel in a great location. Several swimming pools and very well maintained gardens. Lovely walk along the coastal path up to Maspolomas,"

"We had room only The rate was excellent - the room was as described Went for cheaper road side option which was lovely as it got the sun after the pool lost it The beds are large and comfortable And there is a seperate living area and kitchenette There’s ample sun loungers and reasonable prices cabanas My only criticism would be that it would be nice to have the fridge cleared of chargeable items so you could use it with a supermarket shop I would happily stay again Thank you axel beach"

"I had never heard of this brand/group before but decided to stay with them as they had so many properties on Gran Canaria. The hotel was fantastic, like staying in a small town rather than just one building. The staff were some of the best I’ve come across and the breakfast buffet was top notch. I’ll definitely stay with this group again in the future. The area is 10 mins taxi from playa del ingles and there is a bus stop nearby that connects you to the airport."

"Buffet evening meal was disappointing There is no actual bar open until 10pm for 45 minutes Lovely apartment Lovely pool Will definitely return"

"Lovely hotel and the best all inclusive we have stayed in out of the whole of Spain and Canary Islands"

"Location: Ideal location, close to shops, restaurants, beach. Hotel: Very nice adults only hotel that offers great service and views. Staff: Great staff who were helpful and very pleasant to deal with. The breakfast staff were a delight. Room: Had a partial sea view room which was great. Clean and quiet. I recommend this hotel and would certainly stay here again."

"The room was clean and nicely presented and the cleaners were all very friendly and helpful. The breakfast was served on time and offered a wide range of cold and hot options"

"Good location. Lovely staff and fantastic food! Big rooms and spotless"