I loved the location of the hotel, so near the beach and water sports. The reception, maintenance, pool attendants, dining, and all the staff are the most respectful and welcoming staff I have met for a very long time. The dining room food and service are terrific a wide and varied menu every day, It can get a bit busy, especially in the morning, turns into a railway station. Unfortunately, it is now an adults-only hotel, so I cannot take some of my family there, 6 guests occupying 3 rooms for a week simply because my grandson is15 years of age and below the accepted age for the hotel. Now on the downside, as it is declared as a four and a half star hotel, there is no porter service to take your suitcases from the taxi drop off to your room, I am 83 years of age, carrying 2 cases up the steps and along the long corridor to the room did NOT give me a good impression. The hotel group as is Lopesan is quite a big company but as is the case with many hotels in Spain, stuck in the 19th century. They charge 2 Euros a night to hire the room safebox, and 1 euro to change your pool towel. On my 1st week I paid about 200 Euros a night for half board, is that not enough to cover the cost of renting the safe box and changing a few towels? My strongest objection is, the used crockery,glasses, etc. are wheeled out of the dining room on trolleys with hard wheels, the whole thing rattles and bumps along past you every 90 seconds while you are at the table trying to enjoy the marvelous food.