THe Hotel Koala Garden

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4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Water park
Terrace/patio

Overview of THe Hotel Koala Garden

THe Hotel Koala Garden

4.0 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Social distancing
Map
Calle Geminis, 2, Maspalomas, San Bartolome de Tirajana, Canary Islands, 35100

Explore the area

  • Popular LocationHoliday World Maspalomas7 min walk
  • Popular LocationMaspalomas Botanical Garden18 min walk
  • Popular LocationMaspalomas Golf Course5 min drive
  • AirportLas Palmas (LPA-Gran Canaria)22 min drive

Choose dates to view prices

About this area

San Bartolome de Tirajana

THe Hotel Koala Garden is located in San Bartolome de Tirajana. Maspalomas Lighthouse and Arteara Necropolis are local landmarks, and some of the area's attractions include Holiday World Maspalomas and Maspalomas Botanical Garden. Aqualand Maspalomas and Sioux City Park are also worth visiting.

What's nearby

  • Holiday World Maspalomas - 7 min walk
  • Maspalomas Botanical Garden - 18 min walk
  • Maspalomas Golf Course - 5 min drive
  • CITA Shopping Center - 11 min drive
  • Yumbo Shopping Center - 12 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 22 min drive

Restaurants

  • Chino Tunte - 13 min walk
  • Abrasa - 17 min walk
  • Bamboo Garden - 19 min walk
  • El Salsete - 19 min walk
  • Rustico Pizza e Vino - 4 min drive

About this property

THe Hotel Koala Garden

4-star hotel near Maspalomas Golf Course
4 outdoor pools, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar and a complimentary children's club are on-site.
THe Hotel Koala Garden offers 160 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a separate bath and shower and hairdryers. Housekeeping is provided on a daily basis.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at THe Hotel Koala Garden are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Languages spoken

English, German, Spanish

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • La Ronde

Things to do

  • 4 outdoor pools
  • Children's pool
  • Fitness centre
  • Lifeguards on site
  • Playground

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Mini-fridge
  • Playground

Conveniences

  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Mini fridge

Outdoor space

  • Balcony or patio

More

  • Phone
  • Safe

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Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 10:00 AM to 6:00 PM

Property is also known as

Hotel Koala Garden San Bartolome de Tirajana
Koala Garden San Bartolome de Tirajana
Koala Garn Bartolome Tirajana
THe Hotel Koala Garden Hotel
THe Hotel Koala Garden San Bartolome de Tirajana
THe Hotel Koala Garden Hotel San Bartolome de Tirajana

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 78 out of 187 reviews
5 - Excellent 42%
Rating 4 - Good. 91 out of 187 reviews
4 - Good 49%
Rating 3 - Okay. 15 out of 187 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 187 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 187 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3.3/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Koala garden
Overall ok ,food was of poor quality ,too much fried or deep fried , hot plates were not hot , all food that was supposed to be hot was like warm at best. The facilities were generally good , pools , terrace es and furniture,general outside areas, and clean and litter free,however ,lots of cats around ,and in the heat a pungent smell of cat poo around gardens . Drinks in all cases were poor quality. Rooms were spacious and the bathroom had shower and baths in them . Overall would not book again , needs to improve food / drinks standards and quality
Stayed 4 nights in Jan 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and helpful and the Animation team were excellent. My only criticism was the food. Beautifully presented but often bland.
Stayed 7 nights in Feb 2020

2/5 Poor

Travelled with partner
Disliked: Amenities, property conditions & facilities
LIKE: It was clean enough overall DISLIKE: Not a 4 star property / very bland food and drink / Zone 2 was too noisy and our room was in this Zone.
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. Handy for Meloneras and Playa. Could have done with an Adult Only pool. Breakfast and lunch were great. Wasn’t impressed with the dinner selection.
Stayed 7 nights in Dec 2019