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Reviews of Villa Carlo Resort

3 out of 5
Villa Carlo Resort
Contrada Gurgo 21m, Via Trieste, Marsala, TP

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 36 reviews" "
Rating 8 - Good. 13 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fantastic breakfast filthy shower!
We are vey puzzled about our 3 nights stay at Villa Carlo. The staff was very helpful and proactive. The minute we were getting to the breakfast restaurant, our cappuccino was prepared without us asking! This was the best breakfast amongst the 6 hotels we stayed at. A fantastic offering, so well presented, with an unbelievable number of choices for salty or sweet and fruits. The quality was well above standard. Even the cutlery and plates were fancy! The problem is really with the bathroom. The shower was so moldy, disgusting. It is unacceptable to rent room is this state. The towels were clean, but no longer white and were rough like sandpaper! The room is narrow, too small for a family. The beds were confortable, basic. The pool was not vey clean either. The sides would have required a scrub! The villa offers a dinner option wihch we were tempted to try considering how fantastic was the breakfast but we did not because we were disgusted by the filthy bathroom!
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent placeGood location Great views Highly recommended

10/10 Excellent

Rex, Crawley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasent place to stay and relax, Staff very helpful. Close to Marsala, Trapani and Selinunte

10/10 Excellent

Nick Sheard, Driffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the Best
This is an exceptional resort, the standards and quality of the rooms, restaurant, pool, sun beds etc are all 4* plus. The restaurant only serves fish, which is fine for a couple of nights, we were staying 6 nights, so the chef changed the menu to include some meat dishes. The area is a bit run down, but this is an Oasis in the desert!

10/10 Excellent

Sunnie, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of mt favorites in Sicily!
This is a lovely resort. Once you've gotten there, you won't want to leave! The breakfast was a feast and Marsala was easy to get to.

10/10 Excellent

Herminio Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Boa opção para pernoite em Marsala
Hotel com ótimo custo benefício, quarto grande e com banheiro, ar condicionado bom e café simples.
Stayed 1 night in Sep 2023

4/10 Poor

Claudia

Disliked: Staff & service, property conditions & facilities, room comfort
Überbuchung der Superior Zimmer ..
Wir haben ein Superiorzimmer gebucht und das war überbucht. Sodann wurde uns ein veraltetes, abgewohntes Doppelzimmer gegeben allerdings wurde Kreditkarte mit Superiorpreis belastet obwohl die Dame uns versichert hat, dass der günstigere Preis verrechnet wird. Ziemlich desolat alles ausgenommen Poolbereich bzw. Patio. Kein WLAN
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimo giardino con piscina. Vista sulle Egadi
Stayed 1 night in Jun 2019
Response from villa_carlo_resort on 7 Jul 2019
Salve, ringraziamo voi per essere stati nostri ospiti. Saremo lieti di avervi come nostri futuri ospiti Cordiali saluti Staff Villa carlo resort

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siamo stati accolti in modo molto cordiale e disponibile. Bello davvero il resort, lo spazio attorno la piscina, buonissima e curata la colazione: fantastico il pane con la ricotta e la marmellata al mattino. Di grande qualità anche la cena che propongono: ci aspettavamo una cena semplice ed invece erano pietanze ottime, di qualità e fantasiose. Unico neo: per noi è stato un po' difficile trovarlo. Siamo stati benissimo e speriamo di poter ritornare prossimamente. Grazie!!!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo rapporto prezzo qualità. Cura dei particolari negli spazi esterni, da quattro stelle. Molta disponibilità dei proprietari. Estremamente rilassante anche con bimbi. Stanze spaziose econfotevoli. Un piccplo appunto sul box doccia del bagno della nostra stanza.... Nell'insieme soggiorno perfetto!
Stayed 1 night in Jun 2019

6/10 Okay

Panci, Palermo

Disliked: Staff & service, property conditions & facilities
Servizio Pessimo
Siamo arrivati nella struttura alle ore 11:30 e ci hanno allontanati dicendoci di non tornare prima delle 13:30 in quanto la camera non era ancora pronta. Ci hanno negato anche di attendere presso la struttura dicendoci che il regolamento non lo prevedeva. Abbiamo dovuto quindi fare un giro nei dintorni nelle ore più calde della giornata in attesa delle pulizie. Al nostro ritorno in hotel (ore 13:30) ci hanno consegnato le chiavi della stanza dicendoci di non utilizzare la piscina perchè non era ancora terminata la pulizia!!! Abbiamo attesa quindi nel patio esterno chiedendo più volte al personale a che ora sarebbe terminata la pulizia ma anche stavolta si sono dimostrati superficiali e disinteressati. Alla fine dopo diverse nostre richieste e lamentele ci hanno concesso l'utilizzo della piscina alle 15:30. Struttura semideserta, Bar aperto ma senza personale e quindi impossibile acquistare bevande. Nel complesso Servizio deludente e per nulla professionale.
Stayed 1 night in Aug 2018

10/10 Excellent

Gaetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaetano
Struttura molto bella, in zona panoramica, con visuale mozzafiato!! Colazione oltre le aspettative!!

8/10 Good

Claudio , Massa Marittima

Liked: Cleanliness, staff & service, property conditions & facilities
Staff gentile e disponibile. La colazione abbondante. La cena sempre squisita.
Stayed 8 nights in Sep 2017

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voyage à travers la Sicile
Après la visite de la vallée des temples sous une chaleur accablante. Un repos bien mérité autour de la piscine malgré une panne du système de filtrage. Je conseil aux futurs voyageurs de goûter à l'excellente cuisine du propriétaire des lieux. Le petit bémol le jus d'orange du petit déjeuner.
Stayed 1 night in Aug 2017

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una atención extraordinaria para un lugar perfecto buena calidad relación precio aunque está un poco separado del centro de la ciudad merece la pena elegirlo
Stayed 1 night in Jul 2017

8/10 Good

angelo, pistoia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bella struttura sperduta nella campagna marsalese
bella struttura sperduta nella campagna marsalese .. bella sala colazione con prelibatezze locali ben servite. la camera spaziosa contrariamente al bagno piccolo e con vano doccia poco funzionale. personale gentile e collaborativo. servizio wifi non perfettamente funzionante

10/10 Excellent

Gaetano, Belluno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto!
Meravigliosamente bene!

8/10 Good

RITA, Imola

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bella struttura ma...
Il soggiorno presso la struttura nel complesso è andato bene. La camera era molto grande e ben arredata. Devo solo segnalare le pessime condizioni del box doccia tra l'altro anche molto stretto. Inoltre sia io che mia figlia abbiamo avuto grossissimi problemi con la rete, perennemente sconnessa. Ottime le colazioni. Reception eccellente.

8/10 Good

Anastasie, Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable
Jeune femme a l'acceuil très sympathique elle nous a beaucoup aidée dans nos recherches elle se débrouille bien en français! Agréable pour nous qui ne parlons pas italien ! Encore merci

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Roland, Wien

Liked: Cleanliness, staff & service
Nettes Hotel ist aber nicht leicht zu finden :-(
schön wars

10/10 Excellent

Brynjolfur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

stefan, Maasmechelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideaal voor kort verblijf.
Goed verzorgd resort. Heerlijk zwembad. Bar tot laat open. Snel in- en uitschenken. Buurt niet zo mooi. Veel vuil op straat. Je hebt een auto nodig of moet een taxi gebruiken. Kortbij niets te zien. Zeer goed ontbijt. Echt klasse. Vriendelijk personeel.

10/10 Excellent

Fabrice, FRANCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle propriété et accueil très sympa
Un peu excentré du centre de Marsala cette belle propriété propose un accueil très sympa pour un séjour super agréable. Dans la mesure du possible privilégiez les chambres donnant sur la piscine beaucoup plus lumineuse. Evitez comme nous la chambre 13 beaucoup trop sombre et au Wifi non disponible. Le petit déjeuner est exceptionnel par sa qualité et la diversité des produits proposés.

8/10 Good

STEPHANIE, bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous étions en 1/2 pension Repas très copieux et très bon Chambre spacieuse et bien équipée parking fermé

10/10 Excellent

Valentin, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bonne surprise
Nous avons réservé une nuit dans cet hôtel où nous avons été très bien reçus. Notre chambre était simple et propre. Le cadre est très agréable (loin de toute route passante, au calme). Le petit déjeuner y était très copieux : y étant hors saison, on nous a servi de tout directement à notre table, un vrai repas !

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Rustig hotel met prima ontbijt.
Rustige omgeving. Prima hotel met een goed ontbijt met ruime keuze. Vriendelijk personeel alleen jammer dat men geen Engels spreekt. Je moet wel in het bezit zijn van een (huur)auto.

10/10 Excellent

Stephan, Hard, Österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empfehlenswertes Gesamtpaket zu gutem Preis
Schönes B&B im Nachbereich von Marsala, etwas entfernt vom Zentrum, eigenes Fzg empfehlenswert, angenehme Atmosphäre, schöne Anlage mit Pool und sicherer Parkplatz, gutes Restaurant, hervorragendes Frühstücksbuffet, sehr nettes Personal, etwas kleine, dunkle Zimmer und WC/Badbereich. Richtig negativ nur das störende Gebell unzähliger Nachbarshunde.

10/10 Excellent

António Pinheiro, Lisboa, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os funcionários são todos muito simpáticos e prestáveis, a zona é muito calma e propícia ao descanso! O pequeno almoço era fantástico e o restaurante também. O nosso quarto dava para o terraço da piscina, e o único pormenor negativo a apontar é que a porta não era bem isolada e podia permitir a entrada de pequenos bicharocos (o que felizmente não aconteceu!). De resto.... tudo perfeito! Só não aconselhamos a quem não tenha carro, pois fica longe de tudo.

8/10 Good

AM, Leiderdorp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitstekend ontbijt
Erg goed. Wel heb je echt een auto nodig!!!

10/10 Excellent

Giovanni, Maasmechelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer gast vriendelijk
Zeer goede villa ressort vriendelijke personeel overtreffelijke ontbijt en op reservatie super lekker avondeten zeer verzorgde kamers en uitbaters koken en dienen op vriendelijke mensen ga er zeker nog eens naar toe echte aanrader

8/10 Good

Michael, bei Köln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erholung prima
In der Nähe von Trapani - Mozia - Marsala liegt etwas abseits vom Strand außerhalb einer Stadt das Villa Carlo Resort. Einige kläffende Hunde störten. Es hat einen netten Pool, die Sauberkeit war bestens. Alle unsere Fragen wurden sehr lieb und sofort bereitwillig beantwortet. Das Frühstück war als sehr gut beschrieben, traf aber unsere Erwartungen nicht. Kalte Spiegeleier, Bruscetta und andere herzhafte Sachen mit Öl sind frisch und warm sehr lecker, aber schmecken nicht kalt. Mann sitzt sehr gut, aber trotz des schönen Ausblicks kam nicht die "warme Atmosphäre" rüber. Ohne Auto kann man zu einer nahegelegenen Pizzeria (dort besser kein Fleisch bestellen) in ca. 15 Minuten durch düstere Gegend an einer kleinen Straße gehen, preislich auch OK, das andere empfohlene Restaurant ist relativ teuer, bietet aber auch etwas.

10/10 Excellent

Gisi, Lübeck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Frühstück!!!
Ein sehr schönes Hotel in ländlicher Umgebung. Extrem freundlicher Service. Ein unglaublich gutes Frühstück. Alle waren sehr bemüht, es dem Gast angenehm zu machen- deshalb sind wir auch noch eine Nacht länger geblieben.

10/10 Excellent

Peter, Tübingen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundlich und zuvorkommend
Wir haben am Spätvormittag eingecheckt und mussten noch kurz warten bis das Zimmer fertig war.Diese Wartezeit wurde uns erst mal mit einem servierten Brunch versüßt.Die Anlage ist gemütlich, nicht zu groß und sehr gepflegt.Es gibt einen Pool mit einer kleinen Bar.Die Zimmer sind geräumig und sauber. Das Frühstücksbuffet ist sensationell und man wird, wenn man möchte auch abends vom Chef kulinarisch sehr gut bekocht.Ein Navi macht sich gut bei der Anreise.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

cindy, Eindhoven, Nederland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed bed en breakfast
Relaxed Bed and Breakfast. Wel afhankelijk van een huurauto, op loopafstand niets in de buurt. Het adres wat via Expedia wordt aangegeven klopt niet, het heeft ons een uur zoeken gekost! Kok Sylvano maakt de lunch en avondeten voor je klaar, heerlijk. Je kunt alles bestellen. Je kunt er ook bbq'en. Zelf spullen meenemen is geen probleem. ontbijt uitvoerig en overheerlijk. Topaccomodatie.