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Reviews of The Residence by Beach House Marbella

3.5 out of 5
The Residence by Beach House Marbella
Urbanización Coto de los Dolores, Avenida de Las Antillas s/n, Marbella

Reviews

9.8

Exceptional

Rating 10 - Excellent. 31 out of 35 reviews" "
Rating 8 - Good. 3 out of 35 reviews" "
Rating 6 - Okay. 1 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Beautiful location great views and an amazing staff that was so helpful. We missed a day because of a missed train unfortunately they wouldn't grant our money back for that one evening as they have a no refund policy for the one missed day but everything else was amazing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyable stay that ticked all the boxes
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best experience! Amazing staff and great location. Would highly recommend!
Stayed 5 nights in Jul 2023

10/10 Excellent

Jiri, hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location directly on the walkable beach with amazing sea views and fantastic restaurant with beach club, directly on the beach.
Stayed 2 nights in Apr 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

G

Stayed 1 night in Jan 2023
Response from Emma on 29 Jan 2023
Thanks ever so much for your kind review and we look very forward to seeing you on your next visit.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front
Stayed 5 nights in Oct 2022

10/10 Excellent

Rita

Stayed 1 night in Sep 2022

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous break for our wedding anniversary- such a great place, amazing service and top class entertainment. We love okay then and will definitely be back! 😘
Stayed 2 nights in Aug 2022
Response from Emma on 1 Sept 2022
Lovely to meet you both and happy to hear you enjoyed your stay. See you next time!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome, food, service and facilities were excellent. Have a party by the beach or chill by the pool. The best of both worlds on offer. We had a great time.
Stayed 2 nights in Jun 2022
Response from Emma on 11 Aug 2022
Thank you ever so much for your kind review and we look forward to seeing you upon your next visit - Emma

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing beach location
The hotel is amazing and the Sunday lunch was one of the best you can experience. We also enjoyed breakfast and lunch the next day which were again exceptional. We can't wait to return !
Stayed 1 night in Nov 2021
Response from Emma on 1 Dec 2021
Hi Paul, Thanks ever so much for your lovely review. It was a pleasure meeting you both and we look forward to seeing you next time. Best wishes!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but there is room for improvement :)
Stayed 3 nights in Jul 2020
Response from Rhona, Reception on 25 Jul 2020
Thank you so much for your rating and was lovely to meet you. We are very open to any ideas where we can improve our guest experience.

10/10 Excellent

Jo, Herts

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing boutique hotel! Suite was fab and didn’t want to leave! Restaurant amazing too. Was there for Sunday afternoon with Masquerade entertainment - perfect lunch in the sun. Service is brilliant.
Stayed 1 night in Mar 2020
Response from Rhona, Reception on 11 Mar 2020
Thank you so much Jo for your kind words, means a lot to us. Was so lovely to meet you and your friend. We hope to see you again soon!

10/10 Excellent

Simon K

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel. The rooms are spacious and beautifully appointed. We stayed in the junior suite which is a lovely light airy room with large balcony with sea and beach views. As a guest of tThe Residence you receive VIP treatment in the Beach House restaurants, where a table is always made available. A lovely private pool area and stunning private lobby/lounge area adds to the experience. A fantastic stay in a beautiful hotel with exceptional service.
Stayed 2 nights in Jul 2019
Response from Dave on 12 Jul 2019
We are so glad you enjoyed your stay with us, thank you for your feedback, hope to see you soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By the Beach & perfect
We arrived very late due to French air traffic control strike BUT the staff couldn't have been more accommodating, the security let us in all pre-agreed & from the following morning the front desk Manager Dave was absolutely brilliant, nothing too much trouble & i cannot say enough about how good he was. The breakfast each day was superb (service a little slow is my only moan - but not an issue) sitting on the beach watching the world go by & the loacation to then go and walk along the beach was really lovely. Would definetley stay again 5* A+
Stayed 3 nights in May 2019
Response from Dave on 15 May 2019
Thank you so much for your lovey review, I did note the breakfast was a little slow for you and it is something we have addressed. We are glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique,beautiful and peaceful with fabulous food and service, would highly recommend this restaurant with rooms,the staff couldn’t do enough for you,lovely !lovely !lovely!, and views to die for, we will return.
Stayed 5 nights in Mar 2019
Response from Dave on 21 Mar 2019
Thank you so much for your lovely review, we are so glad you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Katharina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren rundum zufrieden mit unserem Aufenthalt im Hotel Residence by Beach House Marbella und würden gerne wieder kommen. Die Mitarbeitenden im Hotel und Restaurant sind ausgesprochen freundlich, zuvorkommend und kompetent. Die Lage am Meer, der Pool und Garten, der Service und die Speisen im Restaurant sind 1. Klasse. Danke von Herzen für all Eure Mühe, Arbeit und Liebe zum Detail. Es ist ein seltenes Juwel!
Stayed 5 nights in Dec 2023
Response from Emma on 12 Jan 2024
Hi Katharina, thank you for your kind review. We are very pleased to hear you had a wonderful experience and look forward to welcoming you in the near future.

10/10 Excellent

Volkmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and restaurant
We had a wonderful time in a very comfy place right at the beach. The restaurant and bar offer excellent food and drinks for a reasonable price. Team was always helpful and service-oriented. We will definately come back soon.
Stayed 3 nights in Jan 2024
Response from Emma on 12 Jan 2024
Hi Volkmar, thank you for your lovely review. We look very much forward to welcoming you upon your next visit.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Andrea

Stayed 2 nights in Jun 2023

10/10 Excellent

Fabienne

Stayed 2 nights in Mar 2023
Response from Emma on 14 Apr 2023
Many thanks!

10/10 Excellent

Fabienne

Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Emma on 5 Feb 2023
Thanks ever so much for your kind review!

10/10 Excellent

Otto

Stayed 3 nights in Sep 2022

6/10 Okay

Morten

Business traveller
Liked: Cleanliness, staff & service
Hyggeligt men for dyrt
Det er meget hyggeligt sted. men i weekenden er det et stort party i restaurant. Service til de få gæster på værelserne er afvendende. og de lukker nogle dage køkken tidligt, men svært med info. Værelser er simpler ikke luksus. Men prisen er alt for høj til den standard. God mad men lidt rodet service på stedet
Stayed 4 nights in Aug 2022

10/10 Excellent

Marco

Stayed 3 nights in Aug 2022
Response from Emma on 1 Sept 2022
Thanks ever so much for your feedback!

10/10 Excellent

Mats

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place with best personal service ever :)
Stayed 7 nights in Apr 2022
Response from Emma on 27 Apr 2022
Thank you ever so much for your kind words Mats, it was lovely meeting you both. All the best and we look forward to seeing you next time!

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott i Elviria.
Alt var veldig bra. Et lille minus er at det ikke er et lille kjøleskap /minibar på rommet til kalt drikke.
Veldig bra veranda.
Stayed 2 nights in Sep 2021
Response from Rhona, Reception on 29 Sept 2021
Thank you so much for your kind words Elisabeth, always a pleasure to have you both here! Hope to see you soon and hope your orchids made it home ok ;-)

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAGNIFIQUE boutique hotel
Magnifique Boutique Hotel.... je suis une grande voyageuse et je reste tres exigeante mais là...tout était parfait. La chambre tres spacieuse, la vue à couper de souffle, la terrasse est magnifique. La deco de l'hotel est sobre mais avec un tres bon gout. la piscine est au calme et vous avez l'impression que l'hotel est juste pour vous deux)) de l'autre cote de l'etablissement vous avez un tres bon restaurant sur la plage avec une musique live et la nourriture tres tres bonne. Le personnel est adorable, nous devions quitter l'etablissement à midi et on nous a autorisé de rester dans la chambre jusqu'au soir... super hotel; je recommande avec les yeux fermés
Stayed 2 nights in Jun 2019
Response from David on 13 Jun 2019
Thank you for your lovely feedback, we are very glad you enjoyed your stay and hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con mucho encanto
Un hotel con mucho encanto. El trato del personal exquisito. El lugar ideal en primera línea de playa. Muy recomendable
Stayed 1 night in Apr 2019
Response from ReceptionRhona on 3 May 2019
Gracias por su comentario. Estamos muy contentos de que haya disfrutado su estancia.