Ratings based on 987 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Beautiful views

Posted 13-Aug-2017
Unbelievable views, especially sunset. Quiet, except for daylong groundskeeping that became somewhat annoying at the pool. Restaurant is good, tiki bar staff is great and pours good drinks.
Comment from Hotel Management
16-Aug-2017 by Tranquility Bay Management, Hotel Management
Hello Steve, Thank you for sharing your review with us. We value your feedback highly as it helps us to address any issues immediately to ensure the situation you experienced is not repeated. We aim to please with our service and close attention to detail, so it’s a pleasure to read that you enjoyed the restaurant and tiki bar staff. We hope to welcome you back to the resort again soon. Thank you, Tranquility Bay Management
5 out of 5
Recommended
for Everyone
by A verified traveller from NY

Lovely cottages surrounded by beautiful gardens

Posted 09-Aug-2017
Pros: The cottages.
Cons: Bar by the pool area and a more reasonably priced dinner menu for those travelling with children.
Location: Marathon isn't the most lively of places. It's basically a strip of shops. There is however the turtle hospital and sombrero beach to visit,
The individual cottages were beautiful inside and out. The pool was large, though not deep, but great for all the family to cool off. The beach with tiki bar was beautiful. Staff were friendly and helpful. Would definitely go back. Lovely place.
Comment from Hotel Management
11-Aug-2017 by Tranquility Bay Management, Hotel Management
Good morning Jen, Thank you for sharing your feedback. We are happy to hear you enjoyed your villa here at Tranquility Bay, along with your time at the lagoon pool with your family. We look forward to welcoming in back to the resort again. Thank you, Tranquility Bay Management
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice resort

Posted 08-Aug-2017
The resort was very nice but the only bad thing was the 18% they included in everything
5 out of 5
Recommended
for Everyone
by A verified traveller from connecticut

Great vacation spot

Posted 05-Aug-2017
Pros: Size of the accommodations, very helpful staff, great pools, very clean and updated.
Cons: Ridiculous gratuity charged at the Tiki Bar for a drink. 18% to pour a drink!
Location: Everything is right there as it is on a main road but is very secluded. Sombrero Beach very close-beautiful
Very nice accommodations. Spacious, bright and airy. Everything you need to make your stay extremely comfortable. Highly recommend! Very close to stores and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Tranquility Bay - A Slice Of Paradise!!!!

Posted 30-Jul-2017
After a full throttle 2 weeks at Disney and Universal, our bodies were aching for a bit of R&R. Tranquility Bay, did not disappoint, a slice of paradise away from the crowds. Less of a hotel and more of a resort. The beautiful grounds and the Tiki Bar on the beach were a great place to watch the amazing sunsets with a margarita or two.
Comment from Hotel Management
09-Aug-2017 by Tranquility Bay Management , Hotel Management
Greetings Mark, We are very pleased you had such a relaxing time with us at Tranquility Bay after your Disney travels. We’ll keep a slice of Key Lime Pie back for you, ready for your next visit! We look forward to seeing you again. Thank you, Tranquility Bay Management
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay!

Posted 30-Jul-2017
Wonderful accommodations. Would definitely return!
Comment from Hotel Management
09-Aug-2017 by Tranquility Bay Management , Hotel Management
Greetings, We are so happy to see your five star review! The next time you are in Marathon, be sure to stop by Tranquility Bay. It would be a pleasure to see you again. Thank you, Tranquility Bay Management
2 out of 5
by A verified traveller from WI

Pictures look nice, but thats about it

Posted 06-Jul-2017
Pros: The room color and space was amazing
Cons: Almost the whole trip.
Location: Snorkeling, helicopter flight. Drove around
It looks pretty, and quiet, but that was not the case. The room we had was basically next to a closet, and housekeeping kept all their stuff, even vacuums sitting right outside our door, it was noisy and anything but pleasant. We would get in from a long day and our room would still not be cleaned at 5 pm, We were gone all day, and just wanted to shower and eat, and they would knock a little after 5. This was the case all the days we stayed there.. the beach is decent. the swimming area was usually full of adults sitting and drinking. I would not want to go back there. We went there because it looked like a great place to be engaged, and I wish we went some other place.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel but staff could be a little better.

Posted 02-Jul-2017
Nice hotel on Route 1 and on the beach. Facilities are well maintained, but desk did not tell us they were putting us in a handicap room (not as nice as standard rooms) when they had standard rooms available. Facilities are nice, and well maintained. The Butterfly room is a very good restaurant, well rated with good food and service. But they have no breakfast or coffee in the morning (room coffee machine does is not the same).
3 out of 5
by A verified traveller

CAREFUL Booking a Room with a WATER VIEW

Posted 28-Jun-2017
Pros: It's a beautifully landscaped hotel.
Cons: Deceptive water view situation. Staff needs some kind of incentive to clean rooms and provide better service. They all seem to have an attitude.
Location: Sombrero beach, Curry Hammock State Park, La Nina has great Cuban food. Cuban Cafe good for espresso/cafe con leche but not as good as La Nina overall
3rd time staying always had ocean front , did not realize now they have a water view option , just as expensive, I did not like the view. No sand. Had the circular deck with a boardwalk (in lieu of sand) and lagoon like brown water as a view in lieu of the aqua water in front of the rooms with sand as their backyard. Someone's fishing traps were visible, etc... Not that I hate that, it's the KEYS but that's not what I thought I paid for. Also you need to write down what you want to staff. Took 3 times before I got some coffee filters. They only bring you towels, they do not really clean. And even that was a challenge. Front desk never had the manager call me back concerning my VIEW,etc.
5 out of 5
Recommended
for Everyone
by A verified traveller from texas

Great place to stay

Posted 25-Jun-2017
We loved everything about this place! Beautiful grounds, great pools, nice little beach area for kids, yummy food & drinks!