Studio Premier | Private kitchen | Mini-fridge, cookware/dishes/utensils
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Reviews of Prince Plaza II Hotel

3 out of 5
Prince Plaza II Hotel
101 Dela Rosa Street, Legaspi Village, Makati

Reviews

7.0

Good

Rating 10 - Excellent. 62 out of 350 reviews" "
Rating 8 - Good. 128 out of 350 reviews" "
Rating 6 - Okay. 88 out of 350 reviews" "
Rating 4 - Poor. 42 out of 350 reviews" "
Rating 2 - Terrible. 30 out of 350 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
The staff are very friendly. The pool is not long enough to swim laps, just nice enough for children to swim in. The gym is just a room with dumbbells, an elliptical trainer and a stationary bike that’s over 20 years old. No air conditioning in the exercise room, just a fan and open window.The rooms do need renovation but the location makes up for the outdated rooms. This hotel is right next to Green Belt 5, which has many fine restaurants, coffee/dessert and places to shop. Glorietta Mall is a short walk away. The room I was in was clean and the air conditioner worked fine. I would recommend this place.
Stayed 4 nights in Apr 2024

10/10 Excellent

Paraluman, Nedlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. One of my fave areas. Will stay again
Stayed 1 night in Apr 2024

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property looks haunted. The rooms are worst! Air conditioner are too old and not working. False advertisement. The photos looks good but in reality it’s worst. I just don’t like the way they did it to me. Transferring one room to another because everything is malfunctioning. I even want to transfer to a better hotel. They didn’t even give any inconvenience compensation very sad.
Stayed 2 nights in Apr 2024
Response from Edward on 4 Apr 2024
Good day Sir.We would like to apologize for the inconvenience you have experienced while staying at Prince Plaza II. At St. Francis Hotels, we take pride in ensuring our customer’s satisfaction. Unfortunately, there are several shortcomings on our part which resulted to unpleasant stay. Upon thorough review of the situation, we have narrowed the cause to some circumstances that we have already been working on improving.We hope that you will still continue visiting us in the future even though this current stay was not a pleasant one. Hoping for your understanding.Thank you.Sincerely yours,Edward Dewey E. BoatmunRooms Division Director

6/10 Okay

Mary Grace

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location. But hotel furniture (e.g. chairs) requires immediate updating.
Stayed 2 nights in Mar 2024

8/10 Good

Romeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Staff are efficient and helpful.
Stayed 3 nights in Mar 2024

8/10 Good

Evelyn Ferrer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-Fi is strong, A/C was perfect and hot water in the shower was excellent and location was unbeatable. Staff were all very friendly and nice.
Stayed 12 nights in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Bathroom Smell
Great location and friendly service. The hotel is dated and needs upgrading. I have stayed there previously and did not have the problem I encountered on this recent trip. The master bedroom bathroom had an bad smell that housekeeping could not get rid of. It was likely coming up through the drainage.
Stayed 1 night in Jan 2024

10/10 Excellent

Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Aaron

Liked: Staff & service
Just a bed for the night.
Room was very dated with limited facilities. No bedside light, so you had to have the main light on to read and when going to sleep, get out of bed to switch it off. Room facilities included a very old looking cooktop that sat on the bench. No dishcloth or tea towel provided. Air conditioner had external parts right next to the room, so very noisy if left on overnight. Staff were very friendly and helpful, pool was excellent!
Stayed 2 nights in Jan 2024

6/10 Okay

Carlson

Stayed 1 night in Nov 2023

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and convenient access to businesses.
Stayed 3 nights in Nov 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Michellene

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property is outdated. Will need major remodeling.
Stayed 3 nights in Sep 2023

10/10 Excellent

PERCIVAL KEMPIS,

Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying at Prince Plaza II because we feel safe. The staff are very professional,helpful and friendly. Very convenient to many shopping places, restaurants, beauty salons, banks, church at Greenbelt, walking distance to department stores, boutiques and restaurants. 20 minutes to airports depending on traffic.
Stayed 3 nights in Oct 2023

8/10 Good

Pete T

Liked: Cleanliness, staff & service, property conditions & facilities
Nonconsistency of replacing condiments of coffee, cream, and sugar as provided daily... had to call for room service for the past two days of my stay.
Stayed 3 nights in Jul 2023

8/10 Good

dean, Bangna

Stayed 3 nights in Jul 2023

8/10 Good

Yuji

Liked: Cleanliness, staff & service
Stayed 8 nights in Jun 2023

10/10 Excellent

Yuji

Liked: Cleanliness, staff & service
The area is convenient
Stayed 12 nights in May 2023

8/10 Good

Mel

Travelled with family
Liked: Cleanliness, staff & service
Room old and needed to upgrade and replaced the bed BUT other than love it with Hot water, spacious area with refrigerator and stove. Definitely booking again.
Stayed 5 nights in Apr 2023

8/10 Good

Yuji

Stayed 12 nights in Apr 2023

8/10 Good

Jeanette, Sierra Madre

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My room was very spacious and comfortable. However towels and amenities are really lacking. They need to bleach those towels!
Stayed 3 nights in Apr 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Scott

Stayed 2 nights in Mar 2023

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the money, next door to upscale mall with alot of dining choices, rooms needs updated, but overall a/c, hot water, wifi pool great
Stayed 5 nights in Mar 2023

8/10 Good

Yuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good for long stay. Though it may not look excellent at first, is satisfying in the end.
Stayed 13 nights in Feb 2023

2/10 Terrible

Mylene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel at all cosr.
The room was very very dirty and dusty. It wasnt clean at all. You can see it on the floor, tables etc. All the bed sheets were dirty and disgusting! I woke up and all my body were itchy. Elevator safety is also questionable. Totally not recommendable. Avoid.
Stayed 1 night in Jan 2023

10/10 Excellent

Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check-in was very pleasant. The person at the front desk was very friendly and helpful.
Stayed 3 nights in Dec 2022

4/10 Poor

Yuji

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This time they gave me a room full of small ants. Room cleaning was not served on daily basis even though I requested.

8/10 Good

Jose Roberto

Stayed 3 nights in Oct 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchenette.
Stayed 7 nights in Sep 2022

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Yuji

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good for long stay
Stayed 4 nights in Mar 2022

8/10 Good

Yuji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good enough
Stayed 5 nights in Mar 2022

10/10 Excellent

Merfe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Strategic location, just a walking distance going to greenbelt mall.i like the kitchenette..i cooked our meals. Kitchen utensils are provided.. telephone, refregerator and big size cabinet are provided. And there's a small dining area ..we eat our foods comfortably. Only that the aircon is not functioning well. The room is so spacious like it .
Spacious room and there is a dining area. We eat our food with comfort..love it
I love cooking . So i like this kitchenette..kitchen utensils were provided.
Stayed 1 night in Jun 2021

6/10 Okay

Jerry

Stayed 2 nights in May 2021

8/10 Good

JINALINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

4/10 Poor

Russell Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh at best
Rooms are old and quite worn down, which I can live with. However, the housekeeping was horrible. They only clean the room once every 3 days and then don't do a particularly good job. Once, they took my towels and didn't replace them. Also, they did not replace enough water throughout.
Stayed 7 nights in Feb 2021

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great place
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

ANNABELLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is clean and towels are new . but the stove is not working well we are not able to drink hot water in the room .
Stayed 2 nights in Mar 2020

8/10 Good

Milagros

Stayed 6 nights in Feb 2020

4/10 Poor

Flor, Los Angeles

Liked: Staff & service
Disliked: Property conditions & facilities
The unit that we stayed did not have hot water in the bedroom bathroom. The place is old and the furnitures specially sofas are dirt stained and filthy. They still use a kettle to heat water for coffee on a electric stove. This hotel need to be renovated and some fixtures are too old and falling apart. They actually are using keys to open the door instead of keycards.
Stayed 3 nights in Feb 2020

6/10 Okay

LOH

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the executive room so upgraded to 1 bedroom suite. Much better and more comfortable. Wooden flooring is good but my personal preference is carpeting. Has a basic kitchen which is very useful for warming up snacks etc.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping center in Greenbelt and staff are friendly
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small bathroom. Courteous front desk associates. I will check in again in this hotel in the future.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible and ok to recommend to stay on the place
Stayed 7 nights in Feb 2020

8/10 Good

Margie, california

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Okay for the price. Basic amenities were provided....
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
One day housekeeping did not shown and no toilet paper for 2 days. But overall worth it
Stayed 7 nights in Jan 2020