78th Street, Between 28th & 29th, Chan Aye Thar Zan, Mandalay
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 3 out of 22 reviews" "
10 - Excellent
3
Rating 8 - Good. 13 out of 22 reviews" "
8 - Good
13
Rating 6 - Okay. 5 out of 22 reviews" "
6 - Okay
5
Rating 4 - Poor. 0 out of 22 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 22 reviews" "
2 - Terrible
1
8.0/10
Cleanliness
8.2/10
Staff & service
6.0/10
Amenities
7.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Verified traveller
Business traveller
7 Sept 2019
Liked: Cleanliness, staff & service
Disliked: Amenities
To be honest, room maintenance condition is not good. I found the leakage of water at the toilet and air conditioning, shelf of shower room is broken. However, the large room space and high ceiling is very comfortable.
Verified traveller
Stayed 3 nights in Sep 2019
Response from Myat Myat on 24 Apr 2020
Dear Our Valuable Customer,
Mingalarbar from our Amazing family! Thank you very much for taking the time to write a review for us. We are extremely glad to know that our team has created a memorable experience that you will be able to share with your friends and family. Here at Amazing, we thrive to deliver exceptional service to our clients and are glad to hear that you had a great time at our property. We wish you the very best for your future endeavors and we hope to see you again soon at any of our Amazing Hotels & Resorts.
Thank you and best regards,
Myat Myat ( Online Sales Deparment )
Staff was fantastic. The hotel has good a location on a main street. The manager is only a few days in his new job and has much delayed maintenance to attend to. The room was MOLDY. An obvious older water leak from the second floor bathroom. It was not repaired properly but the new manager said that he would attend to it immediately. I was offered another room but I declined do to so because 'I hate to move after I'm settled'. Decent restaurant on premises. This would be a really nice hotel if given some TLC.
Michael
Stayed 3 nights in Jul 2019
Response from Myat on 24 Apr 2020
Dear Michael,
Mingalarbar from our Amazing family! Thank you for taking the time to share your experience during your stay with us. We are delighted to hear that you had a pleasant stay with us. However, we would like to apologize for the “inconvenience” you had with us during your stay and have taken note of your feedback to improve our customer experience. If you have any more feedback from your side, please let us know and we will be more than happy to assist you. Once again, thank you for writing this feedback and we would like to invite you to stay at any of our Amazing properties to provide an even better experience during your stay with us.
Thank you and best regards,
Myat Myat ( Online Sales Department )
I like the room that the ceiling is high, large room space and shower is independent.
Verified traveller
Stayed 1 night in Jun 2019
Response from Myat on 24 Apr 2020
Dear Our Valuable Customer,
Mingalarbar from our Amazing family! Thank you for taking the time to leave a feedback following your stay with us. We would like to share your positive feedback about our hotel with our Amazing family members and it is truly a delight for us to hear that you had a pleasant stay with us. It was a pleasure to provide you with our services during your stay at Amazing and we wish that these memories will last for a lifetime. Once again, we would like to thank you for your feedback and will be looking forward to welcoming you back at Amazing properties in the near future.
Best regards,
Myat Myat ( Online Sales Department )
The large room with high ceilings is very comfortable. I'm comfortable because shower space is independent. I don't like Myanmar standard of shower and toilet together layout.
Verified traveller
Stayed 2 nights in May 2019
Response from Myat on 24 Apr 2020
Dear Our Valuable Customer,
Mingalarbar from our Amazing family! Thank you for taking the time to leave a feedback following your stay with us. We would like to share your positive feedback about our hotel with our Amazing family members and it is truly a delight for us to hear that you had a pleasant stay with us. It was a pleasure to provide you with our services during your stay at Amazing and we wish that these memories will last for a lifetime. Once again, we would like to thank you for your feedback and will be looking forward to welcoming you back at Amazing properties in the near future.
Best regards,
Myat Myat ( Online Sales Department )
8/10 Good
Verified traveller
Business traveller
29 May 2019
Liked: Cleanliness, staff & service
The room is designed with laxuary resport image. The ceiling is high and room space is large. Shower space is separated that is confortable for foreigners.
Verified traveller
Stayed 2 nights in May 2019
Response from Myat on 24 Apr 2020
Dear Our Valuable Customer,
Mingalarbar from our Amazing family! Thank you very much for taking the time to write a review for us. We are extremely glad to know that our team has created a memorable experience that you will be able to share with your friends and family. Here at Amazing, we thrive to deliver exceptional service to our clients and are glad to hear that you had a great time at our property. We wish you the very best for your future endeavors and we hope to see you again soon at any of our Amazing Hotels & Resorts.
Thank you and best regards,
Myat
We arrived in Mandalay at 4:30am. Despite checkin being at 2pm, the kind lady arranged for our room to be serviced and ready early for us which was appreciated. The room was large and comfortable. We also had fruit and sweets delivered to us. The hotel is central to the Palace walls but tourists can only enter from the eastern gate, 3.5km away.
Caroline
Stayed 1 night in Jan 2018
Response from Thet Mhu on 3 Feb 2018
Dear Caroline,
We are happy to hear that you had a nice stay at our Hotel Amazing Mandalay and thank you for giving us the best compliments. We look forward to see you on your next trip to experience the relaxing time again.
With warmest regards,
The management team of Amazing Hotels & Resorts
6/10 Okay
Verified traveller
25 Dec 2016
Liked: Cleanliness, staff & service, room comfort
Simple Hotel with Helpful Staff
Nice friendly staff that doesn't speak much English. The bed is hard and dinner is fair. Breakfast has a good selection for the hotel price. The area is in a busy part of town close to the Famous Palace.
Staff members are nice! But the hotel is simply without WIFI
Chun Wa Brian
Response from Nandar on 9 Jul 2016
Dear Chun Wa Brian,
"Mingalarbar"! warmest greeting from Amazing Hotels and Resorts.
Received your mail and thank you so much for your choosing to stay at our Hotel Amazing Mandalay .Thank you so much for your letting know your experience at our hotel. Since our goal is your happiness and your satisfaction thus it make us very pleasure.
I will pass this message to our Hotel Amazing Mandalay families member and their remembrance and best wishes will be always together with you.
For the internet connection ( Wifi service ), we try our best to upgrade our system and hope to be able to continue to impress you with our style of service which intends to exceed expectations and create unique experiences.
Once again thank you very much indeed for your choosing to leisure at our little paradise, Hotel Amazing Mandalay.
With warmest regards,
Hotel Amazing Mandalay
8/10 Good
Verified traveller
3 Aug 2015
Liked: Cleanliness, staff & service, room comfort
Thank You
Power outage without a back up generator
Verified traveller
Response from Nandar on 9 Jul 2016
Dear Sir/ Madam,
"Mingalarbar"! warmest greeting from Amazing Hotels and Resorts.
Received your mail and thank you so much for your choosing to stay at our Hotel Amazing Mandalay .Thank you so much for your letting know your experience at our hotel. Since our goal is your happiness and your satisfaction thus it make us very pleasure.
I will pass this message to our Hotel Amazing Mandalay families member and their remembrance and best wishes will be always together with you.
For the back up generator, we try our best to upgrade our system and hope to be able to continue to impress you with our style of service which intends to exceed expectations and create unique experiences.
Once again thank you very much indeed for your choosing to leisure at our little paradise, Hotel Amazing Mandalay.
With warmest regards,
Hotel Amazing Mandalay
Dear Our Valuable Customer,
Mingalarbar from our Amazing family! Thank you for taking the time to share your experience during your stay with us. We are delighted to hear that you had a pleasant stay with us. However, we would like to apologize for the “inconvenience” you had with us during your stay and have taken note of your feedback to improve our customer experience. If you have any more feedback from your side, please let us know and we will be more than happy to assist you. Once again, thank you for writing this feedback and we would like to invite you to stay at any of our Amazing properties to provide an even better experience during your stay with us.
Thank you and best regards,
Myat Myat ( Online Sales Department )
8/10 Good
Verified traveller
6 Apr 2019
Verified traveller
Stayed 2 nights in Apr 2019
Response from Myat Myat on 24 Apr 2020
Dear Our Valuable Customer,
Mingalarbar from our Amazing family! Thank you for taking the time to leave a feedback following your stay with us. We would like to share your positive feedback about our hotel with our Amazing family members and it is truly a delight for us to hear that you had a pleasant stay with us. It was a pleasure to provide you with our services during your stay at Amazing and we wish that these memories will last for a lifetime. Once again, we would like to thank you for your feedback and will be looking forward to welcoming you back at Amazing properties in the near future.
Best regards,
Myat Myat ( Online Sales Department )
Dear Our Valuable Customer,
Mingalarbar from our Amazing family! Thank you for taking the time to leave a feedback following your stay with us. We would like to share your positive feedback about our hotel with our Amazing family members and it is truly a delight for us to hear that you had a pleasant stay with us. It was a pleasure to provide you with our services during your stay at Amazing and we wish that these memories will last for a lifetime. Once again, we would like to thank you for your feedback and will be looking forward to welcoming you back at Amazing properties in the near future.
Best regards,
Myat Myat ( Online Sales Department )
Dear Sir/ Madam,
Thank you for taking the time to submit a review. We are really sorry to hear that inconvenience case about our hotel, we will discuss our management team to make more better in next time your visit. Your review will support us doing our best every day. We look forward to seeing you on your next trip to experience the relaxing time again
With warmest regards, The management team of Amazing Hotels & Resorts
Dear Sir/ Madam,
Thank you for taking the time to submit a review. We are really pleased to hear that you enjoyed our excellent service. For inconvenience water problem, we will discuss our management not to happen again in next time and actually sorry for annoying due to that case.Your review will support us doing our best every day. We look forward to seeing you on your next trip to experience the relaxing time again.
With warmest regards, The management team of Amazing Hotels & Resorts
6/10 Okay
Verified traveller
17 Mar 2018
Disliked: Cleanliness
Near railway station
Used to be dormitory of railway station administrators, right next to railway. Fair room condition, room quite dark, WiFi is good, breakfast not too much variety.
Verified traveller
Stayed 1 night in Feb 2018
Response from Myat Myat on 31 Mar 2018
Dear Sir & Madam,
Firstly I would like to thank you for taking the time to write about your experience here at Hotel Amazing Mandalay.
The whole staffs appreciate your compliments and we will continue to give all the guests the memorable services, and thank you for your appreciation.We noted and attentive service for our breakfast buffet items as well as our qualified service.
We truly look forward to welcoming you back in the not too distant future for another experience.
With warmest regards,
The management team of Amazing Hotels & Resorts
6/10 Okay
Verified traveller
9 Nov 2017
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
住宿三晚前兩晚沒有熱水,第三晚終於來了!
Verified traveller
Stayed 3 nights in Nov 2017
Response from Nandar on 6 Dec 2017
Dear Sir/Madam,
Thank you for your review. Thank for pointing out the hot water case and sorry for your inconvenience.
I hope your next stay is just around the corner. Please do not hesitate to contact us if there is anything we can help you during your next stay. We hope to welcome you back to the hotel in the near future with better service.
With warmest regards,
The management team of Amazing Hotels & Resorts
Good service
a little bit problem for booking (booking no. that expedia send to hotel is difference from my booking no. in expedia)
Verified traveller
Response from Nandar on 10 May 2016
Dear Valued Guest,
"Mingalabar" warmest greeting from Amazing Hotels & Resorts.
We just want to express our sincere thanks and appreciation for your memorable stay at our Hotel Amazing Mandalay.
We do hope that you enjoyed your staying at our hotel and is there anything to improve and upgrade our quality of service, the food, the breakfast, and the room cleaning etc during your stay, please do not hesitate to drop us a line. You can reach through onlinesale@amazing-hotel.com.
Once again thank you very much indeed for your choosing to leisure at our little paradise, Hotel Amazing Mandalay families members’ remembrance and best wishes will be always together with you.
With warmest regards,
Hotel Amazing Mandalay
I'm not expect too much about the hotel in Mandalay but when I arrived I'm so surprised. It's great all over location, service, clean and many things. If I'll be back to Mandalay in the future.This hotel will be the first choice for me and friends.