Search Historic Hotels in Malgrat de Mar

"The hotel was perfect in every way, including the fresh breakfast buffet and the excellent dinner and bar choices."

"Breakfast was ok and parking was very convenient."

"The breakfast isn't good... it's fantastic! Everything about my room was great. Spacious, comfortable. There's free street parking right in front of the hotel. Highly recommended. Will stay there again!"

"Absolutely brilliant 4 night stay. Spotlessly clean throughout … staff were really good kind and helpful. Stones throw from the beach - would 100% stay again"

"This is an excellent hotel. Excellent breakfast and restaurant is first class. Would highly recommend and would definitely stay again "

"We thoroughly enjoyed our stay at the AQUA Hotel Silhouette and Spa. While the surrounding area may not be the most aesthetic, once you step inside, you are transported into a high-end, tranquil environment that feels worlds apart from the street outside. We stayed in a room with a pool view, and although the décor felt slightly dated, the effort to maintain cleanliness was evident and impressive. Aside from some minor dust on surfaces and the remote, the room was excellent. The staff truly made our stay; they were consistently friendly and went above and beyond to ensure we were comfortable. The pool area was excellent and well-maintained. We had no trouble finding sun loungers, though we visited outside of peak season. Regarding the spa, it was not quite to our taste as the area felt quite dark, the pool water was a bit too warm, and there was no way to adjust the sauna temperature. The food was a mixed bag. We enjoyed the croissants, yoghurt, and fruit. However, the hot buffet items, such as the steak, pasta, and breakfast items, were consistently served cold. One minor frustration was the inconsistent information regarding additional fees. We noticed discrepancies in parking rates and received several different quotes from different staff members for a late checkout. A standardised price list for these services would definitely improve the guest experience. Overall, it was a great, relaxing stay with wonderful service, and we would certainly return."

"Food was inedible, flavourless and always lukewarm. Room was cleaned but walls have black mould and balcony has rust."

"Fantastic stay checkin could have been a little better but everything else was exceptional best hotel in Santa Susanna "

"Overall our stay was good 4* not 5* because of broken AC in the room. My husband, 13 months old toddler and I travelled from the US 7 hours flight & 6 hours time difference. Then 1 hour of train ride & taxi 30 min rideto the hotel and we checked into hotel room with broken AC. We reported it immediately as it was summer June around 85 F and humid. Front desk lady came up to the room to help us to adjust AC properly. However, it was broken. Then she informed us that engineer guy will come to the room shortly to fix it. We waited 15 min no one came. Therefore, we had to wait more than 40 min for the engineer guy to come, while we all including a crying toddler were exhausted. We had no choice but to come down to front desk 2-3 times with a crying toddler in my arms to complain about the room, only after 3rd time front desk lady finally made a decision and showed us a smaller room with working AC. Question: is that a hotel policy to remedy hotel guests experience only after guests come down to FD 3 times to complain? If that’s the case, then it’s a terrible customer service. As far as I know, hotel staff shall respond within 15 min or so or simply change the room. Because it is not guests fault that they checked in to the room with broken AC. Otherwise, the front desk ladies were quite responsive, courteous, and professional. Maria helped me to book bus tickets to the airport. Very grateful for that. Restaurant staff were very friendly and super nice with a toddler."