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Hotel Mercury

Photo gallery for Hotel Mercury

Featured image
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Seasonal outdoor pool, pool loungers
Balcony

Overview of Hotel Mercury

Hotel Mercury

4 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • All-inclusive
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Avinguda del Mar, 2, Santa Susanna, 08398

Explore the area

  • Popular LocationSanta Susanna Beach4 min walk
  • Popular LocationSanta Cristina Beach22 min drive
  • Popular LocationLloret de Mar Beach28 min drive
  • AirportGerona (GRO-Costa Brava)35 min drive

Choose dates to view prices

About this area

Santa Susanna

Located in Santa Susanna, Hotel Mercury is near a train station and near the beach. Parc Francesc Macia and Pitch and Putt Papalus Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Gnomo Park and Pinya de Rosa Botanical Garden. Travelling with kids? Consider Water World and Maritime Museum. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.
Visit our Santa Susanna travel guideOpens in a new window
Map

What's nearby

  • Santa Susanna Beach - 4 min walk
  • Les Caletes Beach - 10 min walk
  • Levante Beach - 20 min walk
  • Santa Cristina Beach - 22 min drive
  • Lloret de Mar Beach - 28 min drive

Getting around

  • Santa Susanna Station - 4 min walk
  • Barcelona El Prat Airport (BCN) - 59 min drive

Restaurants

  • Buffet Restaurant — 1 min walk
  • Checkin Sirius - 11 min walk
  • Indalo House - 12 min walk
  • Kings Grand Cafe - 14 min walk
  • Maui Beach Club - 17 min walk

About this property

Hotel Mercury

Family-friendly hotel with restaurant and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Additionally, a poolside bar, a conference centre and a complimentary children's club are on-site. All 322 rooms offer balconies, flat-screen TVs with satellite channels, and safes. Other amenities available to guests include showers, phones and desks.
Hotel Mercury offers 322 forms of air-conditioned accommodation with a safe and free toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Hotel Mercury are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Parking and public transport

  • Covered self parking on site (EUR 18 per day)
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Corner/local shop
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe

Similar properties

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Santa Susanna
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Air conditioned
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4 star
4 star
Hotel
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Family-friendly
Family-friendly
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from noon - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Covered self-parking fee: EUR 18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and Carte Blanche; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to September
No pets and no service animals are allowed at this property

Property is also known as

Hotel Mercury
Mercury Hotel
Mercury Hotel Santa Susanna
Mercury Santa Susanna
Hotel Mercury Santa Susanna
Mercury Hotel Santa Susana
Hotel Mercury Hotel
Hotel Mercury Santa Susanna
Hotel Mercury Hotel Santa Susanna

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 13 out of 78 reviews
5 - Excellent 17%
Rating 4 - Good. 22 out of 78 reviews
4 - Good 28%
Rating 3 - Okay. 24 out of 78 reviews
3 - Okay 31%
Rating 2 - Poor. 13 out of 78 reviews
2 - Poor 17%
Rating 1 - Terrible. 6 out of 78 reviews
1 - Terrible 8%

3.5/5

Cleanliness

3.2/5

Staff & service

3.1/5

Amenities

3.2/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean. Food isn't the best for for the money I paid was fine.
Stayed 3 nights in Oct 2019

2/5 Poor

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Check-in awful. Not friendly, reservation details screwed up, took over an hour to sort out, air conditioning not working, not enough beds in rooms as per bookings. I am seeking full refund. Ruined holiday.
Stayed 4 nights in Aug 2019

3/5 Okay

Travelled with family
Food and entertainment were good. AC did not work well. We had to pay extra for Parkingand were asked to pay extra for wifi.
Stayed 3 nights in Aug 2019

3/5 Okay

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2019

4/5 Good

Food let the hotel down. Not 4 star quality. Some staff ok. Others rude. Were not interested in any concerns
Stayed 3 nights in Sep 2018