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"Great stay"

"I was served by Emma on numerous occasions. She was genuinely fantastic and made the event and my stay just fantastic."

"Miss advertising of the room which we were very unhappy about as this was for our wedding day and wedding night. It took looking at 3 rooms and none were the one we booked. Good breakfast with very pleasant staff looking after us. Window cleaner cleaning the windows at 7.30am. Tv turned itself on in the middle of the night. Room wasn’t cleaned in the 3 nights we were there. We did take the bin to be emptied and asked for more tea/coffee which they went and got us and very friendly. Would I stay again or recommend this hotel NO I wouldn’t "

"Very clean and comfortable hotel. Only a few steps away from the airport terminal. We arrived at 1am, check in was friendly and efficient. The 24 hr room service was appreciated, a delicious pizza and a glass of wine swiftly delivered to the room. Buffet breakfast was really good value with a great selection of foods to choose from."

"Breakfast was fabulous. Having the bus to and from the airport was very convenient, but felt four pounds per guest was an awful lot for such a short distance and Uber would have charged much less."

"Beautiful Holiday Inn at Southend-on-Sea. IHG offering excellent service as usual."

" Nice and easy check-in BUT warning, our taxi dropped us off outside the door and then drove off. It now appears that no thank you they may be fined because they did not come into the hotel to input their registration before driving off. I do find this a bit bizarre. Other than that the accommodation was good, the drinks were slightly more than I would pay in London, but acceptable. The breakfast was excellent and there was a good choice of food. Checkout was simple and the airport was a 10 minute walk away. So overall score 9 out of 10. "

"Dangerous fire exit. Slow service"

"My room was very noisy even tho I had requested ahead and confirmed on arrival a quiet room"