Title: Five Lakes Resort Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Five Lakes Resort Hotel with a full-service spa, in the vicinity of Layer Marney Tower ![Lobby](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/6e91def8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/13a2e208.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/cc7ca00c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/bed8b439.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/e6a9caea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Colchester Zoo and Colchester Golf Club, Five Lakes Resort offers a tranquil retreat with 36 holes of golf, a coffee shop/cafe, and Brasserie 1 restaurant. Unwind with fitness classes or yoga at the health club, indulge in The Spa's body treatments or enjoy the garden views. 7.8 Good ## Popular amenities - Spa - Hot tub - Pool - Bar - Gym - Room service ## Room options ### Check availability for these dates Tonight [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=63809&PinnedHotelID=63809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=63809&PinnedHotelID=63809&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 31 - Nov 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=63809&PinnedHotelID=63809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=63809&PinnedHotelID=63809&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=63809&PinnedHotelID=63809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=63809&PinnedHotelID=63809&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=63809&PinnedHotelID=63809&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=63809&PinnedHotelID=63809&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/a8062483.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room, 1 King Bed 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Sofa bed Deep-soaking bath Hairdryer Bathrobes - 301 sq ft - Sleeps 2 - 1 King Bed ![Executive Twin Room | 1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/36bf6048.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room ### Highlights Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Sofa bed Deep-soaking bath Hairdryer Bathrobes - 301 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/01854b31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Separate sitting area Air conditioning Connecting rooms available Flat-screen TV Sofa bed Separate bedroom Deep-soaking bath Hairdryer - 646 sq ft - 1 bedroom - Golf view - Sleeps 2 - 1 King Bed ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/7f3e6726.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Twin Room, 2 Double Beds 8.4 Very good 6 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Sofa bed Deep-soaking bath Hairdryer Bathrobes - 323 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/37b48359.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Village Room 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Sofa bed Deep-soaking bath Hairdryer Bathrobes - 323 sq ft - Golf view - Sleeps 2 - 2 Single Beds ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/8f0b0931.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Sofa bed Deep-soaking bath Hairdryer Bathrobes - 323 sq ft - Golf view - Sleeps 2 - 1 Queen Bed ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/870f727d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Sofa bed Deep-soaking bath Hairdryer Bathrobes - 323 sq ft - Golf view - Sleeps 2 - 1 Double Bed ![1 bedroom, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/63900/63809/37b48359.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Deep-soaking bath Hairdryer Bathrobes Private bathroom - 322 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMaldon-Hotels-Five-Lakes-Resort.h63809.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMaldon-Hotels-Five-Lakes-Resort.h63809.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.78593%2C0.80411&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_bdA5U2wzzudYHOyvOwVr5_U6FQ=) Colchester Road, Tolleshunt Knights, Maldon, England, CM9 8HX #### What's nearby - Five Lakes Resort - 1 min walk - 0.1 miles - Layer Marney Tower - 11 min drive - 6.6 miles - Colchester Zoo - 13 min drive - 8.2 miles - Colchester Castle Park - 20 min drive - 11.3 miles - University of Essex - 23 min drive - 14.0 miles #### Getting around - Colchester Kelvedon Station - 15 min drive - London (SEN-Southend) - 79 min drive #### Restaurants - ‪The Hare and Hounds - ‬8 min drive - ‪Tiptree Tea Room & Jam Shop - ‬8 min drive - ‪The Old Crown - ‬11 min drive - ‪The Plough - ‬8 min drive - ‪The White Hart Inn - ‬14 min drive ## About this property ### Five Lakes Resort Hotel near Colchester Zoo Located close to Layer Marney Tower, Five Lakes Resort provides a golf course, a terrace and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as a driving range and golf lessons. Treat yourself to a facial, aromatherapy or reflexology at The Spa, the on-site spa. The on-site restaurant, Brasserie 1, offers breakfast, lunch and dinner. Fitness classes and yoga classes are offered at the health club; other things to do include racquetball/squash. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Other perks at this hotel include: - An indoor pool and an outdoor pool - Free self-parking - Buffet breakfast (surcharge), 3 outdoor tennis courts and a 24-hour front desk - Barbecues, wedding services and luggage storage Room features All 194 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Extra amenities include: - Bathrooms with deep-soaking baths and free toiletries - Flat-screen TVs with premium channels - Wardrobes/cupboards, electric kettles and daily housekeeping ## Similar properties ![Food court](https://images.trvl-media.com/lodging/2000000/1610000/1605700/1605688/6430791d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Essex Golf and Country Club Colchester - Pool - Hot tub - Spa - Kids pool 8.0 Very good 716 reviews £58 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=1605688&PinnedHotelID=1605688&HadPinnedHotel=true®ionId=-1&adults=2) ![Food and drink](https://images.trvl-media.com/lodging/10000000/9690000/9688200/9688173/b88a2730.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wivenhoe House Hotel Colchester - Parking included - Free WiFi - Restaurant - Breakfast available 9.4 Exceptional 527 reviews £139 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9688173&PinnedHotelID=9688173&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/20000/14300/14251/cd2dcc96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Delta Hotels by Marriott Colchester Colchester - 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Parking included - Free WiFi - Restaurant - Bar 9.4 Exceptional 49 reviews £72 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=101931459&PinnedHotelID=101931459&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 6.95 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Bar Lacu - Brasserie 1 - Sports Bar ### Things to do - 3 outdoor tennis courts - 36-hole golf course - Fitness classes - Full-service spa - Golf - Golf driving range - Golf lessons - Health club - Hot tub - Indoor pool - Outdoor pool - Pilates classes - Racquetball/squash - Sauna - Steam room - Yoga classes ### Family friendly - Indoor pool - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 15 meeting rooms - Business centre - Conference centre (32,292 square foot of space) ### Outdoors - Barbecue grill - Garden - Terrace ### Full-service spa - 12 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Reflexology - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 2 buildings - 2 floors - Banquet hall - Smoke-free property ## Room amenities ### Bathroom - Bathtub or shower - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with premium channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Connecting rooms available - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 AM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Contactless check-out Late check-out subject to availability Late check-out fee: GBP 15 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between 4 June and 5 June. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 50 per day We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 6.95 for children - Late check-out fee: GBP 15 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 9:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation ### Property is also known as Colchester Five Lakes Crowne Plaza Colchester Five Lakes Crowne Plaza Colchester Five Lakes Maldon Crowne Plaza Resort Colchester Crowne Plaza Resort Colchester Five Lakes Crowne Plaza Resort Colchester Five Lakes Maldon Crowne Plaza Resort Five Lakes Five Lakes Colchester Five Lakes Resort Maldon Five Lakes Maldon Five Lakes Resort Hotel Five Lakes Resort Maldon Five Lakes Resort Hotel Maldon ## Frequently asked questions ### Does Five Lakes Resort have a pool? > Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM to 9:00 PM. ### Is Five Lakes Resort pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Five Lakes Resort? > Self-parking is free at this property. ### What time is check-in at Five Lakes Resort? > Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours. ### Where is Five Lakes Resort located? > Situated in Maldon, this spa hotel is within 9 mi (15 km) of Layer Marney Tower, Colchester Zoo and Colchester Golf Club. Mercury Theatre and Colchester Town Hall are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Five Lakes Resort Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 293 8 - Good 271 6 - Okay 109 4 - Poor 76 2 - Terrible 49 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.8/10 Amenities ### 8.0/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 2/10 Terrible #### Chloe 17 Apr 2022 Liked: Staff & service Disliked: Amenities, property conditions & facilities overall the building was lovely reception stunning staff efficient room was lovely absolutely sufficient quiet setting in a village room iron and board trouser press fan safe and small fridge which was a god send we didn’t use the pool or sauna lots of building work going on all around. 3 complaints my daughter paid extra for a bigger bed the bases were separate as were the mattresses nothing to hold them together so kept coming apart thru the night sheets didn’t fit the bed properly soon as you moved they came away from the bed 1 mattress was completely insufficient in support and you dipped in the middle and slopes down to the floor from the middle onwards the pole in the shower was dirty and at one end was supported by folded cardboard so it fit the space my daughter is 18 works 2 evenings a week and booked this stay as a treat for my birthday feeling gutted she spent nearly 140 pounds the breakfasts were very good selection but mostly luke warm at best the most important part of the stay was the sleep and i didn’t have a good one i will be calling the hotel direct to make a complaint ##### Chloe Stayed 1 night in Apr 2022 ### 4/10 Poor #### Lynn 11 Apr 2022 Disliked: Property conditions & facilities #### Soundproofing Needed The corridor and rooms are far too noisy. The air conditioning didn’t work. The breakfast room was filled with builders taking huge amounts of food. The bathrooms were tatty and when moved to Executive Room the bed and pillows were as hard as anything and super uncomfortable. The linens were good, very good. As were the bathroom accessories like shampoo and conditioner etc. They now don’t offer razor pack so remember yours. A lot of work is happening at the hotel, you do not hear it but hopefully the upgrade will sort out my stated tattiness. Staff very help, polite and understanding. Breakfast selection is stunningly good. Don’t like the fact of having to book a time for breakfast or the pool rather than just going when you want, but that’s COVID and hopefully it will change. Parking is lovely, as are the lifts and there are lots of antibacterial gel dispensers around. If the rooms can be more soundproofed the hotel is a winner but loudmouth guest’s who are selfish spoiled it for us. ![Family Room Bathroom ](https://a.travel-assets.com/ugc/hotel-reviews/DE2FBE5F924CC692ED0AE6E7B28B8FC20112BD4A1649683446919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Family Room Bathroom ](https://a.travel-assets.com/ugc/hotel-reviews/BFCB10E2841183377CDF770EF7B335B2F27C810D1649683449217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Family Room Bathroom ](https://a.travel-assets.com/ugc/hotel-reviews/7BBBB6E60C9A70E40AA81418E411B766479FC6081649683448519.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Family Room ](https://a.travel-assets.com/ugc/hotel-reviews/218E3B592E36E8A004CE86A2F2B62945536D05121649683446934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lynn Stayed 1 night in Apr 2022 ### 8/10 Good #### Erin 24 Mar 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very helpful and friendly staff, room and view was beautiful! ##### Erin Stayed 1 night in Mar 2022 ### 6/10 Okay #### Verified traveller 14 Mar 2022 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### LOvely hotel with moth problem The hotel is a little worn . very quiet setting , stunning views. Lovely staff members , lovely pool . The matress in room was way to soft and uncomfortable . the room was infested with moths and hotel failed to tell us even though they knew about the problem ##### Verified traveller Stayed 1 night in Mar 2022 ### 4/10 Poor #### Julie 14 Mar 2022 Freezing cold heating wasn’t working wouldn’t return ##### Julie Stayed 1 night in Mar 2022 ### 8/10 Good #### Haldun 7 Mar 2022 Liked: Cleanliness, staff & service, room comfort #### Nice stay…. Overall a really nice stay, staff were really lovely… We were previously informed regarding the building work etc so that wasn’t a problem, the only thing that spoilt it a little was that the steam room and the Jacuzzi were both not working, really important to us as we were only looking to chill around the pool during our stay 😤. PS Excited to go again once fully refurbished !!! ##### Haldun Stayed 2 nights in Mar 2022 ### 8/10 Good #### David 6 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities Buffet breakfast only - no menu, so no chance to order porridge or, say, an omelette. Otherwise a good buffet. Hotel is apparently about to undergo a major refurbishment. ##### David Stayed 1 night in Mar 2022 ### 4/10 Poor #### Verified traveller 2 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not relaxing unfortunately Food from room service was not good. Got woken up by guests having a gathering, not the relaxing stay we expected. ##### Verified traveller Stayed 1 night in Feb 2022 ### 8/10 Good #### Piyush 24 Feb 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay at Five Lakes resort - was a wonderful break great amenities. ##### Piyush Stayed 2 nights in Feb 2022 ### 4/10 Poor #### donna 21 Feb 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Staff were lovely and the food in the restaurant was good. The spa facilities were extremely disappointing and the bathroom was very dated; the tap was leaking and spraying water when turned on. ##### donna Stayed 2 nights in Feb 2022 ### 10/10 Excellent #### Kevin 14 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Chill out The site is undergoing major upgrades and is about to close for a couple of months to allow this to happen. So allowing for that, we had a brilliant time. Understandably some things were not available or restricted, due to the works, but what we had we enjoyed. The accommodation was clean and comfortable, the food and drink was wonderful and the staff were out of this world. They all made our stay. Friendly, helpful, accommodating and entertaining. To name a few; Oliver, Ben, Omar, John, Mr Cooper (in the lounge bar,) and the young lady in the spa, all were magnificent and a credit to your company. ##### Kevin Stayed 2 nights in Feb 2022 ### 8/10 Good #### Alexander 6 Feb 2022 Liked: Cleanliness, staff & service, property conditions & facilities We were a little apprehensive as the reviews were not good at all. But we really enjoyed our stay from the spa to the facilities and the staff were lovely. We used the restaurant and the food was of good quality. The only down side was the temperature of the room, it was very hot and we hardly slept, when we did finally get to sleep the fire alarm went off in the hotel. We tried adjusting the temperature but it's fixed at this through the winter months. ##### Alexander Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Verified traveller 26 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A week's stay, thoroughly recommendable. Thoroughly comfortable: spotlessly clean: good, attentive staff: excellent food: pool, spa pool, spa treatments sooo good. Could The Village accommodation have some wall coat hooks in the entrance hall? A detail worthy of note. ![Kind, friendly, a welcome ambience.](https://a.travel-assets.com/ugc/hotel-reviews/EECC50BEC35527C490D0800E76FCAFAC2BDC0BF51643191723179.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 7 nights in Jan 2022 ### 2/10 Terrible #### lucy 18 Jan 2022 Disliked: Staff & service, amenities, property conditions & facilities awful absouluelty awful ##### lucy Stayed 1 night in Jan 2022 ### 6/10 Okay #### Paul 3 Jan 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Probably wouldn't go again No steaks on menu was a big negative for me.. Then was told my next choice seabass had run out only an hour into meal time. The relaxing spa was a bit ruined by loud annoying children. Apart from that room was basic but comfortable. ##### Paul Stayed 1 night in Dec 2021 ### 10/10 Excellent #### David 1 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spa break Enjoyed a relaxing time at Five Lakes, the spa and treatments were good and the staff were very friendly. Ideal spot to visit local attractions. ##### David Stayed 3 nights in Dec 2021 ### 8/10 Good #### Paul 1 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant hotel Hotel is very nice, room comfortable and reasonably clean. Breakfast was good but i had to make tea in my room using the free teabags because they served tea in an urn already brewed and therefore too strong and not hot enough. Otherwise there was plenty of choice of hot food, pastries, bread, cereal and fruit. We had an evening meal which took an hour to arrive and then some of it was cold, i actually bit into a frozen vegetable! The table next to us also had uncooked chicken. Staff were good though, apologised and we got a big discount on the meal. The swimming pool was very good. Overall we enjoyed our stay. ##### Paul Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Karen 1 Jan 2022 Liked: Staff & service, amenities Disliked: Property conditions & facilities Staff friendly and helpful from manager downwards. Rooms pleasant. Sports area and equipment was unclean and old. Didn’t get much information at check in about facilities and no information pack in room. Food great and service excellent. ##### Karen Stayed 4 nights in Dec 2021 ### 6/10 Okay #### Gemma 24 Dec 2021 Liked: Staff & service, room comfort Disliked: Property conditions & facilities #### Needs refurb Only stayed one night for an event. Staff very nice and good service. Food was good. But the whole place needs a refurb. Our room (305) needs redecoration, balcony falling apart, and doors let in the cold so need curtains closed to keep warm. Wouldn't go back or recommend ##### Gemma Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Jenny 20 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Staff were a great tribute to the Resort, all friendly, knowledgable and polite. The resort itself was clean and tidy, ##### Jenny Stayed 1 night in Dec 2021 ### 10/10 Excellent #### John 10 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value ##### John Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Richard 27 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing, Spacious and friendly Lovely Stay at Five Lakes, Shame it was for business as leisure facilities. Plenty of space to park a Van. Its tricky to find at first, and the roads reminded me of Devon:-),, alot of roads closed close by some my Sat Nav sent me miles around, But Hotel Wise its beautiful and wil l be back. ##### Richard Stayed 4 nights in Nov 2021 ### 8/10 Good #### Trevor 9 Nov 2021 Liked: Cleanliness, staff & service, room comfort #### Felt safe. Staff were very efficient, helpful and friendly. Did think that there could have been more sanitiser stations around but we managed. Had choice of rooms being serviced or not. ##### Trevor Stayed 4 nights in Oct 2021 ### 8/10 Good #### Verified traveller 5 Nov 2021 Liked: Cleanliness, staff & service, room comfort #### Overnight spa break The overnight stay was lovely. Brilliant customer service from check in (Imogen) to dinner (Daisy) Great to have a twin room with double beds! Jess did a wonderful massage. The only Downfall I sadly have to feedback and that both myself and my boyfriend booked in and paid for a 45 minute treatment each however they were both about 30 minutes in total which was disappointing. ##### Verified traveller Stayed 1 night in Nov 2021 ### 8/10 Good #### Luke 27 Oct 2021 Liked: Staff & service, property conditions & facilities, room comfort #### A generally pleasant experience The room and hotel were generally very clean and tidy. However, attention to detail could be improved. There were a few marks on the carpet, limescale or water marks on the tiles in the shower, some lose tiles next to the sink area and the bath panel was not very well fitted. The staff were all very pleasant and the food was lovely. The room was well equipped and the bed was very comfortable and this led to a very restful nights sleep. Will stay again. ##### Luke Stayed 1 night in Oct 2021 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Hotel and Spa Chester](https://www.expedia.co.uk/Chester-Hotels-DoubleTree-By-Hilton-Hotel-And-Spa-Chester.h527788.Hotel-Information) > > [Grosvenor Pulford Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-Grosvenor-Pulford-Hotel-Spa.h790572.Hotel-Information) > > [Pine Lake Resort](https://www.expedia.co.uk/Carnforth-Hotels-Pine-Lake-Resort.h1928661.Hotel-Information) > > [5* Detached Stone Cottage with a Private Indoor Pool (Not Shared)](https://www.expedia.co.uk/Ashbourne-Hotels-5-Detached-Stone-Cottage-With-A-Private-Indoor-Pool.h31752210.Hotel-Information) > > [DoubleTree by Hilton Cheltenham-Cotswolds](https://www.expedia.co.uk/Cheltenham-Hotels-Doubletree-By-Hilton-Cheltenham.h65899.Hotel-Information) > > [ibis budget Manchester Airport](https://www.expedia.co.uk/Manchester-Hotels-Ibis-Budget-Manchester-Airport.h75715089.Hotel-Information) > > [Ufford Park Woodbridge Hotel, Golf & Spa](https://www.expedia.co.uk/Woodbridge-Hotels-Ufford-Park-Woodbridge-Hotel.h12685.Hotel-Information) > > [Le Bouchon Brasserie & Hotel](https://www.expedia.co.uk/Maldon-Hotels-Le-Bouchon-Brasserie-Hotel.h15383961.Hotel-Information) > > [Oulton Hall Hotel, Spa & Golf Resort](https://www.expedia.co.uk/Leeds-Hotels-Oulton-Hall-Hotel.h15948.Hotel-Information) > > [The Park Royal Hotel & Spa](https://www.expedia.co.uk/Warrington-Hotels-The-Park-Royal.h24462.Hotel-Information) > > [Fairmont Windsor Park](https://www.expedia.co.uk/Egham-Hotels-Fairmont-Windsor-Park.h60335617.Hotel-Information) > > [Last Drop Village Hotel and Spa](https://www.expedia.co.uk/Bolton-Hotels-Last-Drop-Village-Hotel-And-Spa.h9341.Hotel-Information) > > [Cave Hotel & Golf Resort](https://www.expedia.co.uk/Faversham-Hotels-Cave-Hotel-Golf-Resort.h33410673.Hotel-Information) > > [Radisson Hotel Manchester City Centre, A Verified Net Zero Hotel](https://www.expedia.co.uk/Manchester-Hotels-Park-Inn-By-Radisson-Manchester-City-Centre.h2601411.Hotel-Information) > > [De Vere Tortworth Court](https://www.expedia.co.uk/Bristol-Hotels-De-Vere-Tortworth-Court.h570412.Hotel-Information) > > [Dunston Hall Hotel, Spa and Golf Resort](https://www.expedia.co.uk/Norwich-Hotels-Dunston-Hall.h519081.Hotel-Information) > > [Redworth Hall Hotel](https://www.expedia.co.uk/Newton-Aycliffe-Hotels-Redworth-Hall-Hotel.h517266.Hotel-Information) > > [Royal Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Royal-Hotel.h57917040.Hotel-Information) > > [Macdonald Old England Hotel & Spa](https://www.expedia.co.uk/Windermere-Hotels-Macdonald-Old-England-Hotel-Spa.h10610.Hotel-Information) > > [Four Seasons Hotel Hampshire](https://www.expedia.co.uk/Hook-Hotels-Four-Seasons-Hotel-Hampshire.h986107.Hotel-Information) > > [Hilton Garden Inn Silverstone](https://www.expedia.co.uk/Towcester-Hotels-Hilton-Garden-Inn-Silverstone.h48251404.Hotel-Information) > > [Hampton by Hilton Bristol Airport](https://www.expedia.co.uk/Bristol-Hotels-Hampton-By-Hilton-Bristol-Airport.h16543862.Hotel-Information) > > [De Vere Wokefield Estate](https://www.expedia.co.uk/Reading-Hotels-De-Vere-Wokefield-Estate.h1044123.Hotel-Information) > > [ORIDA Maidstone Hotel](https://www.expedia.co.uk/Maidstone-Hotels-ORIDA-Maidstone-Hotel.h74419166.Hotel-Information) > > [Lakes Hotel and Spa](https://www.expedia.co.uk/Windermere-Hotels-Lakes-Hotel-And-Spa.h901040.Hotel-Information) > > [Aphrodites Group](https://www.expedia.co.uk/Windermere-Hotels-Aphrodites-Group.h901033.Hotel-Information) > > [The Windermere Hotel](https://www.expedia.co.uk/Windermere-Hotels-The-Windermere-Hotel.h13431161.Hotel-Information) > > [Harbour Hotel Christchurch](https://www.expedia.co.uk/Christchurch-Hotels-The-Christchurch-Harbour-Hotel-And-Spa.h18097.Hotel-Information) > > [De Vere Cotswold Water Park](https://www.expedia.co.uk/Cirencester-Hotels-De-Vere-Cotswold-Water-Park.h1770053.Hotel-Information) > > [Cambridge Belfry Hotel & Spa](https://www.expedia.co.uk/Cambridge-Hotels-Cambridge-Belfry.h1103020.Hotel-Information)