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Five Lakes Resort

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Indoor pool
View from Room
In-room safe, laptop workspace, iron/ironing board, free WiFi
View from Room

Overview of Five Lakes Resort

Five Lakes Resort

4 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

  • Popular LocationUniversity of Essex46 min drive
  • Popular LocationBeth Chatto Garden48 min drive
  • AirportLondon (STN-Stansted)60 min drive
  • Popular LocationSt. Osyth Beach64 min drive

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About this area

Maldon

Five Lakes Resort is located in Maldon. Layer Marney Tower and Colchester Town Hall are notable landmarks, and some of the area's activities can be experienced at Colchester Golf Club and Warren Golf Club. Don't miss out on a visit to Colchester Zoo.
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Popular Location

What's nearby

  • Abberton Resevoir Visitor Centre - 8 min drive
  • Layer Marney Tower - 25 min drive
  • University of Essex - 46 min drive
  • Beth Chatto Garden - 48 min drive
  • St. Osyth Beach - 64 min drive

Getting around

  • Colchester Station - 19 min drive
  • London (STN-Stansted) - 49 min drive

Restaurants

  • Brasserie 1 — 1 min walk
  • Sports Bar — 1 min walk
  • Queen's Head - 5 min drive
  • The Loft - 10 min drive
  • Peldon Rose - 10 min drive

About this property

Five Lakes Resort

4-star hotel with full-service spa and golf course
Along with a full-service spa, this smoke-free hotel has a golf course and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, an indoor pool, 2 bars/lounges and a health club are on-site. All 194 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Guests will also find free wired Internet, flat-screen TVs and coffee makers.
Five Lakes Resort offers 194 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with pay-per-view films.

Bathrooms include baths or showers with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. This Maldon hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16.95 for adults and GBP 6.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 36 holes of golf
  • 3 outdoor tennis courts
  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Conference centre (32292 square feet of space)
  • Meeting rooms 15

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

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Hot tub
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Guest rating 3.5+
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Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The property is closed between 4 June and 5 June.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 16.95 for adults and GBP 6.95 for children (approximately)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Colchester Five Lakes
Crowne Plaza Colchester Five Lakes
Crowne Plaza Colchester Five Lakes Maldon
Crowne Plaza Resort Colchester
Crowne Plaza Resort Colchester Five Lakes
Crowne Plaza Resort Colchester Five Lakes Maldon
Crowne Plaza Resort Five Lakes
Five Lakes Colchester
Five Lakes Resort Maldon
Five Lakes Maldon
Five Lakes Resort Hotel
Five Lakes Resort Maldon
Five Lakes Resort Hotel Maldon

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 271 out of 699 reviews
5 - Excellent 39%
Rating 4 - Good. 248 out of 699 reviews
4 - Good 35%
Rating 3 - Okay. 91 out of 699 reviews
3 - Okay 13%
Rating 2 - Poor. 57 out of 699 reviews
2 - Poor 8%
Rating 1 - Terrible. 32 out of 699 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
the grounds are beautiful, the hotel is lovely inside. they have very poor management over food and drink service.
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay, staff were friendly and helpful room was comfortable and very clean.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Lakes mini break and spa day
Lovely facilities during difficult times. The room was warm and spacious with all necessary facilities. All our meals were great and the staff were friendly and efficient. They were happy to deal with all requests. The spa was a relaxing expeience and we had complete confidence in all the procedures they had put in place. A great stay overall.
Stayed 2 nights in Dec 2020

1/5 Terrible

Business traveller
Disliked: Staff & service, room comfort
Never again
My worst hotel stay ever. Never stay here again. My first room no internet then there was a knocking noise every couple of minutes moved rooms and the room was in terrible condition and tv was so dark you couldn’t see it was fed up of complaining so put up with it. Went for evening meal the restaurant was that cold when l entered the staff asked me to sit next to the radiator soon as l walked in. There was only me in the restaurant and waited 40 minutes for my meal. Shambles l was very disappointed with my stay
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customers would return
Such a lovely stay, staff all very friendly, spa was amazing, restaurant was amazing. Affordable luxury! Xx
Stayed 1 night in Dec 2020