Five Lakes Resort

Photo gallery for Five Lakes Resort

Primary image
Indoor pool
View from room
In-room safe, laptop workspace, iron/ironing board, free WiFi
View from room

Overview of Five Lakes Resort

Five Lakes Resort

4.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Colchester Road, Tolleshunt Knights, Maldon, England, CM9 8HX

Explore the area

  • Popular LocationAbberton Reservoir6 min drive
  • Popular LocationAbberton Resevoir Visitor Centre12 min drive
  • Popular LocationLayer Marney Tower14 min drive
  • AirportLondon (STN-Stansted)49 min drive

Choose dates to view prices

About this area

Maldon

Five Lakes Resort is located in Maldon. Layer Marney Tower and Colchester Town Hall are notable landmarks, and some of the area's activities can be experienced at Colchester Golf Club and Warren Golf Club. Don't miss out on a visit to Colchester Zoo.

What's nearby

  • Abberton Reservoir - 6 min drive
  • Abberton Resevoir Visitor Centre - 12 min drive
  • Layer Marney Tower - 14 min drive
  • Forrester Park Golf Club - 15 min drive
  • Mill Beach - 18 min drive

Getting around

  • Colchester Kelvedon Station - 16 min drive
  • London (STN-Stansted) - 50 min drive

Restaurants

  • Queen's Head - 5 min drive
  • Rubys - 5 min drive
  • Tiptree Tea Room - 8 min drive
  • Chris' Fish Bar - 8 min drive
  • Mo's Cafe - 9 min drive

About this property

Five Lakes Resort

4-star hotel with full-service spa and golf course
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Five Lakes Resort offers 194 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with pay-per-view films.

Bathrooms include baths or showers with a deep soaking bath, dressing gowns, complimentary toiletries and hairdryers. This Maldon hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16.95 for adults and GBP 6.95 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Brasserie 1
  • Sports Bar
  • Bar Lacu

Things to do

  • 36 holes of golf
  • 3 outdoor tennis courts
  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Conference centre (32292 square feet of space)
  • Meeting rooms - 15

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 4 June and 5 June.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: GBP 16.95 for adults and GBP 6.95 for children (approximately)
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Colchester Five Lakes
Crowne Plaza Colchester Five Lakes
Crowne Plaza Colchester Five Lakes Maldon
Crowne Plaza Resort Colchester
Crowne Plaza Resort Colchester Five Lakes
Crowne Plaza Resort Colchester Five Lakes Maldon
Crowne Plaza Resort Five Lakes
Five Lakes Colchester
Five Lakes Resort Maldon
Five Lakes Maldon
Five Lakes Resort Hotel
Five Lakes Resort Maldon
Five Lakes Resort Hotel Maldon

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 293 out of 799 reviews
5 - Excellent 37%
Rating 4 - Good. 272 out of 799 reviews
4 - Good 34%
Rating 3 - Okay. 109 out of 799 reviews
3 - Okay 14%
Rating 2 - Poor. 76 out of 799 reviews
2 - Poor 10%
Rating 1 - Terrible. 49 out of 799 reviews
1 - Terrible 6%

4.0/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3.4/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

1/5 Terrible

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
overall the building was lovely reception stunning staff efficient room was lovely absolutely sufficient quiet setting in a village room iron and board trouser press fan safe and small fridge which was a god send we didn’t use the pool or sauna lots of building work going on all around. 3 complaints my daughter paid extra for a bigger bed the bases were separate as were the mattresses nothing to hold them together so kept coming apart thru the night sheets didn’t fit the bed properly soon as you moved they came away from the bed 1 mattress was completely insufficient in support and you dipped in the middle and slopes down to the floor from the middle onwards the pole in the shower was dirty and at one end was supported by folded cardboard so it fit the space my daughter is 18 works 2 evenings a week and booked this stay as a treat for my birthday feeling gutted she spent nearly 140 pounds the breakfasts were very good selection but mostly luke warm at best the most important part of the stay was the sleep and i didn’t have a good one i will be calling the hotel direct to make a complaint
Stayed 1 night in Apr 2022

2/5 Poor

Stayed 1 night in Apr 2022

2/5 Poor

Disliked: Property conditions & facilities
Soundproofing Needed
The corridor and rooms are far too noisy. The air conditioning didn’t work. The breakfast room was filled with builders taking huge amounts of food. The bathrooms were tatty and when moved to Executive Room the bed and pillows were as hard as anything and super uncomfortable. The linens were good, very good. As were the bathroom accessories like shampoo and conditioner etc. They now don’t offer razor pack so remember yours. A lot of work is happening at the hotel, you do not hear it but hopefully the upgrade will sort out my stated tattiness. Staff very help, polite and understanding. Breakfast selection is stunningly good. Don’t like the fact of having to book a time for breakfast or the pool rather than just going when you want, but that’s COVID and hopefully it will change. Parking is lovely, as are the lifts and there are lots of antibacterial gel dispensers around. If the rooms can be more soundproofed the hotel is a winner but loudmouth guest’s who are selfish spoiled it for us.
Family Room Bathroom
Family Room Bathroom
Family Room Bathroom
Family Room
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Mar 2022