Dear Susanne,Thank you for your review and stay in our hotel!We hope to welcome you again soon.Kind regards,Donna FrontOffice

Geachte Peter,Hartelijk dank voor uw beoordeling. We zijn blij om te horen dat u een geweldig verblijf heeft gehad in ons hotel (en in een comfortabel bed). Voor welke vorm van vuil dan ook is er geen excuus, ons schoonmaakteam doet zijn best en we zullen ervoor zorgen dat we altijd aan de hoge normen van schone en opgeruimde vloeren voldoen. Met vriendelijke groet,

Dear Onno, First of all, thank you very much for your stay at NH Maastricht and for taking the time to write a review. We are very happy to read that you enjoyed the breakfast. Our sincere apologies that the bed was not comfortable. We will share all your comments with our management team so that appropriate action can be taken immediately. We hope to welcome you again in the future.

Dear Jan,Thank you for taking the time to write a review about you stay in NH Maastricht!It is amazing to read that you had a very pleasant stay with us during the concerts from Andre Rieu! We hope you son had an amazing birthday and was happy with the special treat!We hope to welcome you again in NH Maastricht!With kind regards,Zella van Sebille Receptioniste front office

Dear Jignesh, First of all, thank you for your stay at NH Maastricht. We are happy to read that you liked the room. Our sincere apologies for the breakfast. We will share your comments with our management team so that appropriate action can be taken and it will not happen again in the future. We hope to welcome you again with great improvements. Best regards,

Dear Noelle, first of all thank you very much for your stay at our hotel and the time you took to write a review. Our apologies that sauna and wellness did not meet your expectations. We will pass on your comments to our management team so that we can take appropriate action.

Beste, hartelijk dank voor uw verblijf in ons hotel en dat u de tijd heeft genomen om een beoordeling achter te laten. We zijn blij om te zien dat u genoten heeft van uw verblijf. We verwelkomen u graag weer in de toekomst!

Dear, Thank you very much for choosing our hotel! We are happy to hear that you enjoyed your stay at. We look forward to welcoming you again in the future.

Dear Osama,Thank you very much for your feedback! We are very happy to hear that you had a great stay with us and we hope to welcome you back in the future. I wish you a nice day,

Dear Grace,We would like to thank you for the time you took to complete the Customer Satisfaction Survey relating to your stay and also thank you for your kind comments regarding your experience at the hotel NH Maastricht.We look forward to welcoming you back in the near future. I wish you a nice weekend!Best regards,NicoleNH Maastricht

Dear Juan,We would like to thank you for the time you dedicated in evaluating your experience through the Customer Satisfaction Survey regarding your stay at the NH Maastricht and for the trust you have placed in our chain, NH Hotel Group. We look forward to welcoming you back in the near future. Best regards,NicoleNH Maastricht

Dear Saeed Shambouri,Thank you for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,NicoleNH Maastricht

Dear Paul,Thank you for choosing NH Maastricht and taking the time to share your experience with us.We are glad to read that we have met your expectations.We hope to welcome you again at NH Hotels!Kind regards,Oana-Elena

Dear Manuel Fernando,Thank you for choosing NH Maastricht and taking the time to share your experience with us.We are glad to read that we have met your expectations.We hope to welcome you again at NH Hotels!Kind regards,Oana-Elena

Dear,Thank you for writing a review and rating it with 5 points.We are happy to hear that you enjoyed your stay and that you liked the location.We hope to welcome you again at NH Maastricht.Kind regards,RowenTeam NH Maastricht

Dear Ayse,We thank you for staying at NH Maastricht and for taking the time to review your stay.We are glad to hear that you enjoyed your stay with us.We would like to sincerely apologize for the inconvenience of closing the kitchen at 9PM. Unfortunately, we are experiencing a shortage of staff and it is not possible to have our restaurant open until late in the evening.We hope to welcome you again at NH Hotels!With kind regards,Oana-Elena

Dear Ayse,Thank you for choosing NH Maastricht and for writing this review.We are sorry that you did not enjoy your stay with us. Due to a shortage in staff, we have limited opening hours for our restaurant and bar. Besides that, our basic rooms do not have an airco. All our other room types, do. In the future, we will have a big renovation in the hotel.We are sorry for the inconveniences.Kind regards,LiselotteDeskmanager NH Maastricht

Dear Mr. Andrew,We would like to thank you for staying at NH Maastricht and for taking the time to review your stay.We are glad to hear that you enjoyed your stay with us. We are flattered to hear that our location, staff and quality of service were appreciated by you.We are looking forward to welcoming you again at NH Maastricht!

Dear guest, thank you for the trust you have places in our hotel, my apologies for the inconvenient, indeed at the moment we are understaff but we are trying our best to help everyone. We hope to welcome you again soon to show you our improvements. -Reception

Dear Diego, We would like to thank you for staying at NH Maastricht and for reviewing your stay. We are glad to hear that everything was as expected. We hope to welcome you again at NH Hotels. Kind regards,

Dear Christine, Thank you for choosing NH Maastricht and for taking the time to write this review! We are happy to read that you enjoyed your stay and that you are satisfied with the location, the comfortable, nice and quiet room, the variety in the breakfast and the restaurant. Nice to hear that we will definitely can welcome you again in the future! Kind regards, Liselotte Team NH Maastricht

Dear Gretchen, Thank you for choosing NH Maastricht and for taking the time to write this lovely review! We are happy to read that you enjoyed your stay and that you were satisfied with the friendly front desk staff, the location of the hotel and the room. Unfortunately the temperature in the room was not that good. We are busy fixing this for our guests to make it easier. We hope to welcome you again in the future! Kind regards, Team NH Maastricht

Dear Jose, Thank you for choosing NH Maastricht and for rating us with a 10/10! We hope to welcome you again in the future. Kind regards,

Dear Sami, Thank you for your review. Our apologies that your stay was not as expected to be. The minibar is indeed empty. You may always contact the front desk and we will be happy to bring it up to your room. If there were any issues with the internet, you may always contact the front desk then they can reset the router. Hopefully we may welcome you again! With kind regards, Team NH Maastricht

Beste Siebe, Bedankt dat u de tijd heeft genomen om ons hotel te beoordelen en wat fijn om te zien dat u dit doe met een 8! Dit waarderen wij enorm. We hopen u in de toekomst nog eens terug te zien. Met vriendelijke groet, Team NH Maastricht

Geachte heer/mevrouw, Hartelijk dank voor het schrijven van deze beoordeling. We hopen u nogmaals te ontvangen in NH Maastricht.

Beste Petra, Hartelijk dank voor uw prachtige beoordeling. We hopen u snel weer te ontvangen in NH Maastricht. Met vriendelijke groet, Team NH Maastricht

Geachte heer/mevrouw, Hartelijk dank voor het plaatsen van deze beoordeling. We vinden het jammer te lezen dat u ons beoordeeld met een 1 uit 5. We ontvangen graag van u feedback hoe wij onze service kunnen verbeteren. Met vriendelijke groet, Team NH Maastricht

Dear Sir/Madam, Thank you for this beautiful review. We are happy to read that you enjoyed your stay with us. We hope to have you as our guests the next time you visit Maastricht. With kind regards, Team NH Maastricht

Dear Sir/Madam, Thank you for your beautiful review. We are happy to read that you are happy with the service provided by our staff. We hope to have you as our guests the next time you visit Maastricht. With kind regards, Team NH Maastricht

Dear Sian Thank you for choosing NH Maastricht and for rating us with 8 out of 10! We hope that we can welcome you again in the future! Kind regards Team NH Maastricht

Dear hotelguest, Thank you for writing this review. We are very pleased to read that you enjoyed the service of our staff members. When one of our guests have some problems then we are happy to help them as far as we can. Thank you for your compliment! Kind regards, Team NH Maastricht

Dear hotelguest, Thank you for your review. NH Hotels works with day prices. Therefore it is possible that you have a different rate per day. We are sorry to hear that you had some problems with Andre Rieu Travel. We hope you have mentioned this at the travel agency so they could fix the issue with you. After all this we hope you enjoyed the concert of Andre Rieu! Kind regards, Team NH Maastricht.

Dear hotelguest, Thank you for your time to write a review. We are sorry that you are at the reception of check-in at the same time are group checked in. Sometimes this takes more time then a indiviual reservation. We are happy to read that you are statisfied about our location next to the MECC building. Kind regards, Team NH Maastricht

Dear Sigrit, Wow! 10 out of 10 stars. It makes us really happy knowing that you enjoyed your stay with us. We hope to see you back in the future. With Kind Regards, Team NH Maastricht

Beste Paul, Bedankt voor uw verblijf en de tijd die u heeft genomen om ons hotel te beoordelen. Wat leuk om te zien dat u ons hotel heeft beoordeeld met 8 van de 10 sterren. We hopen dan ook dat u heeft genoten van uw verblijf. Hopelijk mogen we u in de toekomst nog eens verwelkomen. Met vriendelijke groet, Team NH Maastricht

Dear Hotel Guest, Thank you for your feedback. We will for sure take your tips with us to our next meeting so we can improve our service for the future. We hope to see you back again. With Kind regards, Team NH Maastricht

Dear Sherwin, Thank you for your stay in NH Maastricht and the time that you took out of your day to review our hotel. We are sad to see that you did not really enjoy your stay besides the restaurant. Your tips about the out dated areas of the hotel we will for sure discuss in our next meeting so we can improve this for the future. The compliments about the restaurant will ofcourse be shared with the department. Hopefully we get to see you back in the future. With Kind Regards, Team NH Maastricht

Dear Alison, Wow! thank you for rating the hotel with 10 out of 10. We are happy to hear that you enjoyed your night with us. We hope we get to welcome you back in the near future. With Kind Regards, Team NH Maastricht

Dear sir, dear madam Thank you for choosing NH Maastricht and for taking the time to write this review. We are happy to hear that you enjoyed your stay and that you were satisfied with the room, the breakfast and the staff. Unfortunately there was noise disturbance because you had a room above the reception. We want to apologise for this. We hope that we can welcome you again in the future, in a more quiet room not above the reception! Kind regards Team NH Maastricht

Dear Guest, Thank you for rating our hotel with 4 stars. We really appreciate this. Hopefully we get to see you back in the future. With Kind Regards

Dear sir, dear madam, Thank you for choosing NH Maastricht and for rating us with a 8 out of 10. Thank you so much! We hope to welcome you again in the future! Kind regards Team NH Maastricht

Dear sir, dear madam, Thank you for choosing NH Maastricht and for taking the time to write this review! We are really happy to see that you enjoyed your stay and that you were satisfied about the staff. Thank you for this positive feedback! Unfortunately you were not satisfied with the stair carpet and stained carpets in the room. We would like to apologise for this inconveniences and will tell the relevant department about this so that they can check what can be better. We would like to welcome you again in the future! Kind regards Team NH Maastricht