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"5 star , beautiful hotel and staff were amazing already booked our next stay next month , would highly recommend and location is amazing for all the sights and being in the centre of Bath . Room was beautiful . "

"Breakfast was made fresh and delicious. Room was small by US standards, but this isn't the US, so I can only assume it's typical. Clean rooms and great staff! No power outlets for the beds, which I found odd, but they were close."

"The staff were very friendly and helpful. My room was very clean but there were some muddy shoe prints on the floor"

"Air conditioning was terrible. Even with thermostat and power to the room turned off, the noise made it impossible to sleep and we requested a move to another room. Staff agreed the room wasn't fit for purpose and agreed to a full refund"

"Had to move rooms twice, seemed to be a fly issue around the hotel, plenty in my room and in the corridors and even around reception when I was telling them about it. Second room was half the size of the first room and TV didnt work. Staff were really helpful but whole experience was poor. Was second time staying here and unfortunatly the last."

"Clean room, spacious, good bed and linens, walk in shower. On site parking a plus though spaces tight owing to pillars and preponderance of large cars. Breakfast very basic and not particularly appetising. Too few staff and minimal effort to welcome and explain available choices. Check out day rushed owing to a planned power outage."

"Check in staff were friendly. Room seemed dated but that’s fine for the price, however there were issues. White stains on the brown cushions, shower head couldn’t be adjusted so was firing horizontally, and it was very hot and didn’t reduce in temperature when you turned the dial down, even all the way down. Hair dryer was unable to do hot air, only very slow cold air, TV was too outdated for the apps to work. Bed was fairly comfortable for the price, but noting special and the AC did work (eventually, after saying it was set to centrally controlled.) Parking is covered in the neighbouring shopping centre car park. Didn’t try the breakfast as seemed a tad expensive (£16). Not bad for the price, but these things would prevent me from returning unfortunately."

"We informed about Bday and got many pleasant presents and room upgrade"

"Fine for a pre flight stop over"