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Reviews of Casa Taddei, Lugano, Switzerland

Casa Taddei, Lugano, Switzerland
Lugano

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 2 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

5.4/10

Cleanliness

Reviews

10/10 Excellent

Vincent A., Fort Worth, USA

Liked: Cleanliness
Lugano
Great check in process and communication with staff. Only complaint was the building was covered in scaffolding for work being done. This should have been included in the listing.
Stayed 3 nights in Jul 2022

6/10 Okay

Greg K.

Disliked: Cleanliness
Amenities listed were not included
Property was nice and location was decent but it was not clean. Shower had sand in it and living room had ants. We had to wash all dishes before we used them as they were not clean. Property listed internet and TV on the amenities page but they were not included. They were available for and extra charge. Only if you dive deeper into the description did it say internet was extra. Amenities listed hair dryer. Found a box for the hair dryer but no appliance. Maybe that was extra too. There was a TV but no box to get programming. Communicated with managers and they said we could come to the office and get the internet router for an additional charge. The view picture posted for the property was accurate and beautiful but it did not show the floor of the balcony the picture was taken from. The floor of the balcony was damaged with half of the tiles coming up and soft in the middle. My wife would not go out on the balcony to be able to enjoy the view because she did not think it was safe. The alfresco dining set listed on the covered lake view balcony was not there but on the balcony off the main bedroom. Location was good with a bus stop steps away from the door of the building.
Stayed 3 nights in Sep 2019
Response from VrboOwner on 5 Mar 2020
Hello Greg, thank you for your comments and it's always appreciate to receive any feed back. Please accept our sincere apologies for some of the issues you experienced. It was never our intention to cause any disappointment and your feed back has been noted to the local team. We hope you still had a good holiday and taken home some very happy memories. It was a pleasure having you here to stay!

6/10 Okay

Gavin P.

Disliked: Cleanliness
Ants in the kitchen
We were attacked by a plague of ants devouring anything not in the fridge! Apartment also has a funny smell. Fine but could do better!
Stayed 5 nights in Jun 2019
Response from VrboOwner on 5 Mar 2020
Hello Gavin, thank you for taking the time to write about your recent stay. In the summer, you will find insects and there isn't much we can do apart from provide some ant spray. If you contacted the property manager on day 1, they would have either moved you, or provided you with some more spray. We hope you still managed to take home some happy memories and it was a pleasure having you here to stay.

8/10 Good

olivier r.

week-end au Tessin
L'appartement est bien situé, avec une belle vue et un bon équipement. Nous avons passé un très bon séjour
Stayed 3 nights in May 2019