Title: Hotel Splendide Royal Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Splendide Royal Luxury hotel with 2 restaurants and full-service spa ![Hallway](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/4a350bf2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/c2478cea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite Palace, Lake View | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/3ce996de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/cfe4e35d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/70f5853f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Splendide Royal, surrounded by Lake Lugano's views, offers a spa with body scrubs and massages. Enjoy Italian cuisine at two on-site restaurants. The property provides free in-room WiFi, a garden for peaceful strolls, and a nearby coffee shop. 9.4 Exceptional ## Popular amenities - - Free airport shuttle - Bar - Room service - Pool - 24/7 front desk £401 includes taxes & fees 4 Nov - 5 Nov ## Room options ### Check availability for these dates Tonight [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=24059&PinnedHotelID=24059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=24059&PinnedHotelID=24059&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=24059&PinnedHotelID=24059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=24059&PinnedHotelID=24059&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=24059&PinnedHotelID=24059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=24059&PinnedHotelID=24059&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=24059&PinnedHotelID=24059&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=24059&PinnedHotelID=24059&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/17ae8d85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Executive Single Room Garden View 8.0 Very good 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds TV Separate bedroom Bidet - 323 sq ft - Sleeps 1 - 1 Single Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/17ae8d85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Executive Double Room Garden View 9.4 Exceptional 16 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds TV Separate bedroom Bidet - 323 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/5b27b3c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room Single Use ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds TV Separate bedroom Bidet - 377 sq ft - Lake view - Sleeps 1 - 1 Single Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/5b27b3c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room 9.6 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds TV Separate bedroom Bidet - 377 sq ft - Lake view - Sleeps 3 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/cfe4e35d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Palace Double Room 9.6 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds TV Separate bedroom Bidet - 291 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/92d3f14b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Deluxe Double Room, Lake View 9.8 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds TV Separate bedroom Bidet - 377 sq ft - Lake view - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Junior Suite Palace, Lake View | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/eaa8189f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Palace, Lake View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds TV Separate bedroom Bidet - 592 sq ft - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed ![Suite Palace, Lake View | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/8b5c6928.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Palace, Lake View 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds TV Separate bedroom - 753 sq ft - 1 bedroom - Lake view - Sleeps 4 - 1 King Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/cfe4e35d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Palace Single Room 7.0 Good 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available TV Separate bedroom Bidet Hairdryer - 323 sq ft - Sleeps 1 - 1 Queen Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/30000/24100/24059/92d3f14b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Palace Deluxe Single Room, Lake View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available TV Separate bedroom Bidet Hairdryer - 377 sq ft - Lake view - Sleeps 1 - 1 Queen Bed ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1040000/1039900/1039898/50c3c5dc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Acquarello Swiss Quality Hotel Lugano City-Centre - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLugano-Hotels-Hotel-Splendide-Royal.h24059.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLugano-Hotels-Hotel-Splendide-Royal.h24059.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.99498%2C8.94613&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3U8Bvv1OWX1pwMKJXgLT1ajNTzw=) Riva Antonio Caccia, 7, Lugano, TI, 6900 #### What's nearby - Via Nassa - 8 min walk - 0.5 miles - LAC Lugano Arte e Cultura - 8 min walk - 0.5 miles - Piazza della Riforma - 14 min walk - 0.8 miles - Palazzo dei Congressi - 2 min drive - 1.1 miles - Lake Lugano - 4 min drive - 2.6 miles #### Getting around - Lugano-Paradiso - 9 min walk - Lugano Funicular Station - 19 min walk - Lugano (LUG-Agno) - 15 min drive #### Restaurants - ‪Spaghetti Store - ‬13 min walk - ‪GourmetBar - ‬6 min walk - ‪La Cucina di Alice - ‬13 min walk - ‪Bar Vela - ‬12 min walk - ‪La Veranda - ‬1 min walk ## About this property ### Hotel Splendide Royal Luxury boutique hotel near Lake Lugano Take advantage of a free return airport shuttle, a terrace and a coffee shop/cafe at Hotel Splendide Royal. Indulge in a massage, a body scrub and reflexology at the on-site spa. At the two on-site restaurants, enjoy lunch, dinner, children's meals and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An indoor pool, along with sunloungers - Buffet breakfast (surcharge), free bike hire and valet parking (surcharge) - An electric car charging station, babysitting (surcharge) and a 24-hour front desk - A banquet hall, free newspapers and luggage storage - Guest reviews speak highly of the helpful staff Room features All 93 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. More amenities include: - Highchairs, children's slippers and art supplies - Recycling and LED light bulbs - Bidets, children's dressing gowns and free toiletries - 55-inch TVs with cable channels - Heating, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. The property is a member of the Leading Hotels of the World. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/28500/28471/db7f2529.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Villa Castagnola Cassarate - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 390 reviews £396 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=28471&PinnedHotelID=28471&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/50000/47200/47139/5c9de641.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Principe Leopoldo Loreto - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 339 reviews £313 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=47139&PinnedHotelID=47139&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/980000/972600/972505/626e0f1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss Diamond Hotel & SPA Vico Morcote - 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Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 566 reviews £184 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=25101&PinnedHotelID=25101&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free return airport shuttle from 8:00 AM to 9:00 PM on request - Parking on site (CHF 20 per day) - Valet parking on site (CHF 20 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 40 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - I Due Sud - La Veranda ### Things to do - Bicycle storage - Free bicycle rentals - Full-service spa - Gym - Indoor pool - Sauna - Steam room - Wine tasting room ### Family friendly - Art supplies - Babysitting (surcharge) - High chair - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 1,615 square feet of conference space - 3 meeting rooms ### Outdoors - Garden - On a lake - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Body scrubs - Couples treatment rooms - Detox wraps - Facials - Manicures/pedicures - Massage - Reflexology - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Assistive listening devices in meeting rooms - Handrails in stairways - Lift - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 7 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bathroom - Bidet - Children's robes - Children's slippers - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 55-inch TV with cable/satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Heating - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between 2 January and 9 February. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 45.00 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 100.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age. - Tourism fee: CHF 0.15 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CHF 40.00 per person - Self-parking fee: CHF 20.00 per day - Valet parking fee: CHF 20.00 per day - Pet fee: CHF 45.00 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: CHF 100.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 12 years old are not allowed in the spa without adult supervision ### National rating This hotel is rated 5 stars. ### Property is also known as Hotel Royal Splendide Hotel Splendide Royal Hotel Splendide Royal Lugano Royal Splendide Splendide Hotel Splendide Royal Hotel Splendide Royal Lugano Splendide Royal Hotel Splendide Royal Hotel Hotel Splendide Royal Lugano Hotel Splendide Royal Hotel Lugano ## Frequently asked questions ### Does Hotel Splendide Royal have a pool? > Yes, this property has an indoor pool. Pool access is from 8:00 AM to 8:00 PM. ### How much does it cost to stay at Hotel Splendide Royal? > As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Splendide Royal on 4 Nov 2025 start from £400.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Lugano-Hotels-Hotel-Splendide-Royal.h24059.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Splendide Royal pet-friendly? > Yes, pets are allowed at this property. There's a fee of CHF 45.00 per pet, per night. Service animals are exempt from fees. ### How much is parking at Hotel Splendide Royal? > Self-parking is available for CHF 20.00 per day. Valet parking is available for CHF 20.00 per day. ### What time is check-in at Hotel Splendide Royal? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Hotel Splendide Royal? > Checkout is at noon. ### Does Hotel Splendide Royal provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs from 8:00 AM to 9:00 PM on request. ### Where is Hotel Splendide Royal located? > Located in Loreto, this luxury hotel is steps from Gabriele and Anna Braglia Foundation and 1.4 mi (2.3 km) from Lake Lugano. Art Museum Lugano and Giancarlo and Danna Olgiati Collection are also within 10 minutes. Lugano Funicular Station is 19 minutes by foot and Lugano-Paradiso is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Splendide Royal Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 356 8 - Good 61 6 - Okay 18 4 - Poor 10 2 - Terrible 5 ### 9.6/10 Cleanliness ### 9.6/10 Staff & service ### 9.4/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### carla 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay ##### carla Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Andrew 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel with great staff. ##### Andrew Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kevin 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The only item I think could be improved is waitstaff at the breakfast. Otherwise... a perfect stay! ##### Kevin Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Ann Marie 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with amazing attention to detail. Great location - directly across from the lake. ##### Ann Marie Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Omar 1 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay ##### Omar Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Adriano Paolo 13 Jul 2025 Liked: Staff & service #### Impressing in al ways Amazing - great service and world class hotel ##### Adriano Paolo Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Fabian 28 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful old world property with extensive breakfast buffet. There is a bar and restaurant on site. There are many dining options within walking distance. It is located along the lakefront road. It’s about a 10 minute walk to the center of town. ##### Fabian Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Cassandra 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We loved every minute of our stay - we were sad to leave and the staff was perfect location perfect and our room was absolutely stunning! We can’t wait to rebook for next summer ![](https://a.travel-assets.com/ugc/hotel-reviews/db9cc5af-7034-4182-88fb-fd0cdf922b09-1749389100955.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cassandra Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Adam 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, clean rooms - just excellent! ##### Adam Stayed 1 night in Jan 2025 ### 10/10 Excellent #### David 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel . Would highly recommend ##### David Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Cathi 16 Jul 2025 Liked: Cleanliness, property conditions & facilities Stunning hotel on the lake, convenient walk to everything. The staff was friendly and helpful and the restaurants delicious. The only downside was that the air conditioning did not work in our room even after staff assured us, it was fixed. It was over 26 and was cooler outside. No accommodation was given. ![](https://a.travel-assets.com/ugc/hotel-reviews/c31843bd-740a-48f9-bf91-8d33d9afc115-1752699824275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f844b7d1-7051-4b9c-b4ae-7a6004d0a710-1752699822590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3a0344fd-1568-49d4-b946-b81435956a5f-1752699825874.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8c7b8955-8d55-47a3-ad9c-fd69265bb4de-1752699825423.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cathi Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jose 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location in Milan. Walk to everything. ##### Jose Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Eric 24 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and wonderful staff ##### Eric Stayed 2 nights in May 2024 ### 10/10 Excellent #### zeshan 18 Jul 2025 . ##### zeshan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Haitham 24 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s nice and classic staff are friendly ##### Haitham Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Meg 1 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and historic property overlooking Lake Lugano. First luxury hotel in Lugano, still keeps up that fine tradition. ##### Meg Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Glenn 21 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities We stayed in Lugano 4 nights and Hotel Splendide was absolutely perfect in every way!!! A must if u are lucky enough to visit this breathtaking city!!! ##### Glenn Stayed 4 nights in Aug 2022 ### 10/10 Excellent #### Ben 28 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service throughout. I was very well looked after ##### Ben Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Talia 17 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel, especially the older section, is beautiful. We enjoyed the lovely antique furniture in our room and the beautiful view of the lake. The staff were all very friendly and helpful, especially Nicole. ##### Talia Stayed 4 nights in Oct 2022 ### 10/10 Excellent #### Todd 4 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Luxury ##### Todd Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Eduardo 7 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked everything. Service. staff. Room. ##### Eduardo Stayed 1 night in May 2023 ### 8/10 Good #### Verified traveller 3 Jul 2023 Liked: Cleanliness, staff & service, room comfort #### Excellent location and Staff The location is spectacular ... right on Lake Lugano and within walking distance to the city center. The building has two sides ... a newer and older wing. The old wing is dark and tired. I do not recommend it. But the new wing is beautiful and comfortable. The staff could not be nicer from the porter to the desk staff. The breakfast is fair but the dinner was excellent. ##### Verified traveller Stayed 3 nights in Jun 2023 ### 6/10 Okay #### Kjetil 22 Jul 2024 Liked: Cleanliness, amenities Good hotel, but not worth the money. In our experience a 4 star hotel, not 5 star. First, at welcome, receptionist refused that we had prepaid our stay. We had so this was vert unorofessional. We were also told the Michelin restaurant thst we had booked only had tables inside. This was not the case. But it made us cancel our reservation and we had to rebook. Breakfast was only average. We experienced very slow service at breakfast, coffee or eggs typically arrived after 10 minutes. The wsiters seemed unorganized and stressed. Sun beds and the gym vas good. Out room was old fashion style, but high quality. Very good bed. ##### Kjetil Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Isabelle 26 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The very classical Hotel has his own royal style, you like it or not. The Lobby, Bar and Spa are gorgeous. We got the impression that the allication of the tables at breakfast depends which rate you payed. We stayed two nights. In the first night we got a small room at first floor without any view. There was a wall built in front of the window…. but the real issue was that this room was located above the dinning room where weddings and party were held. It was impossible to sleep till 4:30 am. For the second night we got a room at the very other side of the hotel at the 7th floor. The room was without lake view but super quiet and bigger than the first room. So the hotel failed in the first night completely but reacted very generous for the second night. ##### Isabelle Stayed 2 nights in Sep 2022 ### 2/10 Terrible #### Andrew 28 Oct 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The reason this review gets a single star and not zero stars is because of how great the people are. Experience-wise it has been two weeks and we are still dealing with the repercussions of our stay. During our time at the adult indoor spa, there were multiple kids that were being very poorly supervised. We didn't mind as we were flexible and assumed it would not implicate the upkeep of the property as there were many staff on deck. The disappointment began when we realized the hot tub was not at all hot and after spending about 20 minuted in the bubbling water we were appalled to discover that there were multiple pieces of poop on the floor of the hot tub. Disgusted does not even begin to cover it. TMI but - This actually led to us both acquiring an infection we're are still dealing with two weeks later. The situation was not at all remedied by the property and was only met with a subpar apology and nothing further. I feel as though such a disgusting, terrible experience merited a little more of a follow up and my wife could not have been more disturbed and upset by such a nasty experience. It really did ruin our stay and trip to Lugano and for these reasons we would definitely opt for an alternative property in the future. ##### Andrew Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [NH Madrid Ventas](https://www.expedia.co.uk/Madrid-Hotels-NH-Madrid-Ventas.h523318.Hotel-Information) > > [H Hotel](https://www.expedia.co.uk/St-Julians-Hotels-H-Hotel.h26828007.Hotel-Information) > > [Holiday Inn Express Leeds City Centre by IHG](https://www.expedia.co.uk/Leeds-Hotels-Holiday-Inn-Express-Leeds-City-Centre.h434875.Hotel-Information) > > [Adults Only Resorts & Hotels in Carvoeiro](https://www.expedia.co.uk/Carvoeiro-Hotels-Adults-Only-Resorts.0-0-d6023514-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Bristol City Centre](https://www.expedia.co.uk/Bristol-City-Centre-Bristol-Hotels-Budget-Hotels.0-n6188524-0-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Kleopatra Arsi Hotel](https://www.expedia.co.uk/Alanya-Hotels-Kleopatra-Arsi-Hotel.h15190906.Hotel-Information) > > [Cliff Side Suites](https://www.expedia.co.uk/Santorini-Hotels-Cliff-Side-Suites.h1282278.Hotel-Information) > > [Tui Magic Life Jacaranda - All Inclusive](https://www.expedia.co.uk/Side-Hotels-Tui-Magic-Life-Jacaranda-All-Inclusive.h15337678.Hotel-Information) > > [Atrium Zenon Hotel Apts](https://www.expedia.co.uk/Larnaca-Hotels-Atrium-Zenon-Hotel-Apartments.h4303162.Hotel-Information) > > [Hollamoor Farm B&B](https://www.expedia.co.uk/Barnstaple-Hotels-Hollamoor-Farm-BB.h15455292.Hotel-Information) > > [The Lynnhurst Hotel](https://www.expedia.co.uk/Johnstone-Hotels-The-Lynnhurst-Hotel.h10005132.Hotel-Information) > > [Luxury Hotels in Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Luxury-Hotel.0-0-d178267-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Avicenna Hotel - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Avicenna-Hotel-Special-Class.h1339023.Hotel-Information) ### Flights > [flights from teesside intl airport](https://www.expedia.co.uk/lp/airports/mme/flights-from-teesside-intl-airport) > > [Flights from Khon Kaen (KKC) to Bangkok (BKK)](https://www.expedia.co.uk/lp/flights/kkc/bkk/khon-kaen-to-bangkok) > > [KLM Amsterdam (AMS) to Bristol (BRS) flights](https://www.expedia.co.uk/lp/flight-routes/klm-from-schiphol-to-bristol-intl/kl/ams/brs) > > [Flights from Edinburgh (EDI) to Greven (FMO)](https://www.expedia.co.uk/lp/flights/edi/fmo/edinburgh-to-munster) ### Cars > [Car hire in Bude](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Bude.d182475.Car-Hire-Guide) > > [Enterprise Car Rentals In Dorking](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Dorking.d4624-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Fasano](https://www.expedia.co.uk/Things-To-Do-In-Fasano.d6050441.Travel-Guide-Activities) > > [Things to do in Tangier](https://www.expedia.co.uk/Things-To-Do-In-Tangier.d3495.Travel-Guide-Activities) > > [Things to do in Şile](https://www.expedia.co.uk/Things-To-Do-In-Sile.d6139526.Travel-Guide-Activities) ### Packages > [Thailand](https://www.expedia.co.uk/lp/theme-holidays/kid-friendly-holidays/178/Thailand) > > [Ye Olde Trip to Jerusalem](https://www.expedia.co.uk/Ye-Olde-Trip-To-Jerusalem-Nottingham-City-Centre.d6087707.Attraction) > > [Anna Maria Island Holidays](https://www.expedia.co.uk/Anna-Maria-Island.d553248622847118534.Holidays-City-Breaks) ### General > [Visit Old Town Cádiz](https://www.expedia.co.uk/Cadiz-Old-Town-Cadiz.dx553248633937781371)