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Hotel Splendide Royal

Photo gallery for Hotel Splendide Royal

Featured image
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Splendide Royal

Hotel Splendide Royal

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Free airport shuttle
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Riva Antonio Caccia, 7, Lugano, TI, 6900

Explore the area

  • Popular LocationLake Lugano5 min walk
  • Popular LocationVia Nassa9 min walk
  • Popular LocationSan Lorenzo Cathedral17 min walk
  • AirportMilan (MXP-Malpensa Intl.)52 min drive

Choose dates to view prices

About this area

Lugano

Located in Lugano, Hotel Splendide Royal is in the city centre and on a lake. Via Gottardo and Funicolare Monte Brè - Cassarate Station are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Swissminiatur and Alprose Chocolate Factory. Splash and Spa and Pigra Cable Car are also worth visiting. Waterskiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and mountain biking nearby.
Visit our Lugano travel guideOpens in a new window
Map

What's nearby

  • Museum of Modern Art - 1 min walk
  • Lake Lugano - 5 min walk
  • Giancarlo and Danna Olgiati Collection - 6 min walk
  • Via Nassa - 9 min walk
  • San Lorenzo Cathedral - 17 min walk

Getting around

  • Lugano-Paradiso - 9 min walk
  • Lugano Funicular Station - 18 min walk
  • Lugano (LUG-Agno) - 7 min drive

Restaurants

  • La Veranda — 1 min walk
  • I Due Sud — 1 min walk
  • Domino - 2 min walk
  • La Cucina di Alice - 11 min walk
  • Al Faro - 11 min walk

About this property

Hotel Splendide Royal

Luxury Lugano hotel in Lugano City-Centre, walk to Lake Lugano
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 93 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and TVs with satellite channels. 24-hour room service, minibars and free bottled water are among the other amenities available to guests.
Hotel Splendide Royal offers 93 forms of air-conditioned accommodation with minibars and a safe. Satellite televisions are provided. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Splendide Lifestyle has 3 treatment rooms, including rooms for couples. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 20.00 per day)
  • Valet parking on site (CHF 20.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 8:00 AM to 9:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 40.00 per person
  • 2 restaurants and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Wine-tasting room

Family friendly

  • Art supplies
  • Babysitting/childcare (surcharge)
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Conference space (1615 square feet)
  • Meeting rooms 3

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Bathrobes
  • Bidet
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer

Entertainment

  • 55-inch TV
  • TV/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Guest rating 4.5+
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Free airport shuttle
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 30.00 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.10 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 40.00 per person (approximately)
  • Self-parking fee: CHF 20.00 per day
  • Valet parking fee: CHF 20.00 per day
  • Pet fee: CHF 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Hotel Royal Splendide
Hotel Splendide Royal
Hotel Splendide Royal Lugano
Royal Splendide
Splendide Hotel
Splendide Royal Hotel
Splendide Royal Lugano
Splendide Royal
Hotel Splendide Royal Hotel
Hotel Splendide Royal Lugano
Hotel Splendide Royal Hotel Lugano

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 182 out of 233 reviews
5 - Excellent 78%
Rating 4 - Good. 36 out of 233 reviews
4 - Good 15%
Rating 3 - Okay. 8 out of 233 reviews
3 - Okay 3%
Rating 2 - Poor. 6 out of 233 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 233 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful hotel and experience of our vacation-and we went to 9 cities!. Gorgeous hotel, gorgeous setting and spectacular breakfast buffet. I look for Splendide hotels whenever i book another trip. Absolutely magnificent.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with impeccable service. The property needs an update,especially the showers.
Stayed 4 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, a bit outdated but keeps the level
The view from our room was on lake Lugano and it was stunning. The hotel itself is a bit outdated but maintained in a good condition especially the bathroom facilities. The breakfast was just ok for this level of hotel but the evening service and the bar were pretty decent. Overall very nice place to stay in Lugano, especially if you catch a good price
Stayed 4 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff and location. Would highly recommend and will be staying there again and again!
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021