Ratings based on 196 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
79% of guests recommend
3.9 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Great owners

Posted 18-Aug-2016
The best part about the hotel is its owner/manager Pinky. He goes out of his way to help, guide you in LP. We did not have hot water any of the days which was hard. We told him on the 3rd day ( as we thought it was the norm because it was hot in August so they perhaps don't have hot water) and he offered to change the room - we got lazy and did not change. The room appeared damp mostly. If I have to do it again i would choose a hotel closer to main town. But Pinky and his mom are great!!
4out of 5

Posted 09-Jul-2016 on Hotels
I extended my stay for another 3 days. The hotel staff went above and beyond to make my stay as comfortable as possible. Pong would drive me into the market, about 5 min. I would definitely return there.
3out of 5
by A verified traveller

Posted 08-May-2016 on Hotels
5out of 5
by HENRIQUE from Curitiba

Um pouco afastado do centro, mas vale a pena!

Posted 05-May-2016 on Hotels
Este hotel fica um pouco afastado do centro de Luang Prabang, mas não tão longe a ponto de termos nos arrependido de escolhê-lo, uma vez que eles emprestam bicicletas de graça para que seus hóspedes possam se deslocar facilmente até o centro, que fica a cerca de 2 quilômetros de distância. O staff foi extremamente atencioso conosco, sempre interessados em nosso bem estar. O café-da-manhã é gostoso e os quartos são espaçosos. Recomendo!
5out of 5
by A verified traveller

Hidden gem!

Posted 22-Apr-2016 on Hotels
great stay and hospitality from the owner and staff!
5out of 5
by Kenneth

This traveller left a rating score only Posted 31-Mar-2016 on Hotels
4out of 5
by Jose agustin from Coruña

Relagsnte ,en una ciudad llena de turistas

Posted 29-Feb-2016 on Hotels
El hotel bien, alejado pero mejor y servicio de microbus gratis al centro, el personal atento y cordial. Hay distintos tipos de habitaciones, los dos primeros dias me dieron una pequeña y agobiante, se lo dije al dueño y me cambio sin problemas. En general buen pero caro.
3out of 5
by A verified traveller

Sehr guter Service, aber insgesamt enttäuschend

Posted 27-Feb-2016
Pros: Der Service des Personals war extrem gut. Der Manager war bei allen Fragen sehr hilfsbereit und zuvorkommend.
Cons: Die Zimmer müssen besser gereinigt werden. Auch für asiatische Verhältnisse, war das so inakzeptabel.
Location: Das Hotel ist für einen Kurzaufenthalt zu weit von Zentrum entfernt. Auch der Shuttle Service könnte öfter fahren.
Sehr guter Hotelmanager, der jedem den Aufenthalt so angenehm wie möglich machen will. damit versucht man aber auch die vielen negativen Fakten des Hotels zu kompensieren. Erster Eindruck war super, aber das Hotel ist weiter weg vom Zentrum als man denkt, die Zimmer sind dunkel und dreckig, die Decke zum schlafen ist eine Zumutung und in der eigentlich ruhigen Stadt ist das Hotel direkt neben einer lauten Schule und einer Disko. Schlimm. Wie gesagt, war aber vor allem der Service des sehr sehr freundlichen Personals noch ein riesiger Pluspunkt für das Hotel. Ansonsten leider nicht empfehlenswert.
5out of 5
by A verified traveller

A wonderful oasis in Luang Prabang

Posted 18-Feb-2016
We walked into the lobby and were immediately met by possibly the most friendly person we have seen in our travels through Southeast Asia (which is really saying a lot, given how friendly people are everywhere!). After getting a copy of our passports, the manager sat us down and showed us a detailed map of the city with his recommendations for places to go. He also showed us pictures and gave recommendations of the fun touristy things to do around town. One of the warmest people we have ever met, Phone really made our short trip to Laos even more special! In addition to the friendly hospitality, the rest of the hotel was great. Our room was very comfortable, with A/C, a shower, and all of the amenities you would expect from a hotel in Southeast Asia. The (free!) continental breakfast was delicious, with pancakes, french toast, eggs (cooked to order), fresh fruit, juice, milk, cereal, coffee, tea, toast, and of course fried rice. There were many bicycles available to ride, also for free, which was very nice as Luang Prabang is a very bike-friendly city. If you don't want to rent a bike, there are free shuttles that go to and from the night market that leave quite often, and shuttles can also be arranged to go to all of the popular tourist destinations. When we come back to Luang Prabang (which may be very soon), we will definitely book here again!
3out of 5
by A verified traveller from Florida

Nice hotel, caring staff

Posted 17-Feb-2016
Pros: Staff were great
Cons: Heat, renovated facilities
Location: Further from the tourist areas than we thought. Not as much an issue if you want to ride one of the free bikes.
Quaint, maybe rustic hotel. Lovely woodwork gives a wonderful feeling of Loas. The mother and son team that run the hotel are caring and try tobe responsive. Our arrival was during a cold snap, which made our first few days difficult. Since there is no heat in the hotel, even with an extra blanket, we shivered through the night. A shower was a challenge,with low water pressure and limited hot water. Breakfast was served in a covered area outside, again with no heat. During most of the year this probably doesn't matter, but in the cold it was unbearable. The rooms and particularly the bathrooms need updating. Even with these issues we would recommend the hotel, largely because of the staff, but only to those looking for a more rustic setting.