Ratings based on 190 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
79% of guests recommend
4.0 Room cleanliness
4.5 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by Jose agustin from Coruña

Relagsnte ,en una ciudad llena de turistas

Posted 29-Feb-2016 on Hotels
El hotel bien, alejado pero mejor y servicio de microbus gratis al centro, el personal atento y cordial. Hay distintos tipos de habitaciones, los dos primeros dias me dieron una pequeña y agobiante, se lo dije al dueño y me cambio sin problemas. En general buen pero caro.
3out of 5
by A verified traveller

Sehr guter Service, aber insgesamt enttäuschend

Posted 27-Feb-2016
Pros: Der Service des Personals war extrem gut. Der Manager war bei allen Fragen sehr hilfsbereit und zuvorkommend.
Cons: Die Zimmer müssen besser gereinigt werden. Auch für asiatische Verhältnisse, war das so inakzeptabel.
Location: Das Hotel ist für einen Kurzaufenthalt zu weit von Zentrum entfernt. Auch der Shuttle Service könnte öfter fahren.
Sehr guter Hotelmanager, der jedem den Aufenthalt so angenehm wie möglich machen will. damit versucht man aber auch die vielen negativen Fakten des Hotels zu kompensieren. Erster Eindruck war super, aber das Hotel ist weiter weg vom Zentrum als man denkt, die Zimmer sind dunkel und dreckig, die Decke zum schlafen ist eine Zumutung und in der eigentlich ruhigen Stadt ist das Hotel direkt neben einer lauten Schule und einer Disko. Schlimm. Wie gesagt, war aber vor allem der Service des sehr sehr freundlichen Personals noch ein riesiger Pluspunkt für das Hotel. Ansonsten leider nicht empfehlenswert.
5out of 5
by A verified traveller

A wonderful oasis in Luang Prabang

Posted 18-Feb-2016
We walked into the lobby and were immediately met by possibly the most friendly person we have seen in our travels through Southeast Asia (which is really saying a lot, given how friendly people are everywhere!). After getting a copy of our passports, the manager sat us down and showed us a detailed map of the city with his recommendations for places to go. He also showed us pictures and gave recommendations of the fun touristy things to do around town. One of the warmest people we have ever met, Phone really made our short trip to Laos even more special! In addition to the friendly hospitality, the rest of the hotel was great. Our room was very comfortable, with A/C, a shower, and all of the amenities you would expect from a hotel in Southeast Asia. The (free!) continental breakfast was delicious, with pancakes, french toast, eggs (cooked to order), fresh fruit, juice, milk, cereal, coffee, tea, toast, and of course fried rice. There were many bicycles available to ride, also for free, which was very nice as Luang Prabang is a very bike-friendly city. If you don't want to rent a bike, there are free shuttles that go to and from the night market that leave quite often, and shuttles can also be arranged to go to all of the popular tourist destinations. When we come back to Luang Prabang (which may be very soon), we will definitely book here again!
3out of 5
by A verified traveller from Florida

Nice hotel, caring staff

Posted 17-Feb-2016
Pros: Staff were great
Cons: Heat, renovated facilities
Location: Further from the tourist areas than we thought. Not as much an issue if you want to ride one of the free bikes.
Quaint, maybe rustic hotel. Lovely woodwork gives a wonderful feeling of Loas. The mother and son team that run the hotel are caring and try tobe responsive. Our arrival was during a cold snap, which made our first few days difficult. Since there is no heat in the hotel, even with an extra blanket, we shivered through the night. A shower was a challenge,with low water pressure and limited hot water. Breakfast was served in a covered area outside, again with no heat. During most of the year this probably doesn't matter, but in the cold it was unbearable. The rooms and particularly the bathrooms need updating. Even with these issues we would recommend the hotel, largely because of the staff, but only to those looking for a more rustic setting.
3out of 5
by NATTAPAT

This traveller left a rating score only Posted 09-Feb-2016 on Hotels
5out of 5
by A verified traveller from UK

Excellent staff made our stay great

Posted 09-Feb-2016
Pros: It looks old but only 10 years due to the French colonial style
Cons: Nothing
Location: Outside of town but they run a trolley for you both in and out of the centre of Luang Prabang
The manager and staff were excellent and very attentive to anything we wanted
3out of 5
by PATRAWAN from ิbangkok

Posted 09-Feb-2016 on Hotels
สภาพโดยรวม โอเ
4out of 5
by sheau feng from kuala lumpur

Delightful homely place in luang prabang

Posted 01-Feb-2016 on Hotels
It's 30 minutes walk from the busy part of town but regular shuttle service is provided. The staff is exceptional friendly and helpful. I stayed during one of the coldest day in laos and it can be quite cold even in the room under blanket. room is clean with good shower and hot water though a bit dated. Decent breakfast and free coffee and banana throughout the day but no meals after breakfast. This is homestay sort of place and i enjoyed my stay very much.
2out of 5
by JEONG EUN from 서울

친절하지만 낡은 침구류

Posted 28-Jan-2016 on Hotels
방사바스의 최대 장점은 호텔 직원이 정말 친절하다는 것이다. 그러나 셔틀을 타고 올드타운에 접근해야 했고 침구류는 오래된 담요를 새 이불보로 싸놓은 것이었다. 전체적으로 올드한 느낌이 드는 컨디션의 호텔이었다.
3out of 5
by A verified traveller

Wish I had stayed in a more central location

Posted 30-Dec-2015 on Hotels
I wanted to like this place but it didn't work for me. It is just far enough outside of central Luang Prabang to be inconvenient. There is a free shuttle, but it runs limited hours, and it gets tiresome negotiating tuk tuk rides. There is a restaurant or club nearby that plays loud music at night. I was awakened early by roosters and bright light streaming through the frosted bathroom windows. [The bathroom does not have a door.] Everything is at a slightly different height [entrance to room with toilet, sink area, bathtub]. I thought it would have more of a "country feel" and be quieter. Communication was OK, although staff vary in English language proficiency. I preferred spending time downtown where things are walking distance and would stay in a more central location next time.