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Reviews of Hôtel La Source

3 out of 5
Hôtel La Source
8 rue Docteur Boissarie, Lourdes

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 38 reviews" "
Rating 8 - Good. 17 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Friendly staff and clean rooms. Food at the hotel was average. Would visit again.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2018

10/10 Excellent

Kat, Manila, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is no frills. Straight forward in how they charge you and the services they provide. I was happy with what I got considering the price I paid. The facilities are plain in design but clean. Elevators dated but works well. The main elevator is typical euro which they fit in a the stairs - can fit a 5-6 people at a time). There’s a bar at the lobby that serves drinks and snacks. There’s a dining room that serves breakfast, lunch and dinner. Breakfast was typical European meal with coffee, bread roll, croissants, yoghurt, ham, cheese, fruits etc. Enjoyable! The room was spacious enough but not large. Our room had comfortable beds (no duvet but a blanket and bed cover), a desk, luggage rack and a closet. There’s a balcony but you can’t step out. Bathroom was fairly modern. The shower is a bit cramp for bigger individuals (no insult intended) but it does the job. Hot water was a plenty. There’s a bidet. Shampoo and soap provided. Tv selection is limited to French and Italian. Reception was helpful whenever I asked questions. It’s right by the bridge to the the front gates of the bacilica. About a 5 min walk and you’re at the bacilica. WHY I’D STAT AGAIN - location, straight forward service, basic but modern room & bathroom.
Stayed 2 nights in Jul 2018

8/10 Good

Juliat, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay tremendously. The hotel is well located with great views of the Sanctuary of Our Lady of Lourdes and its surrounding and the staff are friendly and very helpful.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel lovely staff will be back 😊
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location to Grotto
The staff was very kind and helpful. The room comfortable, big bathroom. Beautifully located within walking distance to the Grotto. Great Italian restaurant across the street.
Stayed 1 night in Apr 2018

10/10 Excellent

Camilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Caterina

Stayed 3 nights in Apr 2023

6/10 Okay

Sybil

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfait de notre séjour
RAS, accueil, service parfait.
Stayed 1 night in Jun 2022

10/10 Excellent

JOCELYNE

Stayed 1 night in May 2022

10/10 Excellent

Jean-Claude

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situation idéale vis à vis du sanctuaire.
Stayed 4 nights in Apr 2022

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Hôtel La Source on 4 Sept 2021
Bonjour, Merci beaucoup pour votre commentaire. Je vous souhaite une agréable journée. Cordialement

8/10 Good

Pertti

Liked: Cleanliness, staff & service
OK
The hotels has an excelent location and has a view of the river/church. The hotel has passed it's glory days, but it it still a ok place for the price.
Stayed 1 night in Aug 2021
Response from Hôtel La Source on 4 Sept 2021
Hello, Thankyou very much for your comment. I wish you a good day. Regards

4/10 Poor

MANUEL

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La gentillesse et la disponibilité de la gérante et du personnel
Stayed 2 nights in Jul 2021
Response from Hôtel La Source on 4 Sept 2021
Bonjour, Merci beaucoup pour votre commentaire. Je vous souhaite une agréable journée. Cordialement

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
A quelques pas du sanctuaire, hotel propre avec un excellent rapport qualité prix.
Stayed 1 night in Jul 2021
Response from Hôtel La Source on 25 Jul 2021
Bonjour, Merci beaucoup pour votre commentaire. Cordialement

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Hôtel La Source on 5 Jul 2021
Bonjour, Merci pour votre commentaire, au plaisir de vous revoir dans notre établissement. Cordialement,

10/10 Excellent

SANDRINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from La Direction on 13 Jun 2019
Bonjour, nous vous remercions pour votre commentaire. C'est avec plaisir que nous vous accueillerons à nouveau dans notre établissement. Nous vous souhaitons une belle journée. Cordiales salutations,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from La Direction on 13 Jun 2019
Bonjour, nous vous remercions pour votre commentaire. C'est avec plaisir que nous vous accueillerons à nouveau dans notre établissement. Nous vous souhaitons une belle journée. Cordiales salutations,

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from La Direction on 13 Jun 2019
Bonjour, nous vous remercions pour votre commentaire. C'est avec plaisir que nous vous accueillerons à nouveau dans notre établissement. Nous vous souhaitons une belle journée. Cordiales salutations,

10/10 Excellent

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

valeria

viaggio di 4 coppie di amici
posizione-pulizia-cordialita e qualita del servizio tutto ottimo grazie.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem situado, limpo e confortavel
Stayed 1 night in Aug 2018

8/10 Good

Mario, Reggio emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto per un soggiorno alla grotta
Tutto come previsto Sempre emozionante anche dopo tante visite
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Le personnel est gentil mais il devient s'occuper à la fois de la réception et du bar ce qui engendre des attentes même si ils font le maximum avec un sourire, ils semblent fatigués et dépassés. l'hotel qui mériterait un rafraichissement la chambre est rénovée mais les mobiliers sont plus digne d'un hotel une étoile tout au plus (ex: chaise pliable en plastique!). la chambre est petite , le nécessaire de toilette de qualité et quantité discutable le point positif: le petit déjeuner étaient bon et le prix était raisonnable (6 euros)
Stayed 1 night in Jun 2018

8/10 Good

MARIA BELEN

Liked: Cleanliness, staff & service, room comfort
Repetiría este hotel
Excelente ubicación. Excelente calidad precio. Atención del personal, muy amable
Stayed 1 night in May 2018

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche fe la grotte et des bain (5 min) pres de lesplanade de notre dame
Stayed 2 nights in May 2018

8/10 Good

Luz, Sada Galicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy bien ubicado,cercano a todos los sitios de interés y está bien en relación precios y comodidad.
Stayed 1 night in Mar 2018

8/10 Good

MAURIZIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel à recommander
Sejour agreable,personnel serviable et cuisine familiale exellente.

8/10 Good

Paola

Liked: Cleanliness, property conditions & facilities
normale soggiorno
Tutto bene

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Differente dagli altri in cui sono stato a lourdes
Ottimo per cortesia e gente, za in particolare per accidentale, si erano svegliati sul conto ma Co cortesia e gentilezza si è regolarizzato il tutto.

10/10 Excellent

catherine, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très accueillant, très bien placé.
Hôtel avec des clients exclusivement iltaliens. Le personnel est italien d'ailleurs. Le service est irréprochable, le personnel est très serviable et accueillant. Le parking est gratuit avec barrière juste à 20 m. La grotte est situé à moins de 10 mn à pieds.
Stayed 1 night in Apr 2018

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, room comfort
La mia esperienza è stata positiva, lo consiglio vivamente ad eccezione del cibo fornitoci a cena...pessimo! Consiglio di mangiare fuori. La colazione al bar invece ottima come d'altronde la disponibilità del personale.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Something is wrong
My reservation was not on the receptionist's list. It took a little time as a result. The language barrier is so evident. The bed has no duvet. It has bed covers but that is not a duvet. It was a cold rainy night. There were no instructions about the wifi, or wifi was not really existent. There is only one lift which is full almost all the time. No warm meals offered inside as well, or I missed the information as well. When checked out, I was in a hurry. Luckily, I was greeted very well.

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SAËTTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rien à redire !
Confortable, accessible, repas simples et peu chers, bref satisfaits.
Stayed 1 night in Oct 2017