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Indoor pool
Indoor pool
Indoor pool
In-room safe, soundproofing, free WiFi

Guest reviews

4.8/5 Exceptional
62 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationAravis Aquatic Park10 min walk
Popular LocationBeauregard Cross Country Ski Area9 min drive
Popular LocationTete de Cabeaux Ski Lift9 min drive
AirportGeneva (GVA-Cointrin Intl.)72 min drive

Choose dates to view prices

  • Suite Privilege

    Room amenities

    • 495 sq ft
    • Sleeps 4
    • 1 Queen Bed OR 1 Double Sofa Bed
    More detailsSuite Privilege
  • Junior Suite

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 Queen Bed OR 1 Single Bed
    More detailsJunior Suite
  • Privilege Double Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsPrivilege Double Room
  • Junior Double Room

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsJunior Double Room

About this area

La Clusaz

Located in La Clusaz, Au Coeur du Village is near the boardwalk. The area's natural beauty can be seen at Col des Aravis and L'Étale, while Le Hameau des Alpes and Megeve Museum are cultural highlights. Travelling with kids? Consider Les Passagers du Vent and Megeve Sports Centre. Spend some time exploring the area's activities, including hiking/biking trails, skiing and ski runs.

Visit our La Clusaz travel guide
Map
Popular Location

What's nearby

  • Aravis Aquatic Park - 10 min walk
  • Le Rosay Gondola - 8 min drive
  • Beauregard Cross Country Ski Area - 9 min drive
  • Tete de Cabeaux Ski Lift - 9 min drive
  • La Joyère Gondola - 11 min drive

Getting around

  • St-Pierre-en-Faucigny Station - 30 min drive
  • Geneva (GVA-Cointrin Intl.) - 72 min drive

Restaurants

  • Le Cinq — 1 min walk
  • Le Coeur — 1 min walk
  • Chez Papaz - 1 min walk
  • Chez Khean - 1 min walk
  • L'Ourson - 3 min walk

About this property

Au Coeur du Village

5-star, family-friendly hotel, walk to La Clusaz Ski Resort
Along with 2 restaurants, this hotel has a full-service spa and ski-in/ski-out access. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free ski shuttle. Other amenities include an indoor pool, a health club and a bar/lounge. All 54 soundproofed rooms feature free WiFi and 24-hour room service. Other amenities available to guests include Smart TVs, free newspapers and in-room massages.
Au Coeur du Village offers 54 forms of accommodation with a safe and free newspapers. Smart televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access.
An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cristal SPA has 6 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Free local area shuttle up to 7 km
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 30 for adults and EUR 15 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/game room
  • Downhill skiing
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free local area shuttle
  • Free supervised childcare/activities
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski-in/ski-out access
  • Ski storage
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Meeting rooms
  • Conference centre

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in reception

Room amenities

Entertainment

  • Smart TV

More

  • Free newspapers
  • In-room massage
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 4 PM and 9:00 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 3.00 per night for guests up to 18 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 30 for adults and EUR 15 for children (approximately)
  • Pet fee: EUR 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Each guestroom is kept vacant for a minimum of 24 hours between bookings

We should mention

Pool access available from 8 AM to 10 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Au Coeur Village Hotel La Clusaz
Au Coeur Village Hotel
Au Coeur Village La Clusaz
Au Coeur Village
Au Coeur du Village Hotel
Au Coeur du Village La Clusaz
Au Coeur du Village Hotel La Clusaz

Frequently asked questions

Does this property have a pool?
Yes, this property has an indoor pool. Pool access is from 8 AM to 10 PM.
Is Au Coeur du Village pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per day.
How much is parking at Au Coeur du Village?
Self-parking and valet parking are free at this property.
What time is check-in at Au Coeur du Village?
Check-in is from 4 PM to 9:00 PM.
What time is check-out at this hotel?
Checkout is at noon.
Where is this property located?
This family-friendly La Clusaz hotel is located in the mountains, within 1 mi (2 km) of Aravis Aquatic Park and La Clusaz Ski Resort. Beauregard Cross Country Ski Area and Le Hameau des Alpes are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Au Coeur du Village

4.8
Exceptional
5 - Excellent
51
4 - Good
9
3 - Okay
2
2 - Mediocre
0
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

Sloppy service apart from reception which was excellent

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent. Large , well equipped , clean, clearly on the ski area, great staff. Nothing is missing

Stayed 1 night in Dec 2019

5/5 Excellent

Luxury hotel in central location

Lovely 5 day stay. If not eating in the hotel be sure to book a restaurant in town over the weekend as it gets very booked up.

Pros: Spa facilities were very welcoming after a day's skiing

Location: Short walk to the ski lifts and up into the main square

Stayed 5 nights in Jan 2018