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Terminal Neige - Totem

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Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Overview of Terminal Neige - Totem

Terminal Neige - Totem

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Flaine Forum, Araches-la-Frasse, Haute-Savoie

Explore the area

  • Popular LocationGrandes Platières Ski Lift5 min walk
  • Popular LocationForum Ski Lift5 min walk
  • Popular LocationAup de Veran Ski Lift7 min walk
  • AirportAnnecy (NCY-Annecy - Haute-Savoie)75 min drive

Choose dates to view prices

About this area

Flaine

Located in Flaine, Terminal Neige - Totem is in the mountains. Flaine Ski Resort and Morillon Ski Resort are worth checking out if an activity is on the agenda. Take in the nearby slopes with cross-country skiing and ski runs, or try out other outdoor activities such as snowmobiling and snowshoeing. Guests appreciate the hotel's central location.

What's nearby

  • Grandes Platières Ski Lift - 5 min walk
  • Forum Ski Lift - 5 min walk
  • Aup de Veran Ski Lift - 7 min walk
  • Lake Flaine - 7 min drive
  • Lac de Gers - 30 min drive

Getting around

  • Cluses Station - 32 min drive
  • Lyon (LYS-Saint-Exupery) - 130 min drive

Restaurants

  • Friendly Kitchen — 1 min walk
  • Le Michet - 6 min walk
  • La Perdrix Noire - 8 min walk
  • La Pente à Jules - 11 min walk
  • L'epicea - 12 min walk

About this property

Terminal Neige - Totem

Ski-in/ski-out hotel with a full-service spa
Ski into Terminal Neige - Totem, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including a spa tub and a full-service spa. All 96 rooms offer comforts such as Egyptian cotton sheets and down comforters, plus in-room free WiFi and flat-screen TVs with cable channels. Guests will also find 2 bathrooms, hairdryers and safes.
Terminal Neige - Totem offers 96 forms of accommodation with a safe and designer toiletries. Beds feature Egyptian cotton sheets, down comforters and premium bedding. Flat-screen televisions come with premium cable channels. This Flaine hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include ski-in/ski-out access, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pure Altitude. Services include facials and body treatments. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Downhill skiing
  • Fitness centre
  • Full-service spa
  • Sauna
  • Snowboarding
  • Hot tub

Family friendly

  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage

Languages spoken

  • English
  • French
  • German

Business services

  • Conference space (861 square feet)
  • A meeting room

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

More

  • Connecting rooms available
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
1 per room
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person and includes use of: sauna; spa tub; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the spa

Property is also known as

Terminal Neige Totem Hotel Araches-la-Frasse
Terminal Neige Totem Hotel
Terminal Neige Totem Araches-la-Frasse
Terminal Neige Totem Hotel Flaine
Terminal Neige Totem Flaine
Terminal Neige Totem
Terminal Neige Totem
Terminal Neige - Totem Hotel
Terminal Neige - Totem Araches-la-Frasse
Terminal Neige - Totem Hotel Araches-la-Frasse

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 67 out of 103 reviews
5 - Excellent 65%
Rating 4 - Good. 28 out of 103 reviews
4 - Good 27%
Rating 3 - Okay. 5 out of 103 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 103 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 103 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Amazing place. Fantastic location- easy ski-in ski-out. Fantastic selection of food available each night. All staff were great too.
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and pleasant hotel for a skiing holiday. Our room had a good amount of space and a lovely view. The food was tasty although it would be nice if main meal accompaniments were rotated as the same few were on offer every night. Thoroughly enjoyed the old-school arcade games in the bar area. Meal system was a bit confusing at first and occasionally drinks service at the table was a bit slow.
Stayed 4 nights in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020